I think this is a windows problem but I am not sure. Out of the blue my computer will not recognize my CD/DVD ROM. In the device manager the drive is listed (HL-DT-ST-DVD+RW GWA4164B) and it has the yellow circle with the explanation mark. I cannot re-install the drivers from the DELL CD because the drive doesn't work. In addition, when I go to my computer, the drive is no longer listed.
I went out and bought a new DVD/CD today and installed it. Same thing, it showed up in the device manager but it will not work. The power to the drive is fine, I can open and close it. It just wont recognize anything.
Any clues? I'm totally stumped.