cd drive and dvd drive are gone

[baumer]

I have opened the computer case. Everything inside looks allright to me. No loose cables or pinched wires. I started up the computer and still had the corrupted files or missing code 39 for both the cd&dvd drives. So I uninstalled both then restarted the computer only to have the same messages.

[baumer]

I finally found Privoxy on my computer and have deleted it. Still don't know where it came from.

[baumer]

Finally got rid of the Privoxy error

[Broni]

Good...
For the future reference, if you don't find a program in Add/remove, open Windows Explorer, go to Program Files, find program's folder, and inside that folder look for a file similar to: uninstall.exe, unstall.exe, or unwise.exe. It may also have a description of uninstallation file.
If you find such a file, double click on it to begin uninstallation.
If none of those solutions work, you just have to remove program's folder, and run some cleaner, like CCleaner: http://www.ccleaner.com/ to remove program's leftovers.

[baumer]

Thanks for all the help. I finally found the answer to my problem lastnight. I took care of the problem and everything is back to normal. Thanks again.

Gary

[Broni]

May we know what the solution was?

[baumer]

http://support.microsoft.com/kb/310123      Shows all the different codes and how to resolve the problems. Took about 2-3 minutes to get done.


Gary

[Broni]

Thanks for posting back