Will NOT Bootup!

[stevejohnson1958]

I must admit...I'm kicking myself in the *censored* for not even thinking of that...since my main concern...and his...was to repair the Windows installation on the C drive.

[stevejohnson1958]

I'll be back on tomorrow to see how this panned out...right now...I need to get some sleep.

L8R...

[Broni]

Let's wait what woodworks has to say...

[woodworks]

Broni:

Glad to see you make an appearance.  As you can see, Saviour has been doing what he can.  I think this has had him a bit stumped, but he is working on it. 

Good question about retrieving info and just re formating.  The problem that we had from the beginning was that Saviour was convinced that the only way to fix this was to wipe it clean and loose everything.  I am a real hard head.  I don't like to admit defeat if I don't have to.  By the way, I'm in here from my C drive.  It finally booted up on the C drive, but there are still some major problems.  I will need some help with that tomorrow.  I hope one of you guys are around (or maybe both). 

Saviour, you need to say your sorry for not wanting to fix this with me.  I told you it could be done. 
(I'm just giving you a hard time. It still isn't all the way fixed and I just want to rib you a bit).  I do appreciate your help and I look forward to getting more of it. 

But as you said a bit ago, I'm tired, it's almost 1am and I'm going to bed.  I hope to see you tomorrow when we can get a fresh start at this and maybe get it fixed all the way. 

Thank you again for  your help.  Talk with you tomorrow.

[Broni]

Whenever you post back, let us know how you were able to boot to C drive, and what are the current problems...

[stevejohnson1958]

woodworks...

At least we're partway there...

[Broni]

I thought, you went to bed....LOL

[stevejohnson1958]

Can't sleep...

[Broni]

Problems?....LOL

[woodworks]

Morning Guys

I finally laid down on the couch a little after 2.  I kept trying to do spy sweeps.

I can't seem to get anything to acknowladge virus's except superantivirus.

Broin:  As far as being able to tell you what I did to get back to C drive, I have no idea.  I didn't d/l anything on the E drive other then webroot and AVG.  I just kept trying to run them to find something. 

Webroot didn't find anything.  Super found a bunch and then a few and then the last time I ran it, it found four.  Now as far as running in save mode:

AVG found a whole bunch, but it gave me no option to do anything with them.  When I started AVG, it came up with an MS-DOS type window/screen (The black box style).  It did it's thing for awhile and then it just stopped.  I didn't really have a list of anything other then the files it went through.  In there, there were the virus's.  But at the end of the list, it didn't have any way to delete or quirentine them.  It had no options whatsoever. 

Superantivirus would not run at all in safe mode.  But it is good at finding the virus's in regular mode. 

In the beginning, I was doing as Saviour said about trying to repair.  I had been trying to do that from the start.  I had the CD in and was trying to boot up and it kept coming up wanting a password.  I never had one so I couldn't go that route.  Finally, it seemed to give me the option of installing and I had to take that.  It would not install at all.  It would go so far and then when it had to reboot, it would crash and start all over again.  I Kept going from the E drive and running anti virus and just kept it up and for some reason when I tried to boot up this last time, it actually finished the 'repair' install.  I know this is long, I really hope you guys learn from it.  I want you guys to be able to understand what I did (because I don't).

Ok. When it finally booted up, it came up with this error box and everytime I reboot it comes up with it: 
Error Loading C:WINDOWS\system32\jqwmwhxw.dll  Module could not be found.
Also currently it has come up with updates ready to install.  I installed them and it it came up with the update couldn't install, but it wants to restart and keeps asking to restart.  I'm going to go do that now.  Please be specific with your questions.  I did things over so many times and so many things, it's hard to remember what I did to make this boot up.  Back in a few (hopefully).

[woodworks]

Continued:
I've just rebooted from the automatic update.  It didn't work.  It came up and tried to update again after I rebooted. The first time it updated it came up with Microsoft windows installer 3.1 could not be installed.  But it wanted to reboot anyway.  After rebooting, it came up with updates ready to install and it said the same thing, but didn't ask to reboot.  It's still sitting down on the taskbar waiting to be installed.

I don't know when you guys come in, but I have to leave at 8:30 and will be gone for about an hour or so.  That's EST.  I live in OH.

Ok, so I guess I will have some questions from you and I hope i can answer them.  I have some for you, one of which is, how do I get it to find the jqwmwhxw.dll?  Next is how do I get it to do the update?  Next is how do I get it to do a really good sweep?  I have not been able to uninstall malwarebytes and reinstall it.  And it won't run.  When I installed windows on the E drive, I went in and cut/pasted everything else that was in there and moved it to another drive.  I want just the os on that drive.  One of the things was malwarebytes.  So it is possible it got messed up. What I usually do is d/l to the E or F drive and then install from there to the C drive. I try not to run things as I d/l them. I try to save them and then run them.  That way the root is always off the C drive in case something like this happens.  So you guys can tell me what you would like me to do(no, I don't mean that, I already know how to do that).

Saviour, I hope you got more sleep then I did.  I feel terrible this morning.
Broni, feel free to jump in any time.  I think Saviour will appreciate it, and I know I do.  You impressed me when you helped me before.  So I figure if I have both of you helping I can't go wrong.

[woodworks]

Update before I go shower;
I just tried to reinstall malwarebytes and it comes up with a code 5 that it can't install.  I went to add/remove programs and uninstalled it, but it still is running on my computer.  I did get it to do a quick scan and it came up with 4 infections and it deleted them.  If it's not in add/remove, how is it still running?? I can't find it on my E drive or the original C drive. 

BTW Saviour:  Thanks for telling me I can't get this fixed.  I don't take kindly to someone telling me I can't do something.  I knew there was a way, I just didn't know how to do it.  The only thing I can say is that I'm glad I could prove you wrong.  Now I'm looking forward to you helping me finish it.
So ask what you will and I will try my best to answer.  I may forget some steps, but hopefully I will be able to give you enough info that you can figure it out. 
Thanks again.  Also to you Broni.  As I told you before, I'm glad you guys are here.

[woodworks]

Hey guys.  I hope you don't feel overwhelmed, but I'm just trying to do what I can to fix this whole mess.  I just want to update you as I go and maybe that will help you in the future with something else or someone.

I don't know if this will do you any good or not, but I did do a hijack this log for you.  And just in case I haven't said thank you, I'll say it again.  I know this is a whole lot to read through and it takes time and gets boring, but thanks for sticking with me (instead of sticking it to me).

[recovering space - attachment deleted by admin]

[stevejohnson1958]

If you're able to boot into the C drive...and you have the opportunity to back anything up that may be important to you...I'd do it now...while you still can.

I'm going to leave you in the hands of Broni, one of CH's Malware Specialists...and he can complete the job for you.

BTW...I don't think you have proved me wrong...and I don't think there is really any reason for me to apologize.

You're not out of the woods yet...

Again...I leave you in the more than capable hands of Broni...he has helped you before...and I'm sure he'll help you again.

Good luck...

-Steve

[woodworks]

Well while I'm dissapointed, I'm not at all surprised.  I didn't really think for a minute you would actually admitt that you may have jumped to the wrong conclusion so early on.  I don't doubt for a minute that most everyone in here that is 'on staff' so to speak would agree with me either.  You folks like to stick together and everyone else is wrong, not you. 
But that's ok, I have a few years on you and know from experience that the people who possess this kind of technical knowledge think they are so much smarter then most people. 

It would have just been nice to see that you were willing to admitt that you jumped to the wrong conclusion a little too soon.  If you go back and read, you will find a post where I specificly asked if this could be done and you didn't want any part of it. 

The other bad thing about posting is that the tone of voice isn't able to be heard and there are those of your calibur that will think I'm coming down on you.  I'm not, I'm just saying, you really need to be more willing to go the extra ways to see if something can be done.  Just because you might now think it can be, doesn't mean it shouldn't be tried.  Maybe if someone else comes in and says they have the same or similar problem, you might remember this and help them actually do what I asked you to help me with. 

Don't think for a minute I have any ill feelings toward you. And don't think for a minute I think I know more then you do, I don't.  Not in this lifetime.  But I did know something you didn't know.  I knew that there was at least a 100% chance that there might be a different way of doing it and was willing to go that extra length to try and get it done.  That is what I wanted and needed from you.  What you did was force me to not only show you it could be done, but also that you should at least try it.  That's all, just try it.
Remember, you have nothing to loose.  It's was already damaged. I couldn't loose any more then what I already had.  But I had everything to gain.  And you would have gained a lot more knowledge along the way. 

And just so you know, if I have any more problems, I'll still come back to you.  I just hope you will take this as a learning experience and not dismiss it as some old guy rambling on.

Take Care untill the next time.
Broni: I hope you can and/or will help me with the finishing touches.  As Saviour said, I'm not totally out of the woods yet.