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Author Topic: Laptop Freezing Up With REDline across the top of the screen  (Read 3639 times)

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xcandow

    Topic Starter


    Greenhorn

    Thank you in advance for your help on this topic. I have an HP 7000ZD laptop. Recently my laptop froze on me and had a RED line across the top of the screen. My computer felt hot so I thought it was overheating. I took a home fan and had it blasting air into the fans of the computer and it seem to work fine. However if I took the home Fan off the computer the laptop would freeze on me and with a RED line across the top of the screen. I took the laptop into an authorized HP Repair shop and the said I needed a new fan assembly on the laptop. I put the new fan in and the same problem still happen. But if I placed the home fan onto the computer it worked fine. So next HP told me I needed to replace my processor. I received the processor today and yet again same problem laptop would freeze on me and with a RED line across the top of the screen. I have reinstalled windows; I have ran the disk repair. And still the same problem. Can my Hard Disk being going bad? It seems like the last thing I haven’t replaced. Why can I have a Home fan blowing on the laptop and it works and if I don’t have a fan blowing into the laptop it freezes? Thank you again for anyone’s help on this. It’s mind blowing to me.

    Carbon Dudeoxide

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    Re: Laptop Freezing Up With REDline across the top of the screen
    « Reply #1 on: July 01, 2008, 07:17:20 PM »
    It is most likely your Laptop is overheating. Has this problem always happened or is it recent?

    I would try to get the money back for the new processor as it didn't fix your problem.

    xcandow

      Topic Starter


      Greenhorn

      Re: Laptop Freezing Up With REDline across the top of the screen
      « Reply #2 on: July 01, 2008, 07:19:20 PM »
      It started a week ago. The fans where dirty before I replaced them a week ago. Can it be the hard drive overheating making the computer freeze? Thank you

      Carbon Dudeoxide

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      Re: Laptop Freezing Up With REDline across the top of the screen
      « Reply #3 on: July 01, 2008, 07:24:11 PM »
      It wouldn't necessarily be the Hard Drive. The computer should have an automatic shutdown sequence that will forcefully shut down the computer when overheating.

      I suggest downloading Speed Fan and tell us what the temperatures are.

      xcandow

        Topic Starter


        Greenhorn

        Re: Laptop Freezing Up With REDline across the top of the screen
        « Reply #4 on: July 01, 2008, 07:41:37 PM »
        Win9x:NO  64Bit:NO  GiveIO:YES  SpeedFan:YES
        I/O properly initialized
        Linked ISA BUS at $0290
        Linked Intel 82801EB ICH5 SMBUS at $1100
        Found nVidia NVIDIA GeForce 5600 FX Go
        Linked nVidiaI2C0 SMBUS at $3D403E3F
        Linked nVidiaI2C1 SMBUS at $3D403637
        Linked nVidiaI2C2 SMBUS at $3D405051
        Scanning ISA BUS at $0290...
        SuperIO Chip=PC8739x
        Scanning Intel SMBus at $1100...
        SMART Enabled for drive 0
        Found HITACHI_DK23FB-60 (60.0GB)
        Found ACPI temperature (32.0C)
        End of detection




        Thank you for helping me!

        xcandow

          Topic Starter


          Greenhorn

          Re: Laptop Freezing Up With REDline across the top of the screen
          « Reply #5 on: July 01, 2008, 07:45:26 PM »
          As soon as I got done posting that my computer shut off with a blue screen. I didn't have the home fan blowing on it so the speed fan would get the correct readings. As soon as I put the Home fan back on it it works fine again its crazy.

          Carbon Dudeoxide

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          Re: Laptop Freezing Up With REDline across the top of the screen
          « Reply #6 on: July 01, 2008, 07:55:04 PM »
          Actually I meant these results:

          xcandow

            Topic Starter


            Greenhorn

            Re: Laptop Freezing Up With REDline across the top of the screen
            « Reply #7 on: July 01, 2008, 08:09:31 PM »
            When I had my home fan on the laptop it read like this
            HDO: (With a down Arrow) 34C
            Temp 1: (With a down Arrow) 30C

            When I turned off the home fan it read like this
            HDO: (With a check mark) 35C
            Temp 1: (With a down Arrow) 30C

            3 Minutes after I had turned off the home fan it read like this
            HDO: (With a check mark) 36C
            Temp 1: (With a down Arrow) 33C

            And Then it shut down and rebooted

            Thanks

            Carbon Dudeoxide

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            Re: Laptop Freezing Up With REDline across the top of the screen
            « Reply #8 on: July 01, 2008, 08:37:50 PM »
            36*C is pretty low for the computer to respond to the heat but it seems that way...

            Can you try a System Restore to a date before this problem?

            xcandow

              Topic Starter


              Greenhorn

              Re: Laptop Freezing Up With REDline across the top of the screen
              « Reply #9 on: July 01, 2008, 08:40:31 PM »
              I did restore the computer before an earlier date. That did not work So I reformatted the computer from scratch and that did not work...

              Carbon Dudeoxide

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              Re: Laptop Freezing Up With REDline across the top of the screen
              « Reply #10 on: July 01, 2008, 08:43:39 PM »
              Hmmm....do you think it's possible there is a problem with the monitor, not the computer itself?

              If you have another monitor laying around, try plugging it in the VGA port and see if the computer freezes.

              xcandow

                Topic Starter


                Greenhorn

                Re: Laptop Freezing Up With REDline across the top of the screen
                « Reply #11 on: July 01, 2008, 08:53:03 PM »
                I can try that at work tomorrow if I boot up with another monitor will my laptop screen be on at the same time? If this works with another monitor can my laptop monitor be fixed? Thank you

                Carbon Dudeoxide

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                Re: Laptop Freezing Up With REDline across the top of the screen
                « Reply #12 on: July 01, 2008, 09:24:44 PM »
                If it's a simple Driver problem, you just have to reinstall the drivers.
                If it's a problem with the monitor itself.....  :o :o