Please help

[mustangguy]

I wanted to know whats the best way to stop a hacker.  Right now I use my isp package and that has a antivirus and other items  also I use norton antivirus.  About 2 weeks ago I went to a website to look up some info and it had a virus or something on it and nothing I had picked it up.  I think it was a iframe issue. Someone told me to switch to firefox.  Is there something out there that can help also I keep everything updated.

[Carbon Dudeoxide]

I think you should look here to make sure your computer doesn't have any Viruses like Trojans that are giving hackers a way into your computer.
http://www.computerhope.com/forum/index.php/topic,46313.0.html

[JXY]

also, it sounds like you're using two antiviruses simultaneously? correct me if i'm wrong, but is that not recommended?

what antivirus does your isp package provide?

[dahlarbear]

About 2 weeks ago I went to a website to look up some info and it had a virus or something on it and nothing I had picked it up.  I think it was a iframe issue.

If "nothing I had picked it up", why do you think "it had a virus or something on it"?

[JXY]

perhaps he / she's experiencing virus symptoms? spyware maybe too?

[Broni]

@JXY....check Carbon's reply.

[Carbon Dudeoxide]

You've been gone too long, Jason. 

[mustangguy]

im with earthlink and i use their software that has a antivirus and i use norton antivirus from earthlink also.  Igot a virus or something thru a web site but nothing picked it up or alerted me because 2 of my game accounts got hacked into and taken and right now my computer is being formated and reloaded windows xp.  I just wanted to know which software to run that when i surf on the internet game sites that i wont pick up a virus keylogger or what ever they put on it.  The game was FFXI online and the site I think I got it from was either Killing Ifrit or FFXIAH.

[JXY]

well, think you should start off with the suggested procedure posted by Carbon