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Author Topic: Dell laptop will not stay shut down  (Read 16376 times)

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shdw219

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    Dell laptop will not stay shut down
    « on: June 01, 2008, 09:07:49 AM »
    I have a Dell Inspiron 6000 with WinXP Media Center (2002) SP2 - 1.6g and 512 RAM.
    Using Avast anti-virus, ran a complete scan, no virus found.

    When I shut down this laptop, through windows or holding the power key 4 seconds, it powers down normally but it immediately restarts. The only thing that seems to have any effect is closing the cover. When I open the cover it restarts also.

    I tried going into the BIOS to see if there was some setting causing this but I can't get there. When the Dell splash screen appears I press F2 but I never get to the bios. Can't get to the diagnostic utility either (F10 or F12, I can't remember). It seems like no keystrokes are registering during startup. I have a cordless keyboard but I have unplugged it and used the internal; no luck.

    stevejohnson1958

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    Re: Dell laptop will not stay shut down
    « Reply #1 on: June 01, 2008, 09:19:25 AM »
    What are your Power Schemes set to under Control Panel/Power Options?

    shdw219

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      Re: Dell laptop will not stay shut down
      « Reply #2 on: June 01, 2008, 10:24:00 AM »
      Power scheme is portable/laptop with only a system standby after 1 hour on battery

      Broni


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      Re: Dell laptop will not stay shut down
      « Reply #3 on: June 01, 2008, 10:26:59 AM »
      Try to disable standby.

      stevejohnson1958

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      Re: Dell laptop will not stay shut down
      « Reply #4 on: June 01, 2008, 10:27:34 AM »
      Broni...ya beat me to it... ;D

      Broni


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      Re: Dell laptop will not stay shut down
      « Reply #5 on: June 01, 2008, 10:28:58 AM »
      I hate those sleepwalking thingies...

      patio

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      Re: Dell laptop will not stay shut down
      « Reply #6 on: June 01, 2008, 10:30:03 AM »
      Broni...ya beat me to it... ;D
      He's gettin pretty quick in his advanced stages of Life....

       ;D     :o
      " Anyone who goes to a psychiatrist should have his head examined. "

      Broni


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      Re: Dell laptop will not stay shut down
      « Reply #7 on: June 01, 2008, 10:31:30 AM »
      LOOOOOOOOOOOOL

      shdw219

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        Re: Dell laptop will not stay shut down
        « Reply #8 on: June 01, 2008, 10:35:32 AM »
        Set standby to never and disabled hibernate, no change yet.

        Broni


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        Re: Dell laptop will not stay shut down
        « Reply #9 on: June 01, 2008, 10:38:41 AM »
        Wake on LAN may be another possibility.
        I realize, for some reason, you can't access BIOS, so disconnect laptop from the net, and see, if same thing happens.

        shdw219

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          Re: Dell laptop will not stay shut down
          « Reply #10 on: June 01, 2008, 10:47:18 AM »
          Unplugged wireless router and shut down.
          Still re-starting spontaneously

          Broni


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          Re: Dell laptop will not stay shut down
          « Reply #11 on: June 01, 2008, 10:58:30 AM »
          On-board wireless, or plug-in card?
          If the latter, remove.

          shdw219

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            Re: Dell laptop will not stay shut down
            « Reply #12 on: June 01, 2008, 11:04:43 AM »
            On board so that's about all I can do, unplug the router.

            Broni


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            Re: Dell laptop will not stay shut down
            « Reply #13 on: June 01, 2008, 11:13:25 AM »
            If you boot to Safe Mode, will same thing happen?

            shdw219

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              Re: Dell laptop will not stay shut down
              « Reply #14 on: June 01, 2008, 11:16:31 AM »
              I was able to get to safe mode once but I couldn't think of anything to try there.