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Author Topic: Can only get on internet part of the day.  (Read 7706 times)

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The Ensona

    Topic Starter


    Rookie
    Re: Can only get on internet part of the day.
    « Reply #15 on: July 21, 2008, 02:37:36 PM »
    oh and I work for Magtel and its a family owned company but i'm not related to them and we are located in Booneville, Arkansas

    drmsucks



      Specialist

      Re: Can only get on internet part of the day.
      « Reply #16 on: July 21, 2008, 02:40:58 PM »
      Because if it's the later, she should examine the Vista Parental Control settings.

      How about this - did you check?
      If you don't have time to do it right
                      ...when will you have time to do it over?

      The Ensona

        Topic Starter


        Rookie
        Re: Can only get on internet part of the day.
        « Reply #17 on: July 21, 2008, 02:53:08 PM »
        Yes we have checked that

        squall_01



          Prodigy

          Thanked: 80
          Re: Can only get on internet part of the day.
          « Reply #18 on: July 21, 2008, 03:19:02 PM »
          Did she run the scans herself?  At this point a small percent is still pointing to it.
          Windows 7 RC Tester.  Working on it.  Your monitor says etchasketch on the side!

          If I fall who is there to pick me up now.  I stand alone but I stand as the gaurdian for whom I wish to protect.  The sound of my blade utters my name as you fall.  For I shall not move.  For those that forsake the very people are wosres

          The Ensona

            Topic Starter


            Rookie
            Re: Can only get on internet part of the day.
            « Reply #19 on: July 21, 2008, 03:23:51 PM »
            She didnt' run the scans herself. She was on the phone with Compac and they had her run the scans but she didn't know what all scans they had her do...i'm thinking of just asking her to bring her computer in and i'll check it out and see if I can't anything on it that you couldn't pin point over the phone.

            drmsucks



              Specialist

              Re: Can only get on internet part of the day.
              « Reply #20 on: July 21, 2008, 03:26:49 PM »
              oh and I work for Magtel and its a family owned company but i'm not related to them and we are located in Booneville, Arkansas

              Sent them an email.
              If you don't have time to do it right
                              ...when will you have time to do it over?

              The Ensona

                Topic Starter


                Rookie
                Re: Can only get on internet part of the day.
                « Reply #21 on: July 21, 2008, 03:38:43 PM »
                Ok hope ya didn't say anything bad. Heh

                squall_01



                  Prodigy

                  Thanked: 80
                  Re: Can only get on internet part of the day.
                  « Reply #22 on: July 21, 2008, 03:42:07 PM »
                  Its better if its done that way, cause your trying to help her but when the person dont understand cause they dont care it causes problems.  Hopefully everything will work out.
                  Windows 7 RC Tester.  Working on it.  Your monitor says etchasketch on the side!

                  If I fall who is there to pick me up now.  I stand alone but I stand as the gaurdian for whom I wish to protect.  The sound of my blade utters my name as you fall.  For I shall not move.  For those that forsake the very people are wosres

                  The Ensona

                    Topic Starter


                    Rookie
                    Re: Can only get on internet part of the day.
                    « Reply #23 on: July 21, 2008, 04:04:19 PM »
                    Thanks i'll keep trying to figure it out.

                    The Ensona

                      Topic Starter


                      Rookie
                      Re: Can only get on internet part of the day.
                      « Reply #24 on: July 22, 2008, 04:40:18 PM »
                      Ok we got the problem fixed...she is now able to get on the internet all parts of the day and so far everything works fine. What we had done is on friday, our network admin went to one of the towers that she is getting her wireless signal from and updated with software...well her radio on the side of her house thats connected to her antenna didn't take the update so I had a guy go out this morning and change her radio out and I checked to make sure it was up and it was so her new radio did take the update. I'm not sure when she got home but right at 5 when I was getting off work I decided to look and see if I could see her user name up and it was so I called her and asked her if it was working and it is. I then asked her if she had encountered any disconnection issues or anything and she hadn't but the only problem she noticed she was having is on projectplaylist when it would play a song it would stop and go but I have that covered and will fix it tomorrow morning. I would like to thank everyone for their posts and time taken trying to help me figure this out.

                      drmsucks



                        Specialist

                        Re: Can only get on internet part of the day.
                        « Reply #25 on: July 22, 2008, 04:51:49 PM »
                        Thanks for the conclusion and Good Job!
                        If you don't have time to do it right
                                        ...when will you have time to do it over?

                        squall_01



                          Prodigy

                          Thanked: 80
                          Re: Can only get on internet part of the day.
                          « Reply #26 on: July 22, 2008, 05:58:01 PM »
                          Thats good to hear.  Not an easy fix with out having to go there.  If you know what I mean.
                          Windows 7 RC Tester.  Working on it.  Your monitor says etchasketch on the side!

                          If I fall who is there to pick me up now.  I stand alone but I stand as the gaurdian for whom I wish to protect.  The sound of my blade utters my name as you fall.  For I shall not move.  For those that forsake the very people are wosres

                          The Ensona

                            Topic Starter


                            Rookie
                            Re: Can only get on internet part of the day.
                            « Reply #27 on: July 22, 2008, 06:30:25 PM »
                            Yea I know what you mean and thanks again for everyones advice!

                            squall_01



                              Prodigy

                              Thanked: 80
                              Re: Can only get on internet part of the day.
                              « Reply #28 on: July 22, 2008, 07:29:29 PM »
                              Thats good, no hard feelings
                              Windows 7 RC Tester.  Working on it.  Your monitor says etchasketch on the side!

                              If I fall who is there to pick me up now.  I stand alone but I stand as the gaurdian for whom I wish to protect.  The sound of my blade utters my name as you fall.  For I shall not move.  For those that forsake the very people are wosres