Hope someone can make sense of what i am about to explain,here goes,my daughters computer has 2 warning symbols down by the start menu,one says computer is infected,the other says spyware,when i click on either it opens up web sites that says download for free to clear these problems,but has soon as i do my norton antivirus blocks them.
So thats the 1st problem,the 2nd one is i cannot get the control panel up through the start menu,all it keeps saying is your access has been denied,contact systems administrator,pleas pleas can some one help