Author Topic: Loosing connection. (Read 10017 times)

Ivy · « **on:** June 09, 2008, 04:12:04 AM »

Hi ,
For a couple of days my internet connection has been pathetic! I turn on my comp and my internet gets connected for a second and then connectivity is lost again,It says 'unable to reach gateway' or unable to reach server etc, but when I click repair button under 'support' option it connects for a second, I know I have to call my ISP home to repair this but I want to know if there is a way to do it myself.
Any help would be greatly appreciated.
Thankyou.

Ivy · « **Reply #1 on:** June 09, 2008, 04:23:12 AM »

Here is the 'support' button I mentioned.

Ivy · « **Reply #2 on:** June 09, 2008, 06:32:40 AM »

Anyone knows anything about this???

TheEmperor · « **Reply #3 on:** June 09, 2008, 06:48:20 AM »

Could you paste the results of an IPCONFIG /ALL into the thread so I can get some more info?
Go to Start, Run, CMD, then type IPCONFIG /ALL.

Thanks

Ivy · « **Reply #4 on:** June 09, 2008, 08:32:08 AM »

What is IPCONFIG /ALL?

I'm sorry but I don't wanna paste any personal info $:-\$

Carbon Dudeoxide · « **Reply #5 on:** June 09, 2008, 09:00:39 AM »

It pretty shows detailed information about your internet connection.
I honestly don't know why it would be important here but, who knows.

I would try restarting your router and modem. (Unplug them for about 30 secodns)

So Queen.....remember downloading/installing anything before it happened?

Ivy · « **Reply #6 on:** June 09, 2008, 09:17:46 AM »

Quote from: Carbon Dudeoxide on June 09, 2008, 09:00:39 AM

It pretty shows detailed information about your internet connection.
I honestly don't know why it would be important here but, who knows.

Thankyou so much for letting me know of this Brian.

Quote from: Carbon Dudeoxide on June 09, 2008, 09:00:39 AM

I would try restarting your router and modem. (Unplug them for about 30 secodns)

I don't use a router.

Quote from: Carbon Dudeoxide on June 09, 2008, 09:00:39 AM

So Queen.....remember downloading/installing anything before it happened?

Haven't downloaded much lately but yeah my virtual memory n stuff are low, its working for now atleast!!

You knwo what exactly was I looking for, every time I get this gateway problem , those guys from ISP come and do something In command prompt or something and it begins to work, I wanna know if anyone knows anything about that $:-\$

Carbon Dudeoxide · « **Reply #7 on:** June 09, 2008, 09:20:05 AM »

Command Prompt eh?

Perhaps:

Code: [Select]

ipconfig /release
ipconfig /renew

But I would think that does the same thing as Repair. I'm not sure.

Ivy · « **Reply #8 on:** June 09, 2008, 09:46:35 AM »

Probably!!
Next time this happens I'll use these commands too.

Carbon Dudeoxide · « **Reply #9 on:** June 09, 2008, 09:48:02 AM »

Good Luck.

Broni · « **Reply #10 on:** June 09, 2008, 09:57:21 PM »

Ivy...
IPCONFIG /ALL is basic troubleshooting tool, and there is nothing private info there.

Ivy · « **Reply #11 on:** June 10, 2008, 01:38:15 AM »

I didn't know that Broni so I just asked!! $:-\$

Carbon Dudeoxide · « **Reply #12 on:** June 10, 2008, 02:10:26 AM »

Your internet appears to be fine now.

Ivy · « **Reply #13 on:** June 13, 2008, 04:49:19 AM »

I tried all those commands, and all it says is path not found, I have to click on repair a hundred times before I can post.

Carbon Dudeoxide · « **Reply #14 on:** June 13, 2008, 04:54:18 AM »

ipconfig not found?

Ivy · « **Reply #15 on:** June 13, 2008, 04:59:05 AM »

Was I not supposed to do it in command prompt?

Carbon Dudeoxide · « **Reply #16 on:** June 13, 2008, 05:01:13 AM »

Yeah.

I get something similar to your problem like every month or so. All I do is turn off the computers and unplug the router and modem, wait about a minute and then hook them all back up.

Ivy · « **Reply #17 on:** June 13, 2008, 05:02:10 AM »

I have disabled and then enabled, turned on and off the comp a million times.

Carbon Dudeoxide · « **Reply #18 on:** June 13, 2008, 05:34:43 AM »

Hmmmmm...well I'm at a loss.

Quote from: Ivy on June 09, 2008, 09:17:46 AM

You knwo what exactly was I looking for, every time I get this gateway problem , those guys from ISP come and do something In command prompt or something and it begins to work, I wanna know if anyone knows anything about that $:-\$

Ask them

Ivy · « **Reply #19 on:** June 13, 2008, 06:01:43 AM »

I would but they say they can come and fix it themselves but then I don't want to call them so many times to my place, and I hate to let anyone touch my comp and when they do things to it that I don't understand I don't feel good.

dahlarbear · « **Reply #20 on:** June 13, 2008, 01:12:30 PM »

If you're not using a home router, then your computer probably has a "public" internet address (IP address) assigned to it. A public internet address can be accessed from anywhere in the world. I believe the Computer Host forum asks (suggests?) that you not post your public IP address to minimize unsolicited probes and attacks against your home network (basically against you personally).

If you're using a home router, it gets the public IP address assigned to its internet interface and either it or you assign private IP addresses to the computers on your home network (which connect to the Local Area Network (LAN) interface of the router).

If you post the output from "ipconfig /all", you should edit out any "public" IP address. The private IP address is less of a concern because the attacker would need to know the "public" IP address to reach you. If someone has internet connection issues, it's not unreasonable to ask for the output of "ipconfig /all"; but then again I operate from behind a home router.

That being said, many members of this forum also choose not to display their age, location, or gender.

References:
Home Network Introduction
IP Logical Network Design

Ivy · « **Reply #21 on:** June 13, 2008, 11:57:33 PM »

Thankyou dahlarbear , that was really informative , I'll read the links provided and see what I can understand.

bhujang · « **Reply #22 on:** June 14, 2008, 10:40:28 PM »

download winsock fix utility and run

Ivy · « **Reply #23 on:** June 15, 2008, 09:28:54 PM »

What exactly is winsock fix?

Aegis · « **Reply #24 on:** June 15, 2008, 09:38:51 PM »

There's a program out there which is described as a last resort for connection problems caused by file / registry corruption. We need to see what's on the Microsoft site.

If it was my own computer, I might take a flyer on it, and take chance on the fix. I will not at this point recommend it to you.

Broni · « **Reply #25 on:** June 15, 2008, 09:41:02 PM »

Winsock fix won't break anything. If Windows configuration is correct it'll do just nothing.

Aegis · « **Reply #26 on:** June 15, 2008, 09:44:23 PM »

HERE is a Microsoft page on the topic -- it's ugly.

I was just being (overly) cautious, based on some descriptions I read that said the down loadable product was good, but not actively supported.

Broni · « **Reply #27 on:** June 15, 2008, 09:47:26 PM »

I rather avoid M$ pages, if I can.....http://www.snapfiles.com/get/winsockxpfix.html

Aegis · « **Reply #28 on:** June 15, 2008, 09:49:38 PM »

Good -- Snapfiles is where I was looking, too. I just wasn't confident enough to "say" Run it! and then have someone come back and say, "It's worse now."

Carbon Dudeoxide · « **Reply #29 on:** June 15, 2008, 09:50:52 PM »

I didn't realise so many people knew Snapfiles

Broni · « **Reply #30 on:** June 15, 2008, 09:51:53 PM »

Aegis, that's perfectly fine approach.

Aegis · « **Reply #31 on:** June 15, 2008, 09:55:06 PM »

Most of the time when people ask for help, I kick over to an empty browser window and execute a search. In this case, Snapfiles was the first response!

Ivy · « **Reply #32 on:** June 16, 2008, 01:22:31 AM »

So what do you guys conclude , what should I download?

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Author Topic: Loosing connection. (Read 10017 times)

Ivy

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TheEmperor

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Carbon Dudeoxide

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Broni

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Carbon Dudeoxide

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Carbon Dudeoxide

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Carbon Dudeoxide

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Carbon Dudeoxide

Ivy

dahlarbear

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bhujang

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Aegis

Broni

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Ivy