It all started when AT&T sent me a bad security update......

[tina1rules]

Go Start>Run, type in:
cmd
Click OK.
Command Prompt window will open.
Type in (please, watch for "spaces", no misspelling):
netsh winsock reset catalog
Hit Enter.

Type in:
netsh int ip reset reset.log
Hit Enter.

Restart computer.

When I try to do this the box pops up and diappears every time ??

[Broni]

It's normal.
Restart.

[tina1rules]

restarted still can't get the box to stay long enough to type in  netsch int ip reset rest.log? I have tried more than once i can see some sort of text when it closes but it goes to fast .

[Broni]

Oh, you can't keep cmd window open?

[tina1rules]

yea the box won't stay open it opens and closes everytime,I can see it says someting as it closes but it goes too faast.

[Broni]

If you have Windows XP Pro
Download this fix, save it to desktop and double click on it
Let it self extract to C:\Windows\system32 folder
http://homepage.ntlworld.com/spencer.greys.../XPProfiles.exe

If your operating system is Windows XP Home click on this link:
http://homepage.ntlworld.com/spencer.greys...XPHomeFiles.exe

If your unsure if your running Home or Pro
Go to start>>run>>type in winver
Hit OK

Restart, and see, if cmd will stay open

[tina1rules]

well just my luck I get page not displayed 404 errors for both pages. But I do have home edition.   

[Broni]

There was something wrong with my link.
Home Edition:
http://homepage.ntlworld.com/spencer.greystrong/XPHomeFiles.exe

[tina1rules]

okay so i clicked and it was a dowmload of some sorts. so now i restrt and try to get the command window to stay open,correct?

[Broni]

Double click on downloaded file, and let it self extract to C:\Windows\system32 folder.
Then, restart, and try cmd

[tina1rules]

I do not know what self extract means I saved to my docs and then it was a zipp file so it said there was 3 files that was unzipped,so did I download it right?

[Broni]

Let me check this file.

[Broni]

When you doubleclick on XPHomeFiles.exe, it should open unzip window like below:

[file cleanup - saving space - attachment deleted by admin]

[tina1rules]

yep thats what it looked like 

[Broni]

Then click Unzip, and you're done. Make sure "Overwrite files without prompting" is checked.
Restart, and try cmd again.