Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: repetative trojan cleaned but not removed?  (Read 4633 times)

0 Members and 1 Guest are viewing this topic.

Creative247

    Topic Starter


    Newbie

    repetative trojan cleaned but not removed?
    « on: November 06, 2008, 03:27:24 AM »
    Hi,

    I recently rebuilt PC, wiped HDD fresh XP Pro install ect. Things were fine until i decided like a moron to download a matrix style screensaver which would work on my dual monitor display. Within an hour of installing and usign the screensaver McAfee virus scan detected a trojan and deleted it. Becuase it was deleted i assumed it was cleaned and quickly uninstalled the screensaver.

    Since this attack McAfee virus scan has promted me 3-4 times of a trojan, all with identical locations but with slightly different file names (the numbers change in teh file name)

    See screenshot of the latest warning from McAfee Virus scan

    http://design2rent.co.uk/virus/image.jpg

    since this is repeating and McAfee only seems to be deleting the threat rather than completely cleaning it i downloaded the below apps.

    Spybot S/D
    HiJackThis
    Malwarebytes

    Spybot scan results screenshot http://design2rent.co.uk/virus/sd.jpg

    all removed now

    Hijackthis log http://design2rent.co.uk/virus/hijackthis.log

    never used this program before so not sure what to do with the log.

    Malwarebytes results screenshot http://design2rent.co.uk/virus/mwb.jpg

    nothing found



    From the mcafee screenshot has anyone got any ideas why this trojan keeps returning and getting flagged as deleted but is not completely cleaned?

    Any input would be great.

    Cheers

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1769
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: repetative trojan cleaned but not removed?
    « Reply #1 on: November 06, 2008, 06:29:16 AM »
    I'm going to move this to the Virus and Spyware section...
    Meanwhile check the Guide at the top of the page...there may be more info needed.

    patio.
    " Anyone who goes to a psychiatrist should have his head examined. "

    Creative247

      Topic Starter


      Newbie

      Re: repetative trojan cleaned but not removed?
      « Reply #2 on: November 07, 2008, 05:29:37 AM »
      still happening, another screenshot from this morning.

      www.design2rent.co.uk/virus/virus2.jpg

      the 2 highlight lines are the questionable issues the other 2 are false positives as far as i can find.

      Any ideas or any more info needed to help try and clean this?

      Cheers


      CBMatt

      • Mod & Malware Specialist


      • Prodigy

      • Sad and lonely...and loving every minute of it.
      • Thanked: 167
        • Yes
      • Experience: Experienced
      • OS: Windows 7
      Re: repetative trojan cleaned but not removed?
      « Reply #3 on: November 19, 2008, 05:57:45 AM »
      Don't worry, your computer looks clean to me.  This is something that confuses and misleads a lot of users.  If you take a look at those infections, you'll see that they are in the System Volume Information folder.  That folder stores all of your backups used by System Restore.  Basically, what that means is that you had infections that were cleaned and now their backups are being stored in the SVI folder.  They currently aren't a threat to your computer.  However, if you use System Restore to roll the system back, you may get reinfected.  What you should do is clear out all of your restore points and then start a fresh new clean one...

      1.  Go to Start > Programs > Accessories > System Tools > System Restore
      2.  Click on System Restore Settings.
      3.  Check Turn off System Restore and click OK.
      4.  Restart your computer.
      5.  Follow steps 1 and 2 to return to the settings, uncheck Turn off System Restore, and click OK.
      6.  Create a new restore point and close the program.

      System Restore will now be active again.  If you would like to learn more about System Restore, go here.
      Quote
      An undefined problem has an infinite number of solutions.
      —Robert A. Humphrey