I have to send my laptop back to The manufacturer to have the BIOS Password re-set. I've already tried every other solution and came up empty. I just want to know what i can expect from my laptop when i get it back will it be like it was or will they have to re-install Vista. It was a stupid mistake on my part after a improper shut down that caused this problem a problem i had never heard of before. I couldn't get the technichians to give me a whole lot of info about what to epect makes a lil leery about sending it off but i'm gonna anyway.