Download
ComboFix by sUBs to your
Desktop.
**Note: It is important that ComboFix is saved directly to your DesktopTemporarily
disable your
antivirus, and any
antispyware real time protection
before performing a scan. Click
this link to see a list of security programs that should be disabled and how to disable them.
Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.
Double click on ComboFix.exe & follow the prompts.
As part of its process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
It is strongly recommended to have this pre-installed on your machine before doing any malware removal should your computer have a problem during the procedure.
** If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's normal malware removal procedures and you will not see the Recovery Console Query.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console. When prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on
Yes to continue scanning for malware.
When finished ComboFix will produce a log for you in C:\
combofix.txtPost the
ComboFix log and a new
HijackThis log in your next reply.
Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall. Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.
