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Author Topic: My retarded comp keeps spontaneously freezing. Please help!  (Read 21144 times)

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Fed

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    • OS: Windows XP
    Re: My retarded comp keeps spontaneously freezing. Please help!
    « Reply #15 on: October 08, 2007, 09:42:35 PM »
    I meant another computer to be able to download the software to test your RAM & HDD.
    Quote
    I turn on my computer, and it froze about 3 seconds after it turned on.
    I rebooted it.
    Froze again when the Disk Checking thing was running,
    Rebooted again
    Froze YET AGAIN when typing in my password.
    Rebooted
    Froze AGAIN when the little tune that windows 2000 has when your desktop shows up.
    Rebooted.
    Froze
    rebooted
    froze
    rebooted
    froze
    rebooted
    wow I got 20 minutes before it froze again. That's a new record.
    rebooted
    Froze
    rebooted,
    Froze
    Sure you may have all sorts of malware, I haven't even looked but your first post sounds like you have a hardware problem to me.

    JPH



      Intermediate

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      Re: My retarded comp keeps spontaneously freezing. Please help!
      « Reply #16 on: October 08, 2007, 09:57:33 PM »
      Fed,

      I agree and that was my initial impression, but I was hopeful that removing one of the dual AVs and the multiple malware infections would stabilize this machine. So if the machine is still freezing and locking up after removing one of the antivirus programs then hardware must be the culprit.


      Fed

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        Re: My retarded comp keeps spontaneously freezing. Please help!
        « Reply #17 on: October 08, 2007, 10:33:49 PM »
        Sooner or later it has to be cleaned up anyway JPH.
        I was worried the OP was fighting with lockups while trying to run scans etc.
        The '3 second lockup' is a worry.

        CBMatt

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        Re: My retarded comp keeps spontaneously freezing. Please help!
        « Reply #18 on: October 09, 2007, 05:14:43 AM »
        neljan,
        It's great that you want to help, but please refrain from taking on any logs.  As straight-forward as it seems, it's more than just plugging filenames into a search engine or running a log through an analyzer.  There are various techniques and tools that a trained analyzer has at his/her disposal.  If you wish to be proficient in this area, it is strongly urged that you have some formal training (there are several free online courses).

        The files you suggested were indeed bad and unwanted, so you haven't done anything harmful.  But it's easy to get confused when viewing certain files and you can do a fair amount of damage if you don't know what you're doing.  Heck, you can even do some damage when you do know what you're doing.  Heh.  You're more than welcome to participate on the forums, but please leave HijackThis to those of us with prior experience.  Thanks, and I hope you enjoy your stay here.



        zomgpleasehelp,
        JPH is doing a fine job so far and I have no intention of getting in his way.  However, I would like to chime in real quick.  You appear to have had a prior SmitFraud infection, so I'd like for you to check out this link, just to beon the safe side...
        http://www.bleepingcomputer.com/files/smitfraudfix.php

        And I have to agree with the above...this sounds like a hardware issue.  Although your computer was infected with a few things, none of your infections should be causing these problems.  I'm not a hardware expert, but it sounds to me like either you have some bad RAM or something is overheating.  These should be looked into, I think.

        Also...although you don't have to, I would suggest reinstalling Spybot because I think it's typically a good idea to have an active anti-spyware program.  The one you should disable is BitDefender.  You don't have to uninstall it, but you should at least disable it from automatically starting when your computer boots.
        Quote
        An undefined problem has an infinite number of solutions.
        —Robert A. Humphrey

        neljan



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        Re: My retarded comp keeps spontaneously freezing. Please help!
        « Reply #19 on: October 09, 2007, 07:15:23 AM »
        Point taken CBmatt... I only tried to help zomgpleasehelp as his post seemed to have been overlooked?

        I posted a problem I was having after his post which JPH solved, I then went back 3 days later & noticed that nobody had still not replied to him.

        Anyway, it's good now that JPH/Fed & yourself are helping him & as I said in my previous post, I will just watch from now & hope you can sort it for him...

        G

        CBMatt

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        Re: My retarded comp keeps spontaneously freezing. Please help!
        « Reply #20 on: October 09, 2007, 08:00:16 AM »
        Thanks for understanding.  Now, let's hope we do in fact get this all sorted out.  Heh.
        Quote
        An undefined problem has an infinite number of solutions.
        —Robert A. Humphrey

        JPH



          Intermediate

          • Experience: Experienced
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          Re: My retarded comp keeps spontaneously freezing. Please help!
          « Reply #21 on: October 09, 2007, 04:37:25 PM »
          zomgpleasehelp,

          Since we all tend to agree, if you have removed (or disabled) one of your AV's and your system is still unstable then the next step is to test your hardware.

          Please download and install PC Wizard 2008. Run it and it will automatically detect your hardware, when it's finished click on the Save button and save the system summary to a text file. Copy and paste the text file to your next post. To better diagnose a potential hard disk problem we need to know your HD manufacturer so that we can suggest the proper tools. I suggest Memtest86 to diagnose a potential RAM problem. (maybe CBMatt or Fed would suggest something different?) Download the Memtest86 ISO image and burn it to a CD, then boot your computer from it. Please note that Memtest86 will continue to run until you manually stop it, usually the first few tests will be enough to detect a problem.

          - JPH


          zomgpleasehelp

          • Guest
          Re: My retarded comp keeps spontaneously freezing. Please help!
          « Reply #22 on: October 09, 2007, 05:24:41 PM »
          Alright I deleted BitDefender and replaced one of the RAM sticks (I have three slots and only using two) but that didn't seem to work, So I'll replace my second one later on today if my comp doesn't lock up.

          I did the PC Wizard thing and this is what I got

          PC Wizard 2008 Version 1.80
          ------------------------------------------------------------------------------------------

          Owner: That one guy
          User: Chris
          Operating System: Microsoft Windows XP Professional 5.01.2600 Service Pack 2
          Report Date: Tuesday 09 October 2007 at 18:15

          ------------------------------------------------------------------------------------------


          <<< System Summary >>>

            > Mainboard : Compaq 06E4h

            > Chipset : VIA Apollo Pro

            > Processor : AMD Athlon @ 1100 MHz

            > Physical Memory : 768 MB

            > Video Card : Nvidia Corp GeForce FX 5200 [NV34.3]

            > Hard Disk : Maxtor (31 GB)

            > DVD-Rom Drive : Compaq DVD-ROM DV-5700B

            > CD-Rom Drive : LG CD-RW CED-8080B

            > DVD-Rom Drive : HL3564Q VLF231L SCSI CdRom Device

            > Monitor Type : 13 inches

            > Network Card : Broadcom Corp BCM4309 802.11a/b/g

            > Network Card : Accton Technology Corp EN-1207D Fast Ethernet Adapter

            > Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 2

            > DirectX : Version 9.0c  (March 2006)

          ------------------------------------------------------------------------------------------
          ***** End of report *****


          I'll post the Memtest thing in a bit.
          I'm posting this first just to make sure it's up before my comp locks up again. :(



          zomgpleasehelp

          • Guest
          Re: My retarded comp keeps spontaneously freezing. Please help!
          « Reply #23 on: October 09, 2007, 06:15:30 PM »
          Ok. Like I said, I took one of my RAM sticks out and replaced with one I took out of my other computer. The RAM stick I took out of this one (the messed up one) I inserted on my secondary comp. Now this one hasn't been freezing at all!
          Plus,
          The secondary computer is experiencing the SAME problems this one was having! :o

           :D
           :D
           :D

          I think you guys were right!

          Maybe it was the RAM.

          But,
          These has happened before.
          I think I had fixed it,
          but it just freezes again and I sink into this feeling of lost hope. :(

          Ok...
          The 'boot' thing JPH told me to do...
          I did it exactly like it said, but it didn't seem to do anything.
          I went back and tried to manually stop it, but it hadn't even begun in the first place.

          Anyways don't worry about that.
          I'll come back and tell you guys if it keeps freezing.

           :)

          zomgpleasehelp

          • Guest
          Re: My retarded comp keeps spontaneously freezing. Please help!
          « Reply #24 on: October 09, 2007, 09:22:45 PM »
          Dunno what happened. I went away from my computer (still no freezes) while I was playing World of Warcraft (computer game) and my bro gets on the comp and I get back and he says he turned it off because it wasn't moving.

          I don't know if it froze or if I simply got disconnected from the game, because it links to the web.

          So I still don't know if it was something else or the game. It does freeze when you get disconnected, but only for like 2 secconds.

          Still no luck with the Memtest...

          zomgpleasehelp

          • Guest
          Re: My retarded comp keeps spontaneously freezing. Please help!
          « Reply #25 on: October 09, 2007, 09:42:59 PM »
          *censored* it...
          Yep...
          Definetly not the RAM...

           :-\

          Don't know...  ???

          -_-

          Fed

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            Re: My retarded comp keeps spontaneously freezing. Please help!
            « Reply #26 on: October 09, 2007, 09:45:03 PM »
            What's happening with memtest?

            JPH



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              Re: My retarded comp keeps spontaneously freezing. Please help!
              « Reply #27 on: October 10, 2007, 05:02:08 AM »
              zomgpleasehelp,

              If you followed the instructions to boot from the CD and memtest still didn't work that makes me think that it wasn't burnt to disc correctly. To make things easier download and install ISO Recorder.That way you can put a blank CD in, right-click on the .iso image and simply choose "Copy image to CD."

              Also, if you want to test your HD as well you can download this image. It's a bootable disc like memtest is.

              - JPH
              « Last Edit: October 10, 2007, 06:00:09 AM by JPH »

              zomgpleasehelp

              • Guest
              Re: My retarded comp keeps spontaneously freezing. Please help!
              « Reply #28 on: October 13, 2007, 12:36:46 PM »
              Sorry for not chiming back in. Been kinda busy...

              It's still freezing.
              I copied the image to the CD using the ISO Recorder. It did burn the blank disc.
              But still not able to boot from it.

              Deerpark



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                Re: My retarded comp keeps spontaneously freezing. Please help!
                « Reply #29 on: October 13, 2007, 01:07:48 PM »
                You probably need to configure your BIOS to boot from CDs then.

                Read the directions under Not setup properly in CMOS.
                Any sufficiently advanced technology is indistinguishable from magic.
                Arthur C. Clarke (1917 - 2008)