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Author Topic: Need help with an undeletable folder.  (Read 21324 times)

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flomtl

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    Need help with an undeletable folder.
    « on: November 05, 2008, 08:55:03 PM »
    So on my external hardrive i have a folder which is empty, but it cannot be deleted. Ive had this problem with other stuff but never a folder. When i click on it (to highlight) it freezes, and that folder menu gets the (Not Responding), then if i wait very long eventually it will be highlighted. If i try to double click it to open it i get this error message "folder is not accessible. The request could not be performed becasue of an I/O device error. . Ive tried to delete it using various programs that claim to delete undeletable folders however none of them worked, its not that big a deal because i can work around it, but i cannot create partitions (using acronis) on that drive because it always get stuck when checking that piece. I seem to remember getting some error message with something like chskd (dont remeber the order of the letters but it was something like that).

    o and when i try to delete it just using the delete button, first it freezes for a while, then i get the preparing to delete screen, with the little animation of files going to the recycling. and then eventually it tells me it cant be deleted.

    anyone have any tips on how i can get rid of this annoyance?

    i hope this post is in the right place if not im very sorry i didnt know where to put it so i figured windows was general enough:D

    Thanks for the help
    Florian weibel





    JJ 3000



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    Re: Need help with an undeletable folder.
    « Reply #1 on: November 05, 2008, 08:59:08 PM »
    We need more info

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    flomtl

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      Re: Need help with an undeletable folder.
      « Reply #2 on: November 05, 2008, 09:04:26 PM »
      windows xp service pack2. imb thinkpad T60 (laptop) . sound and video card i dont know, ram 512mb. virus program Avast!.

      anything i forgot?

      Broni


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      Re: Need help with an undeletable folder.
      « Reply #3 on: November 05, 2008, 10:20:56 PM »
      Download, and install Unlocker: http://ccollomb.free.fr/unlocker/
      It'll install under right click menu.

      Open Windows Explorer.
      Navigate to "stubborn folder".

      Right click on "stubborn folder". Click Unlocker
      Select Delete from drop-down menu:



      Click OK.
      "stubborn folder" will refuse to be deleted, but Unlocker will give you an option to delete on reboot:



      Click Yes.
      Restart computer.

      flomtl

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        Re: Need help with an undeletable folder.
        « Reply #4 on: November 06, 2008, 09:08:08 PM »
        i did that, and it told me it would delete it on the reboot. but it didnt.

        tried again just in case. Same thing happens. it takes really long for the program to tell me that it cannot be deleted. then it asks me if i want to delete on boot. I say yes. Once again, nothing happens. File is still there.

        iamtonsoffun247



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          Re: Need help with an undeletable folder.
          « Reply #5 on: November 06, 2008, 09:13:41 PM »
          When you right click the folder, what options are you given?

          flomtl

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            Re: Need help with an undeletable folder.
            « Reply #6 on: November 06, 2008, 09:16:16 PM »
            it takes a long time for the right click menu to open. but im given all the regular options. as i would if i was rightclicking on any icon. (send to, delete, unlock, scan, compress, etc...)

            Broni


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            Re: Need help with an undeletable folder.
            « Reply #7 on: November 06, 2008, 09:18:30 PM »
            Did you try to delete it through Command Prompt?

            flomtl

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              Re: Need help with an undeletable folder.
              « Reply #8 on: November 06, 2008, 09:19:19 PM »
              how would that be done? i forget the command to delete it.

              flomtl

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                Re: Need help with an undeletable folder.
                « Reply #9 on: November 06, 2008, 09:19:51 PM »
                and i dont think that works for external hardrive? or dont know how to do it for external...

                Broni


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                Re: Need help with an undeletable folder.
                « Reply #10 on: November 06, 2008, 09:24:52 PM »
                Use deltree command.
                For instance, your external drive is D, and the stubborn folder is located in "some_directory", the command would look like this:
                deltree D:\some_directory\stubborn_folder
                If Normal Mode doesn't work, try Safe Mode.

                flomtl

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                  Re: Need help with an undeletable folder.
                  « Reply #11 on: November 06, 2008, 09:30:12 PM »
                  it says "deltree" is not recognized as a internal or external command operable program or batch file...

                  Broni


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                  Re: Need help with an undeletable folder.
                  « Reply #12 on: November 06, 2008, 09:33:35 PM »
                  Try:
                  rmdir [Drive:]Path /s

                  Broni


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                  Re: Need help with an undeletable folder.
                  « Reply #13 on: November 06, 2008, 09:34:31 PM »
                  rmdir D:\some_directory\stubborn_folder /s

                  flomtl

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                    Re: Need help with an undeletable folder.
                    « Reply #14 on: November 06, 2008, 09:46:11 PM »
                    i tried:
                    RD D:\Subfolder  /S /Q
                    that didnt work. "request could not be performed because of I/O Device error

                    After doing rmdir
                    i get the same error message.

                    will doing this in safe mode change anything?