OK, try to find the QFSCHD100 .EXE and delete it.
C:\Program Files\Corel\WordPerfect Office 2002\Programs\
QFSCHD100 .EXENext:
Please use the
Internet Explorer browser (or FireFox with IETab), and do an online scan with
Kaspersky Online ScannerNote: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component
Click Yes, when prompted to install its ActiveX component.
(
Note.. for
Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "
Zoom" tool located at the bottom right of the IE window and set the zoom to
75 %. Once the license has been accepted, reset to
100%.)
The program launches and downloads the latest definition files.
- Once the files are downloaded click on Next
- Click on Scan Settings and configure as follows:
- Scan using the following Anti-Virus database:
- Extended
- Scan Options:
- Scan Archives
[/LIST]
- Click OK and, under select a target to scan, select My Computer
When the scan is done, in the
Scan is completed window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
To obtain the report:
Click on:
Save Report As (above - red blinking arrow)
Next, in the
Save as prompt,
Save in area, select:
DesktopIn the
File name area, use KScan, or something similar
In
Save as type, click the drop arrow and select:
Text file [*.txt]Then, click:
SavePlease attach the
Kaspersky Online Scanner Report in your next post.
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Next post
Kaspersky log[/color]
This scan will take a while, so i will see it in the morning or whenever you get ot posted.