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Author Topic: "Warning! Potential Spyware Operation!..."  (Read 17315 times)

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jade14

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    "Warning! Potential Spyware Operation!..."
    « on: November 08, 2007, 02:12:10 PM »
    A message that says  "Warning!  Potential Spyware Operation!     Your computer is making unauthorized copies of your system and Internet files.  Run full scan now..... etc etc.." pops up about every 5 minutes.  I've done a few virus scans and whatnot but it's still not gone.  :(

    Broni


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    Re: "Warning! Potential Spyware Operation!..."
    « Reply #1 on: November 08, 2007, 02:17:19 PM »
    Install HijackThis: http://majorgeeks.com/Trend_Micro_HijackThis_d5554.html
    and post its log here.

    jade14

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      Re: "Warning! Potential Spyware Operation!..."
      « Reply #2 on: November 08, 2007, 03:28:09 PM »
      Logfile of Trend Micro HijackThis v2.0.0 (BETA)
      Scan saved at 6:26:34 PM, on 11/8/2007
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      Boot mode: Normal

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\Explorer.exe
      C:\WINDOWS\system32\proper.exe
      C:\Program Files\QuickTime\qttask.exe
      C:\Program Files\MSN Messenger\msnmsgr.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\MSN Messenger\usnsvc.exe
      C:\Program Files\iTunes\iTunes.exe
      C:\Program Files\iPod\bin\iPodService.exe
      C:\Program Files\Mozilla Firefox\firefox.exe
      C:\Documents and Settings\Computer\My Documents\HiJackThis_v2.exe

      F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\proper.exe
      O2 - BHO: (no name) - {D27987B8-7244-4DE0-AE10-39B826B492F1} - C:\WINDOWS\system32\bronto.dll
      O4 - HKLM\..\Run: [Undefined] C:\WINDOWS\system32\winter.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [avp] C:\WINDOWS\avp.exe
      O4 - HKLM\..\Run: [smgr] mgrs.exe
      O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
      O4 - HKCU\..\Run: [Undefined] C:\WINDOWS\system32\winter.exe
      O4 - S-1-5-18 Startup: infos.exe (User 'SYSTEM')
      O4 - .DEFAULT Startup: infos.exe (User 'Default user')
      O4 - Startup: infos.exe
      O4 - Global Startup: autos.exe
      O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
      O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
      O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
      O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
      O15 - Trusted Zone: www.youtube.com
      O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
      O20 - AppInit_DLLs: C:\WINDOWS\system32\sulimo.dat
      O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
      O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
      O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
      O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
      O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: Process Monitor (LVPrcSrv) - Unknown owner - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe (file missing)

      --
      End of file - 3078 bytes

      Broni


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      Re: "Warning! Potential Spyware Operation!..."
      « Reply #3 on: November 08, 2007, 03:32:31 PM »
      I'll take a look...

      Broni


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      Re: "Warning! Potential Spyware Operation!..."
      « Reply #4 on: November 08, 2007, 03:51:17 PM »
      First of all, I don't see any firewall, nor antivirus listed on your system. This is inexcusable!
      If you're running Windows firewall, let me know.
      If not...
      Please, download, and install immediately, two following items:
      - Comodo free firewall: http://www.personalfirewall.comodo.com/
      - Avg free antivirus: http://free.grisoft.com/doc/2/
      Run full AVG scan, and post new HJT log.

      jade14

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        Re: "Warning! Potential Spyware Operation!..."
        « Reply #5 on: November 08, 2007, 04:52:42 PM »
        I have Avast Antivirus ?
        I downloaded those programs though.

        Broni


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        Re: "Warning! Potential Spyware Operation!..."
        « Reply #6 on: November 08, 2007, 04:58:31 PM »
        Wait, do nothing!!!

        Broni


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        Re: "Warning! Potential Spyware Operation!..."
        « Reply #7 on: November 08, 2007, 05:00:45 PM »
        Two important questions, you have to answer BEFORE you do anything.
        1. Do you have Windows firewall turned on?
        2. Even, if you have Avast!, HJT shows, that it's not turned on.
        Please, explain, and do nothing more.

        jade14

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          Re: "Warning! Potential Spyware Operation!..."
          « Reply #8 on: November 08, 2007, 05:13:05 PM »
          How do I know if it's turned on?  I didn't even know I had Windows Firewall.

          Broni


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          Re: "Warning! Potential Spyware Operation!..."
          « Reply #9 on: November 08, 2007, 05:28:47 PM »
          To turn your Windows firewall on:
          # Click on the Start Menu
          # Click on Control Panel
          # Click on Security Center
          # Click on Windows Firewall toward the bottom the Security Center Window.
          # Choosing between the “On” or “Off” will turn enable or disable Windows Firewall.

          As for Avast!, you should have it listed under Start>Program Files.
          Open Avast!, and see, if it's set to start when Windows start.

          jade14

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            Re: "Warning! Potential Spyware Operation!..."
            « Reply #10 on: November 08, 2007, 05:48:29 PM »
            Firewall is now on.  For avast it was checked beside "Test memory during application start up".  If that's what you meant?  It's the only thing I could find that had anything to do with it being on when windows start.

            Broni


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            Re: "Warning! Potential Spyware Operation!..."
            « Reply #11 on: November 08, 2007, 06:06:04 PM »
            Quote
            Firewall is now on.
            Cool, for now...

            Quote
            For avast it was checked beside "Test memory during application start up".  If that's what you meant?
            No, that's not enough.
            I'm not that familiar with Avast! program, so let's do this.
            Hover your mouse over every icon in notification area of your taskbar (next to clock).
            If Avast! is not listed there, go Start>Control Panel>Add\Remove. If Avast! is listed there, uninstall it. If not listed, do nothing.
            After that, go ahead, and install AVG.
            After installing AVG (it may ask you to restart your computer), right click on its icon (4-color square) in your taskbar, click on Check for updates (if it didn't ask you before). Install updates.
            Right click on AVG icon, click on Launch AVG Test Center, click on Scan Computer.
            Grab a coffee, or watch some TV. It'll take a while.
            Report back, when you're done.

            jade14

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              Re: "Warning! Potential Spyware Operation!..."
              « Reply #12 on: November 08, 2007, 07:15:39 PM »
              K I'm done, and it found a bunch of 'threats'.  I haven't done anything with them yet.  What should I do?  Move to vault? Heal? 

              Broni


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              Re: "Warning! Potential Spyware Operation!..."
              « Reply #13 on: November 08, 2007, 07:23:18 PM »
              Very good!!!
              Try "heal", first. Whatever can't be healed, move to vault.
              Meanwhile, I'll be preparing next step for you.
              Let me know, when you're done.

              jade14

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                Re: "Warning! Potential Spyware Operation!..."
                « Reply #14 on: November 08, 2007, 07:30:16 PM »
                All done!
                Most of them couldn't be healed so I just moved them to the vault.