Author Topic: Firefox has encountered a problem! (Read 20939 times)

Ivy · « **on:** October 01, 2008, 08:05:10 AM »

Hi,

My Firefox and even IE keep encountering problems and have to be closed, I don't know whats causing this!! It keeps closing!!

Any help would be very nice, thankyou

Carbon Dudeoxide · « **Reply #1 on:** October 01, 2008, 08:09:32 AM »

What do you do on Firefox? Do you frequently go to Youtube (or similar sites) or play online games?

Are you doing anything specific when firefox reports the warning?
(doesn't have to be in Firefox, could be other programs loaded too)

Ivy · « **Reply #2 on:** October 01, 2008, 08:16:12 AM »

Yes it happened on youtube many times aslo on myspace and other sites but never on CH, I don't play games (unless its ch games lol)

Carbon Dudeoxide · « **Reply #3 on:** October 01, 2008, 08:42:14 AM »

Computer specs please.

Hard Drive Capacity
Hard Drive Free Space
RAM
Processor Speed

Ivy · « **Reply #4 on:** October 01, 2008, 08:54:55 AM »

Using windows XP Pro

Free Space 16.8GB
Total Space 19.5GB

My RAM -512 MB

Processor speed 2.40GHz

Ivy · « **Reply #5 on:** October 01, 2008, 08:56:53 AM »

Any more Information Carbon, like my phone number or somethin

Carbon Dudeoxide · « **Reply #6 on:** October 01, 2008, 09:01:25 AM »

Quote from: Ivy on October 01, 2008, 08:56:53 AM

Any more Information Carbon, like my phone number or somethin

That's ok......for now....

Anyways, I suspect your computer is trying to cope with a number of resource-intensive programs, cause firefox to crash (because can get pretty resource intensive).

My suggestion would be to start here:
http://www.computerhope.com/forum/index.php/topic,62253.0.html

Ivy · « **Reply #7 on:** October 01, 2008, 09:04:15 AM »

Quote from: Ivy on October 01, 2008, 08:05:10 AM

even IE keep encountering problems

Internet explorer has the same problem for me!

ChrisXPPro · « **Reply #8 on:** October 01, 2008, 09:04:33 AM »

Just joining in briefly.

512 RAM is IMO very borderline indeed ...... even if your paging file is generous.

YouTube and myspace type sites seem to be very heavy coding and are typical of examples I have noticed can bog me down too, on IE and FF. That said my RAM is quite generous but even so - I reckon the problems may only be greater if memory is not adequate and increase the chances of this happening.

Forum sites do overall seem very undemanding on resources.

Just noticed - Carbon has a point there re other resource-intensive progs.

Ivy · « **Reply #9 on:** October 01, 2008, 09:08:35 AM »

So do I go for the steps given in the link?
Are all steps important?

Carbon Dudeoxide · « **Reply #10 on:** October 01, 2008, 09:09:24 AM »

Not all of them are important, but recommended.

They are pretty straight forward, and will definitely improve your computers performance if you have never done them before.

patio · « **Reply #11 on:** October 01, 2008, 09:12:48 AM »

Is this on the new re-install Ivy ? ?
Were all drivers re-installed afterwards ?

Ivy · « **Reply #12 on:** October 01, 2008, 09:15:41 AM »

Will Ccleaner delete my restore points?, it does that sometimes.

What does Erunt do?

Will Disk Defregmentar make any changes to my current computer settings etc?

just being careful (you already know what a terrible problem I've had with this comp)

Carbon Dudeoxide · « **Reply #13 on:** October 01, 2008, 09:18:26 AM »

Quote

Will Ccleaner delete my restore points?, it does that sometimes.

No, but make sure you configure it the way I said in the guide.

Quote

What does Erunt do?

Creates a Registry Backup. Perfectly harmless.

Quote

Will Disk Defregmentar make any changes to my current computer settings etc?

Nope, perfectly safe. In fact, it is recommended you do this at least once a week.

Ivy · « **Reply #14 on:** October 01, 2008, 09:18:48 AM »

Quote from: patio on October 01, 2008, 09:12:48 AM

Is this on the new re-install Ivy ? ?

Yes It is.

Quote from: patio on October 01, 2008, 09:12:48 AM

Were all drivers re-installed afterwards ?

I don't know that, I just followed the steps you gave me.
I formatted my C and D drives(did a quick format for the D drive before installing windows)

Aegis · « **Reply #15 on:** October 01, 2008, 09:21:37 AM »

Do you run Firefox and Internet Explorer at the same time? Do you know what version of Firefox you are running?

Ivy · « **Reply #16 on:** October 01, 2008, 09:22:39 AM »

No I don't, I'm using the latest firefox.

Ivy · « **Reply #17 on:** October 01, 2008, 09:26:45 AM »

I'll wait for patio to read my reply , hope he reads it sooner , then I'll do all the steps.

Aegis · « **Reply #18 on:** October 01, 2008, 09:37:29 AM »

Well, I do know two or three things about computers.

Here is one I recently learned!

http://www.computerhope.com/forum/index.php?topic=33321.0

Follow the steps outlined in the first post. I use Firefox 3, and doing this reduced the amount of RAM Firefox 3 needs by half or better.

(My system was freezing a lot before I did this.)

I know what you mean, though -- I usually feel better when Patio has provided input to a thread.

Carbon Dudeoxide · « **Reply #19 on:** October 01, 2008, 09:40:37 AM »

Quote from: Aegis on October 01, 2008, 09:37:29 AM

Well, I do know two or three things about computers. Here is one I recently learned!

http://www.computerhope.com/forum/index.php?topic=33321.0

Follow the steps outlined in the first post. I use Firefox 3, and doing this reduced the amount of RAM Firefox 3 needs by half or better.

(My system was freezing a lot before I did this.)

I know what you mean, though -- I usually feel better when Patio has provided input to a thread.

Ah yes, that may help too.

You're welcome Aegis

patio · « **Reply #20 on:** October 01, 2008, 09:43:58 AM »

Quote from: Ivy on October 01, 2008, 09:18:48 AM

Quote from: patio on October 01, 2008, 09:12:48 AM
Is this on the new re-install Ivy ? ?
Yes It is.

Quote from: patio on October 01, 2008, 09:12:48 AM
Were all drivers re-installed afterwards ?
I don't know that, I just followed the steps you gave me.
I formatted my C and D drives(did a quick format for the D drive before installing windows)

You should have a Driver CD that shipped new with the machine...all your drivers will be on there.
If not post an Everest log and we'll help track them down.

Ivy · « **Reply #21 on:** October 01, 2008, 11:06:29 AM »

Yes I do have a CD with users guide and drivers install file.

That one?

patio · « **Reply #22 on:** October 01, 2008, 11:30:06 AM »

Yep that's the one...
Chipset drivers first followed by all others.
Re-boot after each install.

P.S. Make sure that CD is for that machine...you can check out the contents in Windows Explorer if need be...

Ivy · « **Reply #23 on:** October 01, 2008, 01:24:33 PM »

This is my Everest log file .

Thankyou Patio!

[Saving space - attachment deleted by admin]

patio · « **Reply #24 on:** October 01, 2008, 01:42:46 PM »

OK...what does it say on the CD ? ?

Ivy · « **Reply #25 on:** October 01, 2008, 11:43:51 PM »

When I use the CD, it takes me to this page in adobe reader and then shows the steps I need to take, I did that (strat->settings->control panel->display->settings->advanced->moniter->driver->update driver) First time it updated but didn't restart automatically.

Then I restarted and agin inserted the CD, it took me to the same place (I have given its screen shot), it were the same steps until last it said ''the software does not find a better match for your hardware then the software you have already installed'' (I have given its screen shot too).

Did I do something wrong?

[Saving space - attachment deleted by admin]

patio · « **Reply #26 on:** October 02, 2008, 03:44:40 PM »

Not exactly but somehow it went to the Windows update driver applet which it shouldn't do...
Follow the instructions in the PDF but when it asks for the location of the driver update point it to the CD/DVD appropiate folder...
Does the CD autorun if you start the machine with it in ? ?
If so choose that route and follow the prompts...

You don't want to use Windows Driver update as it's pretty weak and will most times only install generic Windows drivers...

Ivy · « **Reply #27 on:** October 03, 2008, 07:59:21 AM »

After reformat I had used the mother board to install things in the computer, it would prompt me to restart after every installation, it installed Intel(R) Extreme graphic,Volume etc, I don't know much about Drivers etc, so I Pretty much am not understanding anything, I gave the logs thought that might give you a picture of whats in my comp!

I'm sorry Patio!!

patio · « **Reply #28 on:** October 03, 2008, 06:18:16 PM »

No apology neccessary...it sounds like the driver CD walked you through it properly...
Just take a quick look in Device Manager and make sure no devices have a yellow ! or ? next to them...
You may have done a better job than you're giving yourself credit for...

Ivy · « **Reply #29 on:** October 03, 2008, 09:46:18 PM »

Everything in the device manager is fine, but my firefox still encounters problems, so now Patio what shall I do next, shall I do the updates Carbon mentioned first?

Thankyou for helping guys!!

Broni · « **Reply #30 on:** October 03, 2008, 09:53:05 PM »

Close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode). Same thing?

Ivy · « **Reply #31 on:** October 03, 2008, 09:55:29 PM »

No Broni, If you read in the start I said firefox closes only on some sites, its weird , it never closes on CH!!

Broni · « **Reply #32 on:** October 03, 2008, 10:07:01 PM »

Did you try the above on THOSE sites?

Ivy · « **Reply #33 on:** October 03, 2008, 10:10:43 PM »

gives a weak answer ''no'' , I'm about to

Broni · « **Reply #34 on:** October 03, 2008, 10:12:15 PM »

I'll "weakly" wait

Ivy · « **Reply #35 on:** October 03, 2008, 10:16:11 PM »

There's a song from shot gun by berlin but I won't mention it....

Broni · « **Reply #36 on:** October 03, 2008, 10:17:50 PM »

Shot gun??

Aegis · « **Reply #37 on:** October 03, 2008, 10:20:31 PM »

You know, shot gun -- the device you want to use on your computer when it won't work the way it's supposed to work!

Ivy · « **Reply #38 on:** October 03, 2008, 10:23:40 PM »

Keep wondering, you guys will never know!!

Btw Broni, that thing worked, I'm in safe mode!!

Goooooooshhh Broni!!! (song....)

Broni · « **Reply #39 on:** October 03, 2008, 10:28:37 PM »

It means, some of your FF add-on is messing things up.
Disable all add-ons, and see, if FF works OK on THOSE sites.
If it does, you may start enabling ad-ons, one-by-one, until you find the culprit.

My vote goes for some toolbar (Google, Yahoo....).

Broni · « **Reply #40 on:** October 03, 2008, 10:30:22 PM »

Quote

You know, shot gun -- the device you want to use on your computer when it won't work the way it's supposed to work!

LOOOOOOOL

Broni · « **Reply #41 on:** October 03, 2008, 10:30:42 PM »

http://www.youtube.com/watch?v=fWdxIp6PtbQ - Berlin

Ivy · « **Reply #42 on:** October 03, 2008, 10:33:38 PM »

Quote from: Broni on October 03, 2008, 10:30:22 PM

Quote
You know, shot gun -- the device you want to use on your computer when it won't work the way it's supposed to work!
LOOOOOOOL

Very smart both of you ,now you'll see how I take revenge!

Broni! I went to FF safe mode, there was the option 'disable all addons'' but here do I choose make changes and restart or 'continue in safe mode'?

Broni · « **Reply #43 on:** October 03, 2008, 10:35:26 PM »

Disable all add-ons, and restart in normal mode.
Go to troubled sites.

Ivy · « **Reply #44 on:** October 03, 2008, 10:41:07 PM »

Quote

Disable all add-ons, and see, if FF works OK on THOSE sites.

Its working now on those sites.

Quote

If it does, you may start enabling ad-ons, one-by-one, until you find the culprit.
My vote goes for some toolbar (Google, Yahoo....).

How?

Ivy · « **Reply #45 on:** October 03, 2008, 11:04:14 PM »

Ok I'm on it!

Ivy · « **Reply #46 on:** October 03, 2008, 11:25:56 PM »

Okay, It was the AVG safe surf.

I have enabled it again, for safety reasons

Broni · « **Reply #47 on:** October 04, 2008, 06:55:59 PM »

Quote

It was the AVG safe surf.

I have enabled it again

Forget about that crappy add-on.

Ivy · « **Reply #48 on:** October 04, 2008, 10:31:32 PM »

shall I disable it?

Carbon Dudeoxide · « **Reply #49 on:** October 04, 2008, 11:46:11 PM »

Quote from: Ivy on October 04, 2008, 10:31:32 PM

shall I disable it?

Might as well. If you don't think you will use it, you can uninstall it.

Ivy · « **Reply #50 on:** October 05, 2008, 12:18:14 AM »

okay I Disabled the addon , it had slowed down the loading too.

thankyou everyone who helped here

Broni · « **Reply #51 on:** October 05, 2008, 12:25:30 AM »

Is your FF working OK now?

Ivy · « **Reply #52 on:** October 05, 2008, 12:27:21 AM »

Yes, perfect!

Thankyou Broni

Broni · « **Reply #53 on:** October 05, 2008, 12:28:41 AM »

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Author Topic: Firefox has encountered a problem! (Read 20939 times)

Ivy

Carbon Dudeoxide

Ivy

Carbon Dudeoxide

Ivy

Ivy

Carbon Dudeoxide

Ivy

ChrisXPPro

Ivy

Carbon Dudeoxide

patio

Ivy

Carbon Dudeoxide

Ivy

Aegis

Ivy

Ivy

Aegis

Carbon Dudeoxide

patio

Ivy

patio

Ivy

patio

Ivy

patio

Ivy

patio

Ivy

Broni

Ivy

Broni

Ivy

Broni

Ivy

Broni

Aegis

Ivy

Broni

Broni

Broni

Ivy

Broni

Ivy

Ivy

Ivy

Broni

Ivy

Carbon Dudeoxide

Ivy

Broni

Ivy

Broni