laptop sees router but won't load websites

[idawanna]

Hi,
 I am having trouble connecting to a particular wireless network with my pc laptop.  I can see the router and have very good signal strength, and while the laptop says it is connected, when I try to load any webpages I get a time out error that says the website cannot be found.  I followed some instructions I found for using the terminal prompt to get a new IP address, but that didn't help (assuming I did it right.)  With the terminal prompt, I was able to ping google.com and had a response right back.

I am able to use this laptop elsewhere to connect to wireless networks all the time--this is the first trouble I've had.  And other people can connect to this network that I am having trouble with. Could this be a firewall problem?  What specifically should I check on my firewall (MacAffee)?

I am using a Dell 5150 laptop with XP SP2, and have tried IE 6 and Firefox.  It is a Linksys router. (sudden thought:  I connect at home to another router named "linksys"...could this be the problem?)  I brought my mac laptop (OSX 10.4) in to see if it could connect to the problem network, but got the same thing: strong signal, immediate connection, good ping, but no websites.

Any ideas?

[hmar]

Is this a public router? I have seen similar issues when mac filtering is enabled, allowing a connection, but not doing anything with it. This may be as simple as verifying permission with the owner of the router.

[idawanna]

I tried the following TCP/IP repair commands, but still no websites loading.  Ipconfig/all output follows.

Steps tried:
1. Reset WINSOCK entries to installation defaults: *netsh winsock reset catalog*

2. Reset TCP/IP stack to installation defaults. *netsh int ip reset reset.log*

3. Reboot the machine.



Below  is the info from config/all (after the above steps):

 

Windows IP Configuration



        Host Name . . . . . . . . . . . . : 5150-192

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : bp.com



Ethernet adapter Local Area Connection:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

        Physical Address. . . . . . . . . : 00-0F-1F-12-D7-EF



Ethernet adapter linksys at kims:



        Connection-specific DNS Suffix  . : bp.com

        Description . . . . . . . . . . . : Linksys Wireless-B USB Network Adapter v4.0

        Physical Address. . . . . . . . . : 00-12-17-A4-57-73

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.103

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 149.177.132.210

                                            149.177.132.211

                                            149.177.196.209

        Lease Obtained. . . . . . . . . . : Sunday, June 22, 2008 7:32:50 PM

        Lease Expires . . . . . . . . . . : Monday, June 23, 2008 7:32:50 PM



Tunnel adapter Automatic Tunneling Pseudo-Interface:



        Connection-specific DNS Suffix  . : bp.com

        Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

        Physical Address. . . . . . . . . : C0-A8-01-67

        Dhcp Enabled. . . . . . . . . . . : No

        IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.103%2

        Default Gateway . . . . . . . . . :

        DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

                                            fec0:0:0:ffff::2%1

                                            fec0:0:0:ffff::3%1

        NetBIOS over Tcpip. . . . . . . . : Disabled

[samcarney]

your connection to the router is fine.
BUT
it seems like the router may not have a connection to the internet.  Try rebooting the router, or telling someone else who owns it to reboot (your neighbor?  )