-SetFilter0error:OSVersion not set?

[harley58]

I installed a program with no problems (worked for a week or so) then started crashing constantly with message saying "a program caused the Studio Program to stop working windows will close and notify you of a solution".  I uninstalled the program and re-installed.  On re-installation, I recieved the Subject message but had the option to keep installing which I did.  Now I get constant DEP message's and the program freezes before it will actually start.  Any advice as too what this is all about and how to fix it?   Thanks

[Dias de verano]

Is this meant to be a guessing game? Perhaps you might do us the favour of telling us what the program is called, and what version? Also what version of Windows & what service pack level? Or do you think our time is not as precious as yours?

[harley58]

Thanks for taking the time to reply,  I had a reply earlier from someone who understood it was Studio program (thats the name)  anyway their post  was most helpful and problem solved.

[Dias de verano]

Just "Studio"? Not Pinnacle Studio?

[harley58]

Studio makes Studio5 Studio6 Studio 7 ect,   I had version 9.  Problem solved, only 10 and 11 are compatible with Vista.  I have taken note of you very friendly post, and will give more info if I have a problem so I do not waste anyones time.  Thanks again for your reply.  New to Computer Hope forum.    P.S  yes Pinnacle makes this program

[Dias de verano]

You should read this

http://www.computerhope.com/forum/index.php/topic,33323.0.html

[harley58]

I wouldnt know where to find alot of that info needed.  Guess I will not be asking for help again here *smiles*,  thanks for  your reply