Word error message:insufficient memory

[Broni]

Your best option may be clean reinstall...

[denisaf]

Broni
        I have the CD copy of Windows 98SE provided with the PC. I presume you are saying I should use this. Will this CD give instructions, like uninstalling Windows. Does this have to be done in DOS mode?

[BC_Programmer]

So then this is Windows 98 your working with now? Or is that just the only CD you have?

[denisaf]

The CD is the Windows 98SE that was installed in this PC when I got it years ago. This is the Windows that I have been using since then.

[Broni]

Pretty good manual from Micro$oft here: http://support.microsoft.com/kb/221829
Print it out before you start.

[denisaf]

I have looked at the manual. There are some questions that I cannot answer and I cannot go to the hardware supplier. It is years since I did things like partition the hard disk. There is the risk that I would delete the data on the hard disk so I would need to do a disk backup before I started. The learning process, the time and the risk hardly seem worthwhile in view of the fact that I was able to use the current set up for years for emails and writing (with Word) without problems. I would like to get around the problem of linking Excel to Word.

[Broni]

I would need to do a disk backup before I started

You definitely do. All data will be lost.

[denisaf]

Windows Backup is not installed on this PC and it is not in Windows Setup of Add/Remove Programs. I do have Nero 7 which has Disk Backup which I have used but the restore did not work. Nero sent me a disk to make it work but I have not tried it. Excel just closed down with an error message even though Word was not loaded.

[Broni]

Do manual backup. Save your important data on CDs.

[denisaf]

Broni
        Thank you for your advice. It appears that the people who copied all the C: files from my old PC (including Windows) onto the C: disk of this PC caused a conflict between the two Windows, so causing problems with the one wwhen using Word and Excel together being the worst. I gather the only way to get over this is to reinstall Windows after backing up all the folders and files I want. I gather it will also entail reinstalling the various drivers. I will have to use Nero for the backing up to CDs because backing up to floppies is not really a practical proposition. I had hoped to avoid such a major task ny learning hope to find and fix the corrupted file.

[Broni]

Unfortunately, I'm not aware of any free program for backing up drivers, which works with Win 98, but some of them should be reinstalled with fresh Windows installation, and you can get rest of them from your computer maker web site.
If any problem, post back.