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Author Topic: Constantly Crashing Computer  (Read 3089 times)

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ChanceKM

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Constantly Crashing Computer
« on: September 23, 2008, 10:28:09 PM »
Hello all. I'm having problems with my new laptop. I recently bought an HP TX2508ca convertible tablet PC and love it. It runs on Windows Vista Home Premium. But lately I've been having some problems. It all started when I tried to initiate a webchat on Windows Live Messenger. Everytime I would try to start a webchat, WLM would freeze. Even when I tried to manually end the process tree, nothing would happen. I would have to restart my computer. And WLM didn't only freeze when I tried to start a webchat, but after I tried to adjust the brightness, color, contrast, etc.. on the integrated webcam using WLM, the same thing happened. It froze up.

After that things became really weird. Everytime I logged on to WLM, my computer would crash. The screen would just suddenly turn black after 10 minutes on WLM and the only way to solve it was to force shut down the computer and then turn it back on again. So what I did was run it in safe mode and performed a full system scan using Norton AntiVirus. Twice. The first time Norton found one tracking cookie. The second time, Norton found a couple of Trojans and a few viruses. I fixed the problems but then after restarting the computer in normal mode, things started to get even weirder.

For starters, every time I log in, I receive a message saying that the file 1A3.tmp is unknown and asks me to select a program on the list to run it or to look on the web for a suitable program. I always click cancel. But then a webpage will automatically open and a random website will open. And every ten minutes, a random web page just opens up on itself. I could be doing nothing at all on the computer but a web page just pops up. The pages that have been popping up are:

http://medicalbillsite.info/search.php?q=salary+sacrifice+australia

http://machineryltd.net/search/index.php?q=day+night

http://bionewsline.net/search/index.php?q=heel+picture+shemale

http://eurostarway.net/search/index.php?q=heirloom+portraits

And also the system bar (at the bottom of the screen) disappears every now and then. I have to open task manager, go to "Run New Task" and type in "explorer" to get it to work again. And also, whenever I log back on, internet explorer doesn't show pictures. I have to go to "Tools ->  Internet Options -> Advanced" and check/tick the "Show pictures" box. But I have to do this every time I log on or restart. The info is not being stored in memory.

Currently I'm running a full system scan in normal mode using Norton AntiVirus. It has detected and deleted something called "Bloodhound.SONAR.1" as well as a file titled "Downloader" Norton tells me I have to restart my computer in order  to complete the process of getting rid of "Bloodhound.SONAR.1" Which I will do after posting this.

Can anybody help me? What in the world is going on with my computer? I need advice seriously because I'm a student and I need to use this laptop to do work. Please. Help!

Carbon Dudeoxide

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Re: Constantly Crashing Computer
« Reply #1 on: September 23, 2008, 10:32:25 PM »
Norton can come close to useless......
There are better free alternatives if you're interested.

Anyways, I strongly suggest you look here and post the three logs:
http://www.computerhope.com/forum/index.php/topic,46313.0.html


Also, if you don't mind, I'm moving this to the Computer Viruses and Spyware Section.