Help Plz!!

[trappedinhell]

heyy i'm new here and i have sum problems with my computer n i need sum help....my internet is slow, i can't listen 2 music online, i can't watch videos online, it takes 4ever 2 download stuff, when i try 2 log in 2 sites it takes multiple tries and all pics come up blurry

can any1 help me?? i would appreciate it

[Calum]

What happened before this started/did it ever work as you wanted?
What protection do you have?
What operating system do you have?
What web browser(s) are you using?
What's your connection speed?

For all we know, this is normal.
Give us some information to work with, there are thousands of possible causes for this and we're not mind readers.

[trappedinhell]

What happened before this started/did it ever work as you wanted? Yeah it used 2 work fine
What protection do you have? we use Norton Anti Virus
What operating system do you have? what do u mean?
What web browser(s) are you using? internet explorer
What's your connection speed? 44kbps

[soybean]

What operating system do you have? what do u mean?

What's your connection speed? 44kbps

... operating system means, what version of Windows?

Are you on a dialup connection, as indicated by 44kbps? 

[trappedinhell]

What operating system do you have? what do u mean?

What's your connection speed? 44kbps

... operating system means, what version of Windows?

Are you on a dialup connection, as indicated by 44kbps? 

oh, i have windows XP...yeah i use dial up but everything use 2 b fine b4 and then my comp jus started bein gay...i download music alot n i have alot of games on my comp, is that part of the problem??

[trappedinhell]

my task manager shows that there r alot of programs running that probly don't need 2 b, is there anyway i can figure out what i can stop safely w/o messing anything up

[soybean]

You can use Google.  One good source of info on computer processes, which will frequently appear in a Google search, is WinTasks Process Library. 

For example, I see a process named ctfmon.exe in my Task Manager.  A Google search yields http://www.liutilities.com/products/wintaskspro/processlibrary/ctfmon/, and I see helpful info there.  That page also has a search box for that site; scroll down the page to see it.

[Fed]

Click on the links below for free online spyware & virus scans.
Ewido/AVG Anti-Spyware Online Scan
Panda Activescan

pics come up blurry

Did you install an internet accelerator?

[patio]

Howdy Fed...

[trappedinhell]

Did you install an internet accelerator?

yeah

[DeltaSlaya]

Did you install it because or before these problems started occuring?

Have you tried uninstalling it, along with any other so-called 'optimizing' programs?

[trappedinhell]

Did you install it because or before these problems started occuring?

Have you tried uninstalling it, along with any other so-called 'optimizing' programs?

i installed it because of these problems

should i try uninstalling it??

[DeltaSlaya]

Yes it's probably not helping.

[trappedinhell]

Yes it's probably not helping.

ok umm...i can't find it in Add or Remove Programs so how can i uninstall it??

[Fed]

Do you know the name of it?
You may have to run a HJT scan to give us some hints.
Did you run the online scans I mentioned?