HiJackThis problem

[franke]

http://www.esnips.com/doc/644030a2-7734-4e54-8c35-c4ed335d4ede/HiJack-1
Hello
This is a copy of a section of my Hi Jack This File.
I was unable to transmit the origional.
If you can use this to determine unwanted stuff,I have 4 more to cover the entire set.
Patio is aware of my problem
Thanks
Frank

[patio]

Please see the last Post  Here  for instructions on how to Post your required logs....

[franke]

Patio
To establish my level of computer knowledge,consider this:
I have insalled these safeguards,over time.
Drive Cleaner
Lavasoft Ad Aware SE Personal
Advisor Personal
Belarc Advisor
Firefox Setup 1.5
I ran the Drive Cleaner a couple of days ago.
Should I disinstall any of them?
Thanks
Frank

[evilfantasy]

Patio is referring to this post which shows how to attach items to your post.

[franke]

Hello
I try again


[file cleanup - saving space - attachment deleted by admin]

[franke]

I dunno,
Is it there?
Frank

[evilfantasy]

You have Viewpoint installed.

Viewpoint Media Player/Manager/Toolbar is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".

I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

• Viewpoint
  
• Viewpoint Manager
  
• Viewpoint Media Player
  
• Viewpoint Toolbar
  
• Viewpoint Experience Technology

If you have trouble removing Viewpoint, I suggest that you use ViewpointKiller

Once you have downloaded ViewpointKiller, unzip it to a convenient location such as your desktop.
Run ViewpointKiller, and select File > Do All Killings
Follow the prompts, selecting Yes or No, depending on which selection you are most comfortable with.

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Please download Malwarebytes' Anti-Malware (MBAM) to your desktop from either of these two links.

• Link 1
  
• Link 2

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location such as the desktop.
• Copy and Paste that log into your next reply.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

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Next post add
MBAM log
Also post a NEW Hijackthis log

[franke]

Hello
I cannot access either Link 1, nor link 2.
I googled malware,and found several anti malware downloads.I chose "Spyware Doctor",and installed it.
Is that the correct One?Three others are:"Stopzilla",Lumgnsion Security"and"Malware Bot".
Frank

[evilfantasy]

Please use this link

www.besttechie.net/tools/mbam-setup.exe

Some of those you listed are rouge malware tools.

[franke]

Thanks,Evil
I downloaded the 'malware"program at the website that you provided.
I ran it for over an hour to scan and delete bad files. When I clicked "log",I was presented with my adobe photoshop files.
I ran it again,full scan,as before,with the same results.
I then tried a quick scan and still got my adobe pictures.
I will try to locate "notepad" on my computer.
What else should I do?
Frank

[evilfantasy]

You could post a new Hijackthis log and lets see how that looks.

[franke]

Evil
When I click the "quarentine"tab,I get a list of all the infected files
Should I delete them?
 will do a new "HiJackThis"
Frank

[evilfantasy]

They are not doing any harm in there, you can remove them if they are all malware related. Could you get the log to open? Try right clicking it and choose Open With... then select Notepad.

[franke]

http://www.esnips.com/doc/44a841b9-1891-4e48-8763-700f76278ac2/hijackthis
Evil
This is the new hijack this file.
Frank

[file cleanup - saving space - attachment deleted by admin]

[evilfantasy]

Download SmitfraudFix (by S!Ri) to your Desktop.

• Extract all the files to your Destop.
• A folder named SmitfraudFix will be created on your Desktop.

• Open the SmitfraudFix folder and double-click smitfraudfix.cmd

• Select option #1 - Search by typing 1 and press Enter
  • This program will scan large amounts of files on your computer for known patterns so please be patient while it works.
  • When it is done, the results of the scan will be displayed and it will create a log named rapport.txt
    • This is in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.
  • Please attach that log in your next reply.

• Note: process.exe ( which is used by SmitFraudFIx ) is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

[INDENT]

http://www.beyondlogic.org/consulting/processutil/processutil.htm

[/INDENT]

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Create An Uninstall List

• Start HijackThis
  
• Click on the Open the Misc Tools section
  
• Click on the Open Uninstall Manager button.
  
• Click on the Save list button and specify where you would like to save this file and click Save.
  • When you press Save button a notepad will open with the contents of that file.
• Copy and paste that list in your reply.

.
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Next post
Smitfraud log
Uninstall list