It got a virus so my sons helped by installing a new hard drive, new virus software, new windows, new outlook, new MS Office etc, so the new HDD was virus free. We do not want to search the old hard drive where all the program files are for fear of picking up the virus. My documents were in a seperate HDD and therefore retreived to add in to the new HDD. I have everything installed now but as the Outlook I have is version 2002 and the old one I used to create the files was probably 2000 they seem to be incompatible.
Yes we searched for a .pst file but this is where everything went weird. I think it found some .pst files but when we tried the next step it said it couldn't find them. When we tried something else it said " no I can't do that as you already have them". If you can take me through the .pst process from the beginning I can tell you what happens when we do this. My boys are now gone so I will need step by step instructions I'm afraid. I will be eternally grateful if you can help
, thanks.