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Author Topic: More and more internet site are unable to reach.  (Read 13984 times)

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Jonas Wauters

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    More and more internet site are unable to reach.
    « on: July 22, 2007, 02:15:48 PM »
    I've been having a strange problem since yesterday.
    More get the error message: "Internet Explorer cannot display the webpage"
    I even get that message at Google.com, hotmail.com, Some vids of youtube, ...
    When I ping the site I get the message: "ping statistics: 100% loss" (For those who do not know: start -> run -> cmd -> ping Google.com)
    There were 4 packages send and 0 received.
    But When I use the IP of the Site I'm able to access it.
    I checked the router for sites that might been blocked but I found that there weren't any sites blocked.
    This happens to all our computers of the network.

    How can I solve this?

    Thanks in advance Jonas ;)
    « Last Edit: July 22, 2007, 02:37:31 PM by Jonas Wauters »

    Deerpark



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      Re: More and more internet site are unable to reach.
      « Reply #1 on: July 22, 2007, 05:02:49 PM »
      Sounds like you're having DNS troubles. Try reading this thread and see if anything help you.
      http://www.computerhope.com/forum/index.php/topic,39358.0.html
      Any sufficiently advanced technology is indistinguishable from magic.
      Arthur C. Clarke (1917 - 2008)

      Jonas Wauters

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        Re: More and more internet site are unable to reach.
        « Reply #2 on: July 23, 2007, 05:01:35 AM »
        I've already red that post when it first was posted but it doesn't exactly matches with mine.
        I do not get that DNS problem and if it would be a DSN problem than normally I should be able to ping the site?
        When I ping it I get 100% loss so.
        The problem is getting better now I'm able to enter google and Hotmail but I still can't get into my inbox.

        Thanks for helping me Jonas ;)

        Deerpark



          Egghead
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          Re: More and more internet site are unable to reach.
          « Reply #3 on: July 23, 2007, 05:07:52 AM »
          I do not get that DNS problem and if it would be a DSN problem than normally I should be able to ping the site?
          When I ping it I get 100% loss so.
          If by pinging it you mean that you're pinging the domain (ping computerhope.com) then no, ping also need contact with a DNS server to resolve the domain name into an IP.
          The symptoms you described in your first post sounds exactly like DNS problems and when you say it happen to all the computers on your network I would suspect the router.
          Any sufficiently advanced technology is indistinguishable from magic.
          Arthur C. Clarke (1917 - 2008)

          Jonas Wauters

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            Re: More and more internet site are unable to reach.
            « Reply #4 on: July 23, 2007, 05:11:37 AM »
            that is exactly what I thought too but we have a router and an access point with both a different firmware and that same problem happens with both the wireless things.
            And I get the IP of the site by first ping the site and than Pinging the ip I got still 100% loss.
            I'll try to do as you said in the other post and I'll post if it worked.

            Jonas ;)

            Jonas Wauters

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              Re: More and more internet site are unable to reach.
              « Reply #5 on: July 23, 2007, 07:19:02 AM »
              My dad won't allow me to change the codes he says that it will be fixed by itself.
              Any other suggestions?

              Jonas ;)

              ale52



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                Re: More and more internet site are unable to reach.
                « Reply #6 on: July 23, 2007, 07:54:45 AM »
                try pinging 127.0.0.1             what do you get?
                try pinging the IP your router gives          what do you get?

                If both are 100% losses replace the nework card

                Check Device Manager for any problems there with the NIC

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                Jonas Wauters

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                  Re: More and more internet site are unable to reach.
                  « Reply #7 on: July 23, 2007, 08:01:55 AM »
                  Already tried all of it.

                  0% loss

                  0% loss

                  Device is working properly.

                  I'm able to enter this site so.
                  Its only some sites like google.com is working only once and a while but I'm never able to enter My Inbox at hotmail

                  Jonas ;)

                  Jonas Wauters

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                    Re: More and more internet site are unable to reach.
                    « Reply #8 on: July 23, 2007, 08:03:27 AM »
                    Isn't there any program I can install at this computer without affecting the router?

                    Jonas ;)

                    Deerpark



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                      Re: More and more internet site are unable to reach.
                      « Reply #9 on: July 23, 2007, 11:26:26 AM »
                      Uhh what do you mean Jonas? No program installed on your computer should affect the router?
                      Any sufficiently advanced technology is indistinguishable from magic.
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                      Jonas Wauters

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                        Re: More and more internet site are unable to reach.
                        « Reply #10 on: July 23, 2007, 12:03:03 PM »
                        That was what I was asking.
                        If there is a program witch can change the DNS settings because I'm not allowed to change the router settings because they work ( in the most settings)now and he don't want any problems.

                        Jonas ;)

                        Deerpark



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                          Re: More and more internet site are unable to reach.
                          « Reply #11 on: July 23, 2007, 12:07:12 PM »
                          Change your Windows DNS settings that should let you bypass the router. I explained how to do that in the thread I linked to.
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                          Jonas Wauters

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                            Re: More and more internet site are unable to reach.
                            « Reply #12 on: July 23, 2007, 01:31:01 PM »
                            I already tried both the code first the one of my router and then the one that you gave in the other threat: No luck.
                            Still having the same problem.

                            Jonas ;)

                            Deerpark



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                              Re: More and more internet site are unable to reach.
                              « Reply #13 on: July 23, 2007, 01:51:34 PM »
                              Hmm...
                              Lets try and see where the packets are getting lost then.
                              In a Dos shell type 'tracert' followed by a domain you can't access.
                              E.g. tracert google.com
                              Then post the result here.

                              Btw. I don't know if you are aware of this but you can save the result to a file by putting >> and a file name after the command. E.g. tracert google.com >> google.txt. Just thought I'd tell you as it makes it a bit easier. :)
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                              Jonas Wauters

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                                Re: More and more internet site are unable to reach.
                                « Reply #14 on: July 23, 2007, 03:18:10 PM »
                                I didn't know the command but I did know how to save it. oh and I used Desktop/google.txt as google.txt didn't work.
                                I used login.live.com as google.com seems to work once and a while.
                                Alright here you go:
                                Quote
                                Tracing route to login.live.com.nsatc.net [65.54.179.203]

                                over a maximum of 30 hops:



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                                BTW: thanks for helping! I really need a smarter person than me to solve this.

                                Jonas ;)