Turning on a brand new built computer

[Warrenisit]

Hello,  My dad built a new computer and has everything plugged in right.  When we turned it on it asks for the disk so I put in the windows xp disk.  A blue screen came up saying something about "error 7" then push any button to continue or exit.  When the enter key was hit the screen went blank and now even after shutting the computer off and unplugging it can't get that screen or anything else to come up.  I know this is pretty vague but wondering if the error 7 thing tips anyone off on what the problem could be.

[ChrisXPPro]

Not sure re error 7 but am wondering - did the mobo come with a drivers disk ... because often this after correct jumpering of mobo is necessary before going on further.  At least - used to be.

Be useful to know the hardware make-up of this build - any PCI cards in yet etc?

[patio]

Not sure re error 7 but am wondering - did the mobo come with a drivers disk ... because often this after correct jumpering of mobo is necessary before going on further.  At least - used to be.

Be useful to know the hardware make-up of this build - any PCI cards in yet etc?

What is this supposed to mean ? ?
You can't install any drivers until an OS is installed...
Just wondering.

[ChrisXPPro]

My last pc was a custom build, and the Asus mobo came with a disk of drivers - for the mobo itself - and this was applied before any installation of an OS, after setting up jumpers.

[drmsucks]

@warrenisit - First, enter the BIOS: a) is the hard drive correctly identified?, b) load "setup defaults" or similar for your BIOS.

1) remove (disconnect) everything from the computer except keyboard, mouse and video; remove any other expansion cards (leave the memory!) and all peripherals. 2) remove and re-seat video card, if using. 3) remove and re-seat memory. 4) remove and re-connect hard drive connections - at hard drive and at motherboard; also, verify jumper settings, if applicable. 5) verify that all motherboard connections are correct and tight and that all fans are connected. 6) remove and re-seat cpu. You can attempt to boot after each step.

Still no boot: 1) if using a separate video card and the motherboard has onboard video, remove the video card and revert to the onboard video. 2) remove all but one RAM module - verify in motherboard manual what slot to use for one module; repeat using each module by itself, attempting to boot with each module in turn. 3) download and run the diagnostic software from your hard drive manufacturer - you don't need a working OS install for this.

Post back - hopefully with good news!

[Warrenisit]

drmsucks...  Thanks for the pointers man.  I'll give it a shot and let you know what's up.

Warrenisit

[Warrenisit]

It'll be a while before I get to check everything out but I will try to reply within a week.   Thanks for the help.

[drmsucks]

Good luck - we'll be here!

[patio]

My last pc was a custom build, and the Asus mobo came with a disk of drivers - for the mobo itself - and this was applied before any installation of an OS, after setting up jumpers.

Really ? ?
Which board ?
I'd certainly be interested in seeing this info...

[ChrisXPPro]

This was a good while ago - but I found the CD which is labelled ....

"P4PE2-X" ...... Intel 84SPE Chipset Series Support CD rev 40.10.  Runs a file ASSETUP.EXE from BIN folder.

Best I remember - this disk was run pretty much first of any.

Folders in that disk includes -  Drivers - which itself contains, LAN, USB2, Audio, chipset, display, promise.  A  Software folder contains various things such as DirectX, Acrobat etc.

[patio]

And where would these install to if there is no OS on the machine ? ?

The last time i saw this was in a DOS enviornment where certain drivers were loaded at boot time but you still had to have an OS installed...

[ChrisXPPro]

And where would these install to if there is no OS on the machine ? ?

Hmmm - good question!!!  It's too long ago now to be honest - wish I could remember.  Sorry.