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Author Topic: Acronis Loader fatal error . . .bootup error message  (Read 18677 times)

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pmorgan

    Topic Starter


    Greenhorn

    Acronis Loader fatal error . . .bootup error message
    « on: August 07, 2008, 12:12:04 PM »
    Recently uninstalled Acronis True Image 10 software due to program failure to restore.

    Now on computer startup before Windows even attempts to load, I get this message across the top of the black screen,

    "Acronis Loader fatal error:  Boot Drive Partition not found. Press "enter" to try to load your OS."

    After pressing 'enter,' system boots up and runs with no problems.

    Anyone know where this message is originating from and how to get rid of it?

    thanks,
    Phil

    Spoiler



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    Re: Acronis Loader fatal error . . .bootup error message
    « Reply #1 on: August 07, 2008, 12:26:35 PM »
    Sounds like something in your Boot.ini file.

    Have you look at it to see if it still has Acronis boot info?

    What OS are you running?

    Whenever I watch TV and I see those poor starving kids all over the world, I can't help but cry. I mean I would love to be skinny like that, but not with all those flies and death and stuff." - Mariah Carey, Pop Singer

    pmorgan

      Topic Starter


      Greenhorn

      Re: Acronis Loader fatal error . . .bootup error message
      « Reply #2 on: August 07, 2008, 12:38:01 PM »
      Windows XP Home Edition Version 5.1  SP2


      Broni


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      Re: Acronis Loader fatal error . . .bootup error message
      « Reply #3 on: August 07, 2008, 07:36:47 PM »
      Download HijackThis:
      http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
      Click on Download HijackThis Installer
      Post HijackTHis log.

      We'll see what's loading on your computer.

      patio

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      Re: Acronis Loader fatal error . . .bootup error message
      « Reply #4 on: August 08, 2008, 05:48:18 AM »
      You can go to Start/Run and type in services.msc and hit Enter...
      Then uncheck anything related to Acronis...this will stop the message.
      But it sounds like it wasn't un-installed properly....did you read their Help file ? ?
         
       
      " Anyone who goes to a psychiatrist should have his head examined. "

      pmorgan

        Topic Starter


        Greenhorn

        Re: Acronis Loader fatal error . . .bootup error message
        « Reply #5 on: August 08, 2008, 10:18:08 AM »
        First, thanks to all of you for replies.

        I had used Acronis for the past year, or so, for backups on two computers. Was actually able to restore the desktop with no problems, but when I tried restoring my laptop, kept getting "files corrupted" on the ext HD.  Contacted support but got no reply so out of sheer disgust, I used the Acronis "uninstall" and removed it.  From reading your forums, some residual Acronis files are indeed left behind, but I'm not sure where to find them .  Did the "Start/Run" and 'enter' but no Acronis files appear.  Keep in mind, this error message displays almost immediately after initialization/power up and well before Windows starts loading. 

        Anyway, hate to post something too large but here's my file . . .

        Edited --file removed-  thread brevity  PM

        Phil


         
        « Last Edit: August 11, 2008, 09:40:31 AM by pmorgan »

        Broni


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        Re: Acronis Loader fatal error . . .bootup error message
        « Reply #6 on: August 08, 2008, 05:35:34 PM »
        I see nothing from Acronis. You may check Boot.ini file as Spoiler suggested.

        patio

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        Re: Acronis Loader fatal error . . .bootup error message
        « Reply #7 on: August 09, 2008, 09:55:32 AM »
        Did you disable the items in services.msc as i suggested ? ?
           
         
        " Anyone who goes to a psychiatrist should have his head examined. "

        pmorgan

          Topic Starter


          Greenhorn

          Re: Acronis Loader fatal error . . .bootup error message
          « Reply #8 on: August 09, 2008, 02:56:53 PM »
          Sorry, Patio, forgot to mention I did try the start/run entry you suggested but no entries there for Acronis, either.  Also noticed my Acronis version is 9 and not 10.

          My "uninstall" instructions said to use the Windows Uninstall program.  Usually don't like  to do that but no uninstall came with the program.

          Also searched for the boot.ini file.  Where's that exist?

          Did a search for "boot" * and none of the boot files came up boot.ini

          Thanks,
          Phil


          Broni


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          Re: Acronis Loader fatal error . . .bootup error message
          « Reply #9 on: August 09, 2008, 05:35:18 PM »
          Did you enable hidden, and system files view?

          patio

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          " Anyone who goes to a psychiatrist should have his head examined. "

          pmorgan

            Topic Starter


            Greenhorn

            Re: Acronis Loader fatal error . . .bootup error message
            « Reply #11 on: August 11, 2008, 09:59:57 AM »
            Thanks again. 

            boot.ini search even in hidden files revealed nothing.

            Will check out the  Acronis forum the end of the week (got a few 12 hour shifts in front of me).  Might try to re-install and see if there are some fixes, etc and/or "uninstall" per their guidance. 

            Phil


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            Re: Acronis Loader fatal error . . .bootup error message
            « Reply #12 on: August 11, 2008, 06:11:49 PM »
            Go Start>Run, type in:
            msconfig
            Click OK.
            msconfig should have boot.ini tab

            pmorgan

              Topic Starter


              Greenhorn

              Re: Acronis Loader fatal error . . .bootup error message
              « Reply #13 on: August 14, 2008, 12:39:32 PM »
              Thanks,

              boot.ini found but nothing there with Acronis in it.

              Phil

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              Re: Acronis Loader fatal error . . .bootup error message
              « Reply #14 on: August 14, 2008, 05:54:15 PM »
              Did you try patio's link?