Viruses and Trojans found by Dr. Web

[ephemeridos]

ok, thank you so much for your help!!! it's greatly appreciated!

[mcxeb52!]

check the device manager. Does it display, next to the disk drive thing a yellow triangle with an exclamation point in it? When you click on the device properties, what does it say? an error or is thing okay?

http://support.microsoft.com/default.aspx?scid=314060 is a microsoft solution for non working CD/DVD drives, but give it a shot anyway after you sure you have a good system restore point in place. I don't know if this will work for you because I'm not sitting at your computer.

Otherwise, try posting in the Windows forum.

[ephemeridos]

check the device manager. Does it display, next to the disk drive thing a yellow triangle with an exclamation point in it? When you click on the device properties, what does it say? an error or is thing okay?

http://support.microsoft.com/default.aspx?scid=314060 is a microsoft solution for non working CD/DVD drives, but give it a shot anyway after you sure you have a good system restore point in place. I don't know if this will work for you because I'm not sitting at your computer.

Otherwise, try posting in the Windows forum.

sorry, i haven't seen you posting. that's exactly what i have found too.  i was able to fix it and my bitdefender was easy to install without any errors.

thank you for your support

[mcxeb52!]

Glad that you're all good again