Hi. I just downloaded software for a keyboard and mouse from Kensington on my new Dell XPS 210 computer. I got a message to reboot the computer, so turned it off and back on. When it came on the USB keyboard and mouse no longer worked. I unplugged them and plugged in the USB connector and new mouse and key board. They don't work either. I couldn't shut down normally, so pushed the start button, waited and turned it on again. The keyboard and mouse still dont work. I get a message saying that the devices are not functioning.
My question: How do I fix this problem WITHOUT a keyboard or mouse>
Everything I've seen says to point to this, click this, or type in this..how do I do this without a keyboard? Or Mouse?
I've retried the USB keyboard and mouse and neither work.
I'm getting worried as my logic tells me there is a big problem now!
I went on the kensington website (on my old computer) and it says, DO NOT DOWNLOAD Software on VISTA - the keyboard and mouse work without it. There is no further information - I wish I'd known this before I downloaded the software.
Any advice would be most appreciated. I'm not an expert - just a person who tries to find solutions and learn.
Thanks so much.