Can you take a look at my Log : )

[missypoo]

I ran that scan like you said and there was nothing posted.  I had to restart my PC for it to start the scan.  I have tried running the system restore in safe mode and still it says the same thing Error.

[missypoo]

I found out just now on how to get my File Edit View Favorites Tools Help to come back on my screen.  It was locked, so I fixed that.  I would love to find out why I haven an error on my system restore though

[evilfantasy]

I don't know, were you able to see if it is turned on?

I hate to keep harping on the removal thread but until those steps are complete we may not know what is wrong. It could be malware related, which is why I keep going back to it.

[missypoo]

So sorry, I will try the steps now and see if that will help : )

[missypoo]

Is it normal for the SUPERAntiSpyware to scan for 3 hours?  That's how long it's been scanning now.  When I first installed this program yesterday, it only took 40 min to do the full scan.  But now that I read to configure the scan, it's taking forever.  Is it  normal?  Should I let it keep scanning.  BTW there is no threats so far, but there was some yesterday when I first scanned it.

[evilfantasy]

Did you do the Dr Web scan yet? And did it find anything?

[missypoo]

Can I run that scan while the SUPERAntiSpyware is still scanning?  It's at 4 hours now and still no threats

[evilfantasy]

No stop it from scanning and run this instead.


Please download Combofix by sUBs from one of the below links.
(Try all three if necessary)

• Link #1
  
• Link #2
  
• Link #3

Important! Combofix.exe MUST be saved to and ran from the Desktop.

• Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting Combofix.
• Important! Temporarily disable your antivirus, script blocking and any antispyware real time protection before performing a scan.
  • Click this link to see a list of security programs that should be disabled and how to disable them.
    
  • If yours is not listed and you don't know how to disable it, please ask.
• Warning: Combofix disconnects your computer from the internet. The connection is automatically restored before Combofix completes its run.
  
• Double click combofix.exe & follow the prompts.
• 
  
  • From the keyboard select 1 and press Enter[/COLOR]
  • When finished, it will produce a log for you.
  • Post that log in your next reply.
  Warning: Do not mouseclick combofix's window while it is running. That may cause it to stall
  
  • If Combofix runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your computer.
    
  • Important: Remember to re-enable your antivirus and antispyware before reconnecting to the Internet.
  .
  ----------
  
  Next post please add
  Combofix log
  
  
   

[missypoo]

link #1 says this:

Sorry, 'www.download.bleepingcomputer.com' does not exist or is not available

link #2 reads the same thing and the third link is in spanish

[evilfantasy]

Fixed.

[missypoo]

Do all three?  And before I start this the popup window reads run or save.  Which one do I click?

[evilfantasy]

You only need one. Choose to save it to the desktop.

[missypoo]

how do I disable the SUPERAntiSpyware? 

[evilfantasy]

It shouldn't interfere, just disable the antivirus.

[missypoo]

ok I disabled the Norton Internet Security.  Now I will try to do the steps.