Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Cannot even see Control Panel...Loaded with restrictions  (Read 34734 times)

0 Members and 1 Guest are viewing this topic.

evilfantasy

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Calm like a bomb
  • Thanked: 493
  • Experience: Experienced
  • OS: Windows 11
Re: Cannot even see Control Panel...Loaded with restrictions
« Reply #45 on: March 25, 2008, 12:04:29 PM »
I am pretty sure they do offer paid shipping.

db10

    Topic Starter


    Rookie

    Re: Cannot even see Control Panel...Loaded with restrictions
    « Reply #46 on: March 25, 2008, 12:09:26 PM »
    Ok,
    Let start working with MS and will get back here later.

    Thanks
    Dan

    db10

      Topic Starter


      Rookie

      Re: Cannot even see Control Panel...Loaded with restrictions
      « Reply #47 on: March 27, 2008, 04:43:36 PM »
      Hi,
      Well did some things for MS and the Product ID Code did NOT match.  Although they said no problem and could resolve that, I haven't heard back in two days.  So still waiting there.

      If I get a copy of SP 2 before they (MS) continue with me, can I install it when I get it or will this "Product Key" problem prevent that?

      I don't like keeping you on hold, You've put a lot of time in on my problem already and that's really appreciated.

      Thanks,

      Dan

      evilfantasy

      • Malware Removal Specialist
      • Moderator


      • Genius
      • Calm like a bomb
      • Thanked: 493
      • Experience: Experienced
      • OS: Windows 11
      Re: Cannot even see Control Panel...Loaded with restrictions
      « Reply #48 on: March 27, 2008, 04:50:21 PM »
      I don't know if it will be a problem or not. I would have to think so but you never know.

      I am here most days so I am not on hold. Some people simply just stop responding all together. I don't let it bother me.

      db10

        Topic Starter


        Rookie

        Re: Cannot even see Control Panel...Loaded with restrictions
        « Reply #49 on: March 27, 2008, 05:04:40 PM »
        OK evilfantasy, will just keep riding it out AND WILL NOT STOP RESPONDING.  Repairing a sick computer and learning a wealth...too irresistible for this old (SENIOR) Tech.

        Dan

        db10

          Topic Starter


          Rookie

          Re: Cannot even see Control Panel...Loaded with restrictions
          « Reply #50 on: April 04, 2008, 05:53:34 PM »
          Hi again evilfantasy,

          Keri got to download SP2 on disk and now I have it. (20 minutes vs 36 hours on dial-up.)

          I HAVE INSTALLED IT and allowed ALL suggested options.   Microsoft (in terms of ID numbers,) is on hold as they haven't replied to the fact that SP2 is installed.

          FOR THE RECORD, I now have SP2 on disk and would gladly share it with anyone in my situation (can't wait 4 to 6 weeks for MS to ship disk.)

          I will read back the posts and proceed as per posts unless you offer further suggestions.  My phone will be tied for the next few hours however, I will check back here when I can.

          Thanks so much,

          Dan and Ker
          i


           

          evilfantasy

          • Malware Removal Specialist
          • Moderator


          • Genius
          • Calm like a bomb
          • Thanked: 493
          • Experience: Experienced
          • OS: Windows 11
          Re: Cannot even see Control Panel...Loaded with restrictions
          « Reply #51 on: April 04, 2008, 10:58:44 PM »
          Glad to hear you are up to date!!!

          Post a new Hijackthis log and lets see what all is still wrong - if anything.

          db10

            Topic Starter


            Rookie

            Re: Cannot even see Control Panel...Loaded with restrictions
            « Reply #52 on: April 05, 2008, 10:50:41 AM »
            Hello evilfantasy,

            Here is my new Hijack log.

            These are the parameters I selected prior to running the scan.

            Off line: Yes
            Shut down all protection: Yes (that I found)
            Close all programs: Yes (except for HP Organizer)

            Question(s)?  It took 10:20 (minutes/seconds) to bring up a usable screen.  Is that normal for XP? (I've not used XP before.)

            She (Keri) has 91 Icons on her screen ( including 15 to 20 of mine for OUR labors.)  Again, does that sound normal?

            Perhaps we can discuss this  "issue" after Her (Keri's) computer is completely clean?

            She is currently using 12.8 GB of 30.2 GB (C drive, with 4.58 GB Sector  allocated to recovery on "D Drive.") with a Celeron 2.50 GHz (2.49 GHz) CPU and 2.48 MB RAM.  Could the processor or the small RAM be slowing things down?

            Scan is in the attachment.

            Evilfantasy.  I want to thank you  so much from the bottom of my heart, not only for sustaining this conversation,  also for the wealth of knowledge YOU HAVE GIVEN ME.  Some would say that at 60, "YOU'RE OVER THE HILL."  Well, I'm not!  New ventures find me every day.  Computer Virus etc. is only one and... to make contact with you (your knowledge today, my knowledge yesterday...not being sequential yet, in somewhat parallel) is a new development for me.

            I will mail you privately about some thoughts I have.

            Thanks for everything,

            Dan (and Keri)



            [recovering space - attachment deleted by admin]

            patio

            • Moderator


            • Genius
            • Maud' Dib
            • Thanked: 1769
              • Yes
            • Experience: Beginner
            • OS: Windows 7
            Re: Cannot even see Control Panel...Loaded with restrictions
            « Reply #53 on: April 05, 2008, 10:58:15 AM »
            EF is one of our Resident Heroes here and it's nice that you recognised his efforts with your kind comments.

            patio.
            " Anyone who goes to a psychiatrist should have his head examined. "

            db10

              Topic Starter


              Rookie

              Re: Cannot even see Control Panel...Loaded with restrictions
              « Reply #54 on: April 05, 2008, 11:03:38 AM »
              Hi,

              I'm not sure my "log" got transmitted. so here it is , maybe a second time.

              Dan


              [recovering space - attachment deleted by admin]

              evilfantasy

              • Malware Removal Specialist
              • Moderator


              • Genius
              • Calm like a bomb
              • Thanked: 493
              • Experience: Experienced
              • OS: Windows 11
              Re: Cannot even see Control Panel...Loaded with restrictions
              « Reply #55 on: April 05, 2008, 01:28:57 PM »
              No problem on the help. I took an interest in malware removal and this has been a good challenge. So we are actually helping each other.

              Lets do some cleanup right now. Any logs or programs left on the desktop can be deleted after this step (if they are still there)

              • Click START then RUN
              • Now type Combofix /u in the runbox
              • Make sure there's a space between Combofix and /u
              • Then hit Enter.
              .
              .
              The above procedure will:
              • Delete:
                • ComboFix and its associated files and folders.
                • VundoFix backups, if present
                • The C:\Deckard folder, if present
                • The C:_OtMoveIt folder, if present
                • Reset the clock settings.
                • Hide file extensions, if required.
                • Hide System/Hidden files, if required.
                • Set a new, clean Restore Point.
                .
                Download OTMoveIt2 by OldTimer OTMoveIt2.exe and place it on your desktop. (unless you already have it installed)

                1. Double click OTMoveIt2.exe to launch it.
                Vista users right click and choose Run As Administrator
                2. Click on the CleanUp! button.
                3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
                4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
                5. Once complete exit out of OTMoveIt2

                Set a New Restore Point to prevent possible reinfection from an old one
                Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed.
                • Go to Start > Programs > Accessories > System Tools and click System Restore
                • Choose the radio button marked Create a Restore Point on the first screen then click Next Give the Restore Point a name then click Create.
                • The new restore point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
                • Next go to Start > Run and type Cleanmgr
                • Click OK
                • Click the More Options Tab.
                • Click Clean Up in the System Restore section to remove all previous restore points except the newly created clean one.
                .
                Use the Secunia Software Inspector to check for out of date software.
                • Click Start Now
                • Check the box next to Enable thorough system inspection.
                • Click Start
                • Allow the scan to finish and scroll down to see if any updates are needed.
                • Update anything listed.
                .
                ----------

                Now to start over with CF. It's been long enough that we would need to download an updated copy anyway so it's removal was necessary.

                Please download Combofix by sUBs from one of the below links.
                (Try all three if necessary)Important! Combofix.exe MUST be saved to and ran from the Desktop.
                • Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting Combofix.
                • Important! Temporarily disable your antivirus, script blocking and any antispyware real time protection before performing a scan.
                  • Click this link to see a list of security programs that should be disabled and how to disable them.
                  • If yours is not listed and you don't know how to disable it, please ask.
                • Warning: Combofix disconnects your computer from the internet. The connection is automatically restored before Combofix completes its run.
                • Double click combofix.exe & follow the prompts.
                  • Choose Yes to accept the Disclaimers.[
                  • When finished, it will produce a log for you.
                  • Post that log in your next reply.
                  Warning: Do not mouseclick combofix's window while it is running. That may cause it to stall
                  • If Combofix runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your computer.
                  • Important: Remember to re-enable your antivirus and antispyware before reconnecting to the Internet.
                  Next post
                  Combofix log

                  db10

                    Topic Starter


                    Rookie

                    Re: Cannot even see Control Panel...Loaded with restrictions
                    « Reply #56 on: April 05, 2008, 09:40:36 PM »
                    hi evilfantacy,

                    Your post was nothing short of "post." (Find the dry humor)

                    I will follow your directions and post appropriately.

                    Oh,... I LIKE A CHALLENGE TOO AND THIS IS CERTAINLY ONE FOR ME!

                    THANKS FOR NOT making me feel like an ah....

                    New post coming soon.

                    Dan
                       

                    db10

                      Topic Starter


                      Rookie

                      Re: Cannot even see Control Panel...Loaded with restrictions
                      « Reply #57 on: April 18, 2008, 11:29:43 AM »
                      Hi evilfantacy,

                      Just a note (reply not required) concerning the SP2.  MS is now referring my problem to a "higher level" in an attempt to figure out why (with SP2 installed) the computer is still trying to download updates which are part of SP2.  I still think its the ID problem...

                      Well, I'm on wait for them another 72 hours.

                      I just wanted to touch base and let you know I didn't die.

                      Dan
                       

                      db10

                        Topic Starter


                        Rookie

                        Re: Cannot even see Control Panel...Loaded with restrictions
                        « Reply #58 on: May 01, 2008, 12:35:56 PM »
                        Hello evilfantacy,

                        Been a while.  I have finally been able to get ALL Microsoft Critical Updates installed (one at a time basis) and to the best of my knowledge a good install on XP2.  Advised Microsoft of this about an hour ago.  I think I am done with them but NOT positive.

                        I will proceed with your instructions in "reply 55" (two or three above this) unless you advise me to do something differently or wait for a Microsoft response?

                        I'll hold lose in the meantime.

                        Thanks again,

                        Dan



                        evilfantasy

                        • Malware Removal Specialist
                        • Moderator


                        • Genius
                        • Calm like a bomb
                        • Thanked: 493
                        • Experience: Experienced
                        • OS: Windows 11
                        Re: Cannot even see Control Panel...Loaded with restrictions
                        « Reply #59 on: May 01, 2008, 12:38:50 PM »
                        Lets start with a fresh Hijackthis log.

                        How is the computer acting now?