accessing yahoo email via Netscape

[wonderer]

Having trouble accessing my email in Yahoo through Netscape 7.0 even though I am putting in the right username and password.  They said to ask for a new password, but when I submitted the birthdate and zip code, it rejected that, too!  

The Help said to "clear cookies" or "clear cache".  What does that have to do with retrieving email?   I can retrieve it using Internet Explorer browser.

Don't know what "clear cookies and cache" means or where to find them ...they didn't give a clue.    

Thanks a lot for any help.

W

[Sidewinder]

Bring up IE, then click Tools, then Internet Options. From the screen presented, click Delete Cookies and Clear History. Cookies are just little text files that hold information for a particular site. They can be a pain, but they also hold info like sign-ons to sites so you don't have to sign in everytime. The history (cache) maintains a list of all the sites you've been to. For privacy reasons, cleaning out this does no harm and is actually recommended.

Your cookies and/or history could be corrupt. Cleaning them out will allow you to reset them.

Hope this helps.

[wonderer]

Sidewinder

Did as you suggested and went back in Netscape to try and retrieve...still not recognizing my password for Yahoo mail.  

I can retrieve and send in Internet Explorer though.  
Any other ideas how to reset password in Netscape?

Isn't there a question I answered that they can verify and reset from that?

[wonderer]

Hay, Sidewinder

I went into Tools in Netscape and  "unblocked" cookies.  It said cookies couldn't be blocked for that site or something.  After I did that, I was able to get into my email.
Does that mean I can't block any cookies in Yahoo?

Under Privacy and Security settings it gives you options on
cookies.  Apparently, I changed those and it affected getting email in Yahoo.  Hmmm.  

W

[Computer_Commando]

IE works the same way.  If you block cookies, you can't access.