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Author Topic: Computer Doctor Needed!!  (Read 27910 times)

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Katman_09

    Topic Starter


    Beginner

    Re: Computer Doctor Needed!!
    « Reply #45 on: August 03, 2008, 09:10:32 AM »
    Ok, here is the log.   FYI, there is a folder in C:\ drive called Qoobox and it has it's own Windows and System32 folder.  Also, a text file that is labeled "catchme"

    googletoolbarnotifier.exe;c:\program files\google\googletoolbarnotifier;Trojan.DownLoad.3144;Deleted.;
    psexesvc.exe;c:\windows;Program.PsExec.170;Incurable.Deleted.;
    psexec.cfexe;C:\ComboFix;Program.PsExec.171;;
    ComboFix.exe\327882R2FWJFW\psexec.cfexe;C:\Documents and Settings\Frank\Desktop\ComboFix.exe;Program.PsExec.171;;
    ComboFix.exe;C:\Documents and Settings\Frank\Desktop;Archive contains infected objects;Moved.;
    ISUSPM.exe -startup;C:\Program Files\Common Files\InstallShield\UpdateService;Trojan.DownLoad.3144;Deleted.;
    Zip_Password_Recovery_Master_6.2.0.0_[Key].exe;C:\Program Files\eMule0.48a\Incoming\Zip_Password_Recovery_Master_6.2.0.0_[Key];Trojan.DownLoad.3144;Deleted.;
    hldrrr.exe.vir;C:\QooBox\Quarantine\C\WINDOWS\system32\drivers;Trojan.DownLoad.3144;Deleted.;
    mdelk.exe.vir;C:\QooBox\Quarantine\C\WINDOWS\system32\drivers;Trojan.DownLoad.3144;Deleted.;
    A0002961.exe;C:\System Volume Information\_restore{1B1F2EBA-1FB4-43F0-A050-FB1448845FFF}\RP1;Trojan.DownLoad.3144;Deleted.;
    A0002962.EXE;C:\System Volume Information\_restore{1B1F2EBA-1FB4-43F0-A050-FB1448845FFF}\RP1;Program.PsExec.170;;
    A0002963.exe\327882R2FWJFW\psexec.cfexe;C:\System Volume Information\_restore{1B1F2EBA-1FB4-43F0-A050-FB1448845FFF}\RP1\A0002963.exe;Program.PsExec.171;;
    A0002963.exe;C:\System Volume Information\_restore{1B1F2EBA-1FB4-43F0-A050-FB1448845FFF}\RP1;Archive contains infected objects;Moved.;
    A0002964.exe;C:\System Volume Information\_restore{1B1F2EBA-1FB4-43F0-A050-FB1448845FFF}\RP1;Trojan.DownLoad.3144;Deleted.;

    evilfantasy

    • Malware Removal Specialist
    • Moderator


    • Genius
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    • Thanked: 493
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    • OS: Windows 11
    Re: Computer Doctor Needed!!
    « Reply #46 on: August 03, 2008, 01:18:40 PM »
    QooBox and catchme are ComboFix files. They can be deleted.

    No change on the connection?

    I want to run SDFix, it does some other cleanup steps that I think may be a help.

    Download SDFix by AndyManchesta and save it to your desktop.

    When using this tool, you must use the Administrator's account or an account with Administrative rights

    • Double click SDFix.exe and it will extract the files to %systemdrive%
    • (this is the drive that contains the Windows Directory, typically C:\SDFix).
    • DO NOT use it just yet.
    Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

    Open the SDFix folder and double click RunThis.bat to start the script.
    • Type Y to begin the cleanup process.
    • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
    • Copy and paste the contents of the results file Report.txt in your next reply along with a new HijackThis log.

    Katman_09

      Topic Starter


      Beginner

      Re: Computer Doctor Needed!!
      « Reply #47 on: August 03, 2008, 02:24:02 PM »
      Ok, here is my "Report.txt" log   As for the connection issue, since i installed Firefox, whenever i click on IE, Firefox comes up and works just fine.  I tried to find in the settings to see if i can change it back to IE to test it but couldn't find it. 

      SDFix: Version 1.212
      Run by Administrator on Sun 08/03/2008 at 04:05

      Microsoft Windows XP [Version 5.1.2600]
      Running From: C:\SDFix

      Checking Services :


      Restoring Default Security Values
      Restoring Default Hosts File

      Rebooting


      Checking Files :

      Trojan Files Found:

      C:\14A9.TMP - Deleted
      C:\14BD.TMP - Deleted
      C:\1BA.TMP - Deleted
      C:\1ECF.TMP - Deleted
      C:\1ED6.TMP - Deleted
      C:\1F10.TMP - Deleted
      C:\28.TMP - Deleted
      C:\33DB.TMP - Deleted
      C:\33ED.TMP - Deleted
      C:\3E1A.TMP - Deleted
      C:\3E65.TMP - Deleted
      C:\3E6B.TMP - Deleted
      C:\3ED0.TMP - Deleted
      C:\4268.TMP - Deleted
      C:\57D2.TMP - Deleted
      C:\57E2.TMP - Deleted
      C:\57F4.TMP - Deleted
      C:\57FF.TMP - Deleted
      C:\583F.TMP - Deleted
      C:\5846.TMP - Deleted
      C:\5853.TMP - Deleted
      C:\5894.TMP - Deleted
      C:\589B.TMP - Deleted
      C:\58AD.TMP - Deleted
      C:\694A.TMP - Deleted
      C:\6952.TMP - Deleted
      C:\76D6.TMP - Deleted
      C:\76DD.TMP - Deleted
      C:\815.TMP - Deleted
      C:\84FF.TMP - Deleted
      C:\986.TMP - Deleted
      C:\ADE.TMP - Deleted
      C:\AE4.TMP - Deleted
      C:\FB.TMP - Deleted
      C:\WINDOWS\system32\nvrsul32.dll - Deleted





      Removing Temp Files

      ADS Check :
       


                                       Final Check :

      catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
      Rootkit scan 2008-08-03 16:13:56
      Windows 5.1.2600 Service Pack 2 NTFS

      scanning hidden processes ...

      scanning hidden services & system hive ...

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\d347prt\Cfg\0Jf40]

      scanning hidden registry entries ...

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
      "AppInit_DLLs"=""
      "DeviceNotSelectedTimeout"="15"
      "GDIProcessHandleQuota"=dword:00002710
      "Spooler"="yes"
      "swapdisk"=""
      "TransmissionRetryTimeout"="90"
      "USERProcessHandleQuota"=dword:00002710

      scanning hidden files ...

      scan completed successfully
      hidden processes: 0
      hidden services: 0
      hidden files: 0


      Remaining Services :




      Authorized Application Key Export:

      [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
      "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
      "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
      "C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
      "C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
      "C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
      "C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
      "C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
      "C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
      "C:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe"="C:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe:*:Enabled:Yahoo! Music Jukebox"
      "C:\\Program Files\\Yahoo!\\UPnP\\yupnpsrv.exe"="C:\\Program Files\\Yahoo!\\UPnP\\yupnpsrv.exe:*:Enabled:Yahoo! UPnP AV Media Server"
      "C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
      "C:\\Program Files\\Intelore\\Excel Password Recovery\\ExcelPasswordRecovery.exe"="C:\\Program Files\\Intelore\\Excel Password Recovery\\ExcelPasswordRecovery.exe:*:Enabled:Excel Password Recovery"

      [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
      "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
      "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

      Remaining Files :


      File Backups: - C:\SDFix\backups\backups.zip

      Files with Hidden Attributes :

      Mon  7 Jul 2008     1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
      Mon  7 Jul 2008     4,891,472 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
      Mon  7 Jul 2008     2,156,368 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
      Sat 25 Aug 2007         4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
      Sat 27 Oct 2007             0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
      Wed 14 May 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\069dce5b3a6a576c9856befb57fca0a9\BIT25.tmp"
      Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\0a67b6c406b1d7e0f5c1e6f6d44a3f6e\BIT1B.tmp"
      Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\26924cbc8132a10b438ce6e2b49d4652\BIT19.tmp"
      Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\2769b111678c52099a3b3123b12f2325\BIT1D.tmp"
      Sat 27 Oct 2007             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\943145d6fda2a3de96e33285d992c3a5\BITF.tmp"
      Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\b69c46c5109d0f8b0dee9fab84906813\BIT1C.tmp"
      Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\d77b9b5b8fed23dd91f50d167cce60d3\BIT1E.tmp"
      Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\fa6c916bb150f8a929e7a4ffdfbc120f\BIT1A.tmp"

      Finished!


      HiJackthis log:

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 04:19, on 2008-08-03
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
      Boot mode: Normal

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\Ati2evxx.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\LEXBCES.EXE
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\system32\LEXPPS.EXE
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      C:\WINDOWS\system32\bgsvcgen.exe
      C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
      C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
      C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
      C:\Program Files\Microsoft SQL Server\MSSQL$MSGPSBM\Binn\sqlservr.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\system32\wscntfy.exe
      C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
      C:\Program Files\Analog Devices\Core\smax4pnp.exe
      C:\WINDOWS\System32\DLA\DLACTRLW.EXE
      C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
      C:\Program Files\QuickTime\qttask.exe
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
      C:\Program Files\Messenger\msmsgs.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
      C:\Program Files\iPod\bin\iPodService.exe
      C:\Program Files\Mozilla Firefox\firefox.exe
      C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

      F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,\userinit.exe,
      O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
      O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
      O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
      O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
      O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
      O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
      O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
      O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
      O4 - Global Startup: VPN Client.lnk = ?
      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
      O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
      O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
      O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
      O9 - Extra button: SmartShopper - Compare travel rates - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEC0} - C:\Program Files\SmartShopper\Bin\2.0.24\SmrtShpr.dll (file missing)
      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
      O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
      O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
      O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
      O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
      O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
      O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
      O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
      O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
      O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
      O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
      O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
      O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
      O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
      O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
      O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
      O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
      O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
      O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
      O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
      O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
      O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
      O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

      --
      End of file - 8019 bytes



      Katman_09

        Topic Starter


        Beginner

        Re: Computer Doctor Needed!!
        « Reply #48 on: August 03, 2008, 02:25:44 PM »
        One more thing, when it was doing the SDFix scan when i rebooted, it came up and said  "Cannot find Foundsvc.txt"  Not sure if that means anything.  Well, actually it does but not to me. lol

        evilfantasy

        • Malware Removal Specialist
        • Moderator


        • Genius
        • Calm like a bomb
        • Thanked: 493
        • Experience: Experienced
        • OS: Windows 11
        Re: Computer Doctor Needed!!
        « Reply #49 on: August 03, 2008, 02:42:55 PM »
        Were making progress now. SDFix got some tough ones.

        Right click the Internet Explorer icon on the Desktop and choose Properties.

        Click the Programs tab and then click Reset Web Settings. That should make IE your default browser again.

        ----------

        Now that you have a browser that works on the computer you can use this scanner from IE or Firefox.

        Run the Kaspersky Online Scanner

        In Microsoft Windows Vista, you must open the Web browser using the Run as Administrator command. From the Desktop right click the icon and choose Run as Administrator.

        • Click on SCAN NOW
        • Click Accept.
        • The program will then begin downloading the latest definition files.
        • Once the files have been downloaded locate the Scan Settings and have it scan My Computer.
        • The scan will take a while, so be patient and let it finish.
        When the scan is done, in the Scan is complete window, any infection is displayed.
        There is no option to clean/disinfect, however, we need to analyze the information on the report.

        To obtain the report:
        Click on: Save Report As
        • Next, in the Save as prompt, Save in area, select: Desktop.
        • In the File name area use KScan, or something similar.
        • In Save as type: click the drop arrow and select: Text file [*.txt]
        • Then, click: Save


        Copy and paste the Kaspersky Online Scanner Report in your next reply.

        Katman_09

          Topic Starter


          Beginner

          Re: Computer Doctor Needed!!
          « Reply #50 on: August 04, 2008, 04:47:28 AM »
          Ok, my problem now seems to be that the scan locks up.  I've done it 3 time and it gets locked up on a folder where i have my .mp3's.  Any thoughts?

          evilfantasy

          • Malware Removal Specialist
          • Moderator


          • Genius
          • Calm like a bomb
          • Thanked: 493
          • Experience: Experienced
          • OS: Windows 11
          Re: Computer Doctor Needed!!
          « Reply #51 on: August 04, 2008, 12:40:54 PM »
          Update MalwareBytes and run a Full scan with it. Remove anything found and post the log along with a new SDFix log please.

          Then run SDFix again. Be sure to download a new copy, it's updated since we last ran it.

          Download SDFix by AndyManchesta and save it to your desktop.

          When using this tool, you must use the Administrator's account or an account with Administrative rights

          • Double click SDFix.exe and it will extract the files to %systemdrive%
          • (this is the drive that contains the Windows Directory, typically C:\SDFix).
          • DO NOT use it just yet.
          Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

          Open the SDFix folder and double click RunThis.bat to start the script.
          • Type Y to begin the cleanup process.
          • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
          • Press any Key and it will restart the PC.
          • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
          • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
          • Copy and paste the contents of the results file Report.txt in your next reply along with a new HijackThis log.

          Katman_09

            Topic Starter


            Beginner

            Re: Computer Doctor Needed!!
            « Reply #52 on: August 04, 2008, 04:49:35 PM »
            Malware Log:

            Malwarebytes' Anti-Malware 1.24
            Database version: 1025
            Windows 5.1.2600 Service Pack 2

            06:31:43 PM 2008-08-04
            mbam-log-8-4-2008 (18-31-43).txt

            Scan type: Full Scan (C:\|K:\|)
            Objects scanned: 118025
            Time elapsed: 41 minute(s), 23 second(s)

            Memory Processes Infected: 0
            Memory Modules Infected: 0
            Registry Keys Infected: 0
            Registry Values Infected: 0
            Registry Data Items Infected: 0
            Folders Infected: 0
            Files Infected: 0

            Memory Processes Infected:
            (No malicious items detected)

            Memory Modules Infected:
            (No malicious items detected)

            Registry Keys Infected:
            (No malicious items detected)

            Registry Values Infected:
            (No malicious items detected)

            Registry Data Items Infected:
            (No malicious items detected)

            Folders Infected:
            (No malicious items detected)

            Files Infected:
            (No malicious items detected)


            SDFix Log:

            SDFix: Version 1.212
            Run by Administrator on Mon 08/04/2008 at 06:40

            Microsoft Windows XP [Version 5.1.2600]
            Running From: C:\SDFix

            Checking Services :


            Restoring Default Security Values
            Restoring Default Hosts File

            Rebooting


            Checking Files :

            Trojan Files Found:

            C:\WINDOWS\system32\nvrsul32.dll - Deleted





            Removing Temp Files

            ADS Check :
             


                                             Final Check :

            catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
            Rootkit scan 2008-08-04 18:44:10
            Windows 5.1.2600 Service Pack 2 NTFS

            scanning hidden processes ...

            scanning hidden services & system hive ...

            [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\d347prt\Cfg\0Jf40]

            scanning hidden registry entries ...

            [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
            "AppInit_DLLs"=""
            "DeviceNotSelectedTimeout"="15"
            "GDIProcessHandleQuota"=dword:00002710
            "Spooler"="yes"
            "swapdisk"=""
            "TransmissionRetryTimeout"="90"
            "USERProcessHandleQuota"=dword:00002710

            scanning hidden files ...

            scan completed successfully
            hidden processes: 0
            hidden services: 0
            hidden files: 0


            Remaining Services :




            Authorized Application Key Export:

            [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
            "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
            "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
            "C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
            "C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
            "C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
            "C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
            "C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
            "C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
            "C:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe"="C:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe:*:Enabled:Yahoo! Music Jukebox"
            "C:\\Program Files\\Yahoo!\\UPnP\\yupnpsrv.exe"="C:\\Program Files\\Yahoo!\\UPnP\\yupnpsrv.exe:*:Enabled:Yahoo! UPnP AV Media Server"
            "C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
            "C:\\Program Files\\Intelore\\Excel Password Recovery\\ExcelPasswordRecovery.exe"="C:\\Program Files\\Intelore\\Excel Password Recovery\\ExcelPasswordRecovery.exe:*:Enabled:Excel Password Recovery"

            [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
            "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
            "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

            Remaining Files :


            File Backups: - C:\SDFix\backups\backups.zip

            Files with Hidden Attributes :

            Mon  7 Jul 2008     1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
            Mon  7 Jul 2008     4,891,472 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
            Mon  7 Jul 2008     2,156,368 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
            Sat 25 Aug 2007         4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
            Sat 27 Oct 2007             0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
            Wed 14 May 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\069dce5b3a6a576c9856befb57fca0a9\BIT25.tmp"
            Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\0a67b6c406b1d7e0f5c1e6f6d44a3f6e\BIT1B.tmp"
            Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\26924cbc8132a10b438ce6e2b49d4652\BIT19.tmp"
            Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\2769b111678c52099a3b3123b12f2325\BIT1D.tmp"
            Sat 27 Oct 2007             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\943145d6fda2a3de96e33285d992c3a5\BITF.tmp"
            Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\b69c46c5109d0f8b0dee9fab84906813\BIT1C.tmp"
            Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\d77b9b5b8fed23dd91f50d167cce60d3\BIT1E.tmp"
            Fri  8 Feb 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\fa6c916bb150f8a929e7a4ffdfbc120f\BIT1A.tmp"

            Finished!

            HiJackThis Log:

            Logfile of Trend Micro HijackThis v2.0.2
            Scan saved at 06:48, on 2008-08-04
            Platform: Windows XP SP2 (WinNT 5.01.2600)
            MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
            Boot mode: Normal

            Running processes:
            C:\WINDOWS\System32\smss.exe
            C:\WINDOWS\system32\winlogon.exe
            C:\WINDOWS\system32\services.exe
            C:\WINDOWS\system32\lsass.exe
            C:\WINDOWS\system32\Ati2evxx.exe
            C:\WINDOWS\system32\svchost.exe
            C:\WINDOWS\System32\svchost.exe
            C:\WINDOWS\system32\LEXBCES.EXE
            C:\WINDOWS\system32\spoolsv.exe
            C:\WINDOWS\system32\LEXPPS.EXE
            C:\WINDOWS\Explorer.EXE
            C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
            C:\WINDOWS\system32\bgsvcgen.exe
            C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
            C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
            C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
            C:\Program Files\Microsoft SQL Server\MSSQL$MSGPSBM\Binn\sqlservr.exe
            C:\WINDOWS\system32\svchost.exe
            C:\WINDOWS\system32\wscntfy.exe
            C:\WINDOWS\system32\wuauclt.exe
            C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
            C:\Program Files\Analog Devices\Core\smax4pnp.exe
            C:\WINDOWS\System32\DLA\DLACTRLW.EXE
            C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
            C:\Program Files\QuickTime\qttask.exe
            C:\Program Files\iTunes\iTunesHelper.exe
            C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
            C:\Program Files\Messenger\msmsgs.exe
            C:\WINDOWS\system32\ctfmon.exe
            C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
            C:\Program Files\iPod\bin\iPodService.exe
            C:\Program Files\Mozilla Firefox\firefox.exe
            C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

            F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,\userinit.exe,
            O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
            O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
            O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
            O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
            O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
            O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
            O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
            O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
            O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
            O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
            O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
            O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
            O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
            O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
            O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
            O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
            O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
            O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
            O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
            O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
            O4 - Global Startup: VPN Client.lnk = ?
            O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
            O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
            O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
            O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
            O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
            O9 - Extra button: SmartShopper - Compare travel rates - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEC0} - C:\Program Files\SmartShopper\Bin\2.0.24\SmrtShpr.dll (file missing)
            O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
            O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
            O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
            O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
            O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
            O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
            O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
            O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
            O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
            O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
            O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
            O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
            O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
            O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
            O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
            O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
            O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
            O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
            O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
            O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
            O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
            O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
            O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
            O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
            O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
            O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
            O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
            O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
            O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

            --
            End of file - 8052 bytes


            One final note, i'm still not able to use IE.  Firefox is working well but was not able to reset web settings on IE.  When i clicked on the IE icon, it didn't give me properties, just firefox options. 


            evilfantasy

            • Malware Removal Specialist
            • Moderator


            • Genius
            • Calm like a bomb
            • Thanked: 493
            • Experience: Experienced
            • OS: Windows 11
            Re: Computer Doctor Needed!!
            « Reply #53 on: August 04, 2008, 04:59:19 PM »
            Go to C:\Program Files\Internet Explorer and see if you can launch Internet Explorer from the iexplorer.exe found there.

            Katman_09

              Topic Starter


              Beginner

              Re: Computer Doctor Needed!!
              « Reply #54 on: August 04, 2008, 05:58:41 PM »
              Ok, that worked, except when i type in another website, it pulls up firefox browser. 

              evilfantasy

              • Malware Removal Specialist
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              • Genius
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              • Thanked: 493
              • Experience: Experienced
              • OS: Windows 11
              Re: Computer Doctor Needed!!
              « Reply #55 on: August 04, 2008, 06:19:58 PM »
              Let's try this.

              First:

              Download to your desktop FixPolicies.exe, a self-extracting ZIP archive from HERE.

              Double-click FixPolicies.exe.
              Click the Install button on the bottom toolbar of the box that will open.
              The program will create a new Folder called FixPolicies.
              Double-click to Open the new Folder, and then double-click the file within: Fix_Policies.cmd
              A black box will briefly appear and then close.
              Restart the computer so the changes can take effect.

              ----------

              If that doesn't work.

              Reinstall  Internet Explorer 6 by using the Ie.inf file

              1.Click Start, click Run, type %systemroot%\inf, and then press Enter.
              2. Find the Ie.inf file that is located in Windows\Inf folder.
              3. Right-click the Ie.inf file, and then click Install
              4.Restart the computer when the file copy process is complete.

              Katman_09

                Topic Starter


                Beginner

                Re: Computer Doctor Needed!!
                « Reply #56 on: August 04, 2008, 06:46:06 PM »
                Ok, did both things and after reboot IE comes us and Firefox loads when i type in a web address.  Should i unintall firefox?

                evilfantasy

                • Malware Removal Specialist
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                • Genius
                • Calm like a bomb
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                • Experience: Experienced
                • OS: Windows 11
                Re: Computer Doctor Needed!!
                « Reply #57 on: August 04, 2008, 07:08:05 PM »
                How about installing IE 7?

                Katman_09

                  Topic Starter


                  Beginner

                  Re: Computer Doctor Needed!!
                  « Reply #58 on: August 04, 2008, 07:47:57 PM »
                  Ok, that worked.  :)  It did ask if i wanted to install SP3 but i didn't. 

                  evilfantasy

                  • Malware Removal Specialist
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                  Re: Computer Doctor Needed!!
                  « Reply #59 on: August 04, 2008, 07:56:29 PM »
                  OK, now you have IE working run this online scan and add the log when complete. And you don't want to install SP3 until we have the malware issues taken care of.

                  This scanner works with Internet Explorer only

                  Go to the BitDefender Online Scanner
                  Click I Agree to the license and then install the ActiveX control.
                  Please DO NOT change the Scanning Options.
                  That will make your logs huge and we don't need to see clean files.

                  Select Start Scan to begin.
                  This scan can take a while so please be patient and let it complete.

                  Once Bitdefender completes the scan:
                  Click-on the Detected Problems tab.
                  Then select Click here to export the scan report


                   
                  When the window comes up to save the report, change the Save as type: box to:
                  Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click Save


                   
                  This will save a file named bdscan.txt. I would suggest saving it to the Desktop so you can easily find it. (take notice of where you save it so you can find it later)
                   
                  This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html.
                   
                  Add the bdscan.txt as an attachment in the next post.

                  If the log is too big to attach use the below site to host the file.

                  Upload the file to Savefile.com
                  There is no need to Register
                  Select Browse and locate the file.
                  Fill in the Title and Description and security code then click Upload
                  Copy the download link next to Your link to the file: and post the link back here.