Presario desktop - front usb's and card readers

[yerpaw]

Hi folks,

I have a Compaq Presario - Model SR1609UK. A couple of years old i think

It has the panel on the front with 3 usb's, 4 card readers and audio points.

All of a sudden the usb's and card readers stopped working, the usb's at the back are fine though.

I've a bit of computing knowledge, but nothin too technical so here's what i've done so far.

- Tried numerous usb devices
- Checked the USB root hubs? they are al workin fine and unticked
- CHecked the drivers are loaded and updated
- Scratched my head and shouted alot
- Gave up shouting and had a beer

ok the last 2 were for my benefit not the computers but it helped a little anyway.

Any ideas anyone? Try and keep the technical jargon for the tech heads cause it'll just go over mine.

Cheers guys
Yerpaw

[patio]

Has the machine been moved or cleaned on the inside recently ? ?
There will be a small set of wires leading to that front panel header and connected to the motherboard. They may have come off.

You'll need to open the case to check this. As always when working inside the case remove all power and take anti-static precautions.

If you do not have the motherboard manual that shows how it's wired visit the manuf. website for a dloadable version of your owners manual.

[yerpaw]

Ah cheers patio, i never even thought of that.
I've just re-arranged my office and moved it under my desk. bet thats it.

Yerpaw

[patio]

You may get lucky...most newer MBoards actually label the connector ends of the wires...course i'm blind as a bat so that doesn't help me.

 

[yerpaw]

Yeah thought that would be too simple.

All connections are in place and solid

NEXT lol

Yerpaw

[patio]

Go to Control Panel/System/Hardware/Device Manager...
Find all instances of USB roots and hubs...
Right click each one and select Remove...
You will get a warning...ignore it.
Shut down and re-boot ...Windows will automatically re-install them.