Author Topic: Can't access the internet (Read 2623 times)

heinz57 · « **on:** July 12, 2008, 11:37:38 AM »

My desktop running XP Home won't access internet even though when I plug in my laptop to the line it accesses just fine.
Where could I start trouble shooting please. All Our computers are hard wired ; no WiFi. I have tried both IE and Firefox neither works. They both work just fine with my laptop connected.

Thanks in advance

Heinz

Also it was working just fine a couple of days ago.......

heinz57 · « **Reply #1 on:** July 12, 2008, 12:26:50 PM »

[/color]][/font] Found the ANSWER!!!!!!!!

MS Security Update KB 951748 conflicts with ZONEALARM; removal of this update as suggested by Zonealarm resolved the problem....

Thanks Heinz 57

Broni · « **Reply #2 on:** July 12, 2008, 01:34:41 PM »

Thanks for posting back

evilfantasy · « **Reply #3 on:** July 12, 2008, 01:40:00 PM »

For anyone else reading this who uses Zone Alarm.

Workaround to Sudden Loss of Internet Access Problem

Computer Hope Forum

News:

Author Topic: Can't access the internet (Read 2623 times)

heinz57

Can't access the internet

heinz57

Re: Can't access the internet

Broni

Re: Can't access the internet

evilfantasy

Re: Can't access the internet