downloads

[Carbon Dudeoxide]

Tip: Don't download any registry or computer cleaner that wants you to pay anything.
They are usually a scam and/or they don't do anything.

Did you manage to use Windows Update? Was it a success?

[Broni]

It's not clear here. Are you having problems with Windows updates, AND game updates?

[Martyheinz]

Having problems with Windows downloads and defender updates (since last December).  Big Fish games problems started in September this year. 

Sent message through customer service at Microsoft and they said to contact Germany as a difference in programming.  Must have husband send this as my German isn't so good.

BFG said installed new games manager and since then can't download.  However, I tried to download a BigFishGame from  fenomen.com and it downloaded without any problems.

About ready to thrów out the computer.

Are there any Registry Boosters that you can buy (not Download) that are worth the money?  Something is rotten in Denmark and I am at wits end.

[Broni]

As for Windows updates, you can't download them, or you can't install them?
Can you download anything?
What security programs (antivirus, firewall) are you using?

[Carbon Dudeoxide]

Are there any Registry Boosters that you can buy (not Download) that are worth the money?  Something is rotten in Denmark and I am at wits end.

I am afraid there are no such things as Registry Boosters. Do not purchase anything online that claims they can speed up your computer. 

[Martyheinz]

Broni -
We have Kaspersky 2009, firewall thru Windows Vista and Kaspersky.  We can't download Windows updates or defender updates.  I can download games from other game sites.  I can download trial games from www.fenomen.com that has Big Fish Games but not from Big Fish itself.  The Windows problem stated last December, but the Big Fish Games  problem started in September.  BFG said they installed a new games manager and some customers are having trouble.  This was just at the time that we were able to download the only Windows update since last December-

[Broni]

Download, and run Windows Update Repair Tool: http://software.hitoma.com/WURT/
To download the tool, click on I Agree link.
Restart computer, when done.

[Martyheinz]

Still no luck with Windows updates.  Will contact Microsoft here in Germany.  However, we can now download games from Big Fish Games.

[Broni]

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
Click on Download HijackThis Installer
Post HijackTHis log.

[Martyheinz]

Broni
Sorry it took so long to get back to you.  We were out of town.  We got some directions from Microsoft, Germany.  My husband tried them last night, but they didn't help.  Have sent another message and will go from there.

[Carbon Dudeoxide]

You can post a HijackThis Log if you wish for us to analyze and see if there are any necessary processes or malware lurching around.

[Martyheinz]

Tried to save a Hijack This file and can't understand how to do it.  It runs, but no instruction as how to save or download.    Had this problem when you all suggested this before)  The Big Fish site is now up and running.  Still no luck with Microsoft updates.  We are dealing weekly with their tech support here in Germany, but so far no luck.  Newest hickup is we transferred all our games to external hard drive.  Only some games from BF play from the EHD.  If the file says LAUNCHER it will play.  If it says LAUNCH, it doesn't play.  Also, When we insert a disc in TSSTcorpCD/DVDW TS-H652M ATA Device it doesn't automatically start.  We once ran regedit for drivers problems and it solved the problem.  Now when we try it, we have no "lowerfilter" option anymore.  (It said to delete lowerfilter the first time and now it isn't there. )
Soooooooooooooooo, the directions don't work this time.
 

[Broni]

Open HJT, and look below images for instructions.

Click on Scan button.
When scanning is done, Scan button changes to Save log button.
Click on it.
Save pop-up window will open.
Note where file will be saved. In my example, log will be saved to C:\Temp directory.
Click Save button.
Save window will close.
Notepad will open. Close it.

Proceed to your ComputerHope thread, and click Reply
In Reply window click on Additional Options..., then click on Browse button.
Browse window will open.
Navigate to place where your file was saved, click on that file ONCE, and click Save button.
Browse window will close, and you'll be back in Reply window.
Click Post button, and you're done.

[spiderlucci]

Try this!

http://housecall.trendmicro.com/housecall/

it's a free anti virus and it scans your PC online.

"hijackthis" would work too   just type it in the search

Let us know!
spider

[Martyheinz]

hijackthis

[Saving space - attachment deleted by admin]