Dell 530 series desktop

[pbrunet]

patio
connection is broadband with my Comcast account using a Netgear router... network speed status is 56 mbps
I did try running with firewall off ....... no noticeable change

[pbrunet]

patio,
fyi...you may have hit it the nail on the head about the connection issue. I ran the free program speedtest.net to check the download and upload speeds and was floored when I saw the results, wish I would have done this earlier.
Anyway, download speed .... 120 kbs upload speed 50 kps, that sucks !! Might as well go back to dial-up
I called comcast and they also checked my signal and found it to be very weak. Technician is coming out to my house this week.
thanks for the help

[patio]

Excellent ! And Welcome to CH ! !

[pbrunet]

Finally closure on this !!
The freakin modem was the source of the problem, technician replaced it as well as the cable splitter for the TV/PC.
download speed is 8-9 Mbps !!
definitely a learning experience, thanks again for the help.