spyware.ispynow

[stanton1275]

I'm not sure I'm in the right forum, but I think this relates more to a virus problem than an internet one.  Feel free to redirect me if this is incorrect.

About 3 days ago, my computer suddenly restarted.  After it did I began receiving a message saying spyware.ispynow is a threat to my computer.  So, I tried running spybot to remove the program, but I could not get it to load.  I have run Norton 360 on my computer, but when I run a virus scan, it says my computer is clean.  Since, then my computer has been starting up sporadically, and when I open a Firefox I get either "Insecure Internet Activity. Threat of virus attack" or  and page load error message though my computer says I'm connected to the internet.  I've tried all of the ipconfig command and it has not help with my internet access.  Sometimes it will let me open pages briefly, but Firefox quickly shuts down thereafter.

I've had something similar to this happen about 4 months ago.  At the time, I thought it was a problem with service pack 3.  I ended up just doing a system restore and fixing the problem.  I've tried that this time, but once I get to the final prompt and click next nothing happens.  I've been through all of the troubleshooting steps on Microsoft's website including running it in Safe Mode, and still cannot get it to run.

As far as my system goes, I'm running Windows XP on a HP Pavilion with 80G and 1.2ram.  My browser is FF3 and I use a secure wireless connect.

Not sure if its related or not, but I also keep getting a Google Installer error as well.  Anybody have an idea what I've gotten myself into?

[Carbon Dudeoxide]

You might want to start here:
http://www.computerhope.com/forum/index.php/topic,46313.0.html

[stanton1275]

Okay, so I've been following the instructions pasted above. I have run the cc cleaner, but I cannot get Superanti spyware to run on my computer.  I've downloaded the exe file to another computer, and transferred it on jump drive because my computer will not connect to the internet.  When I try to open superanti spyware I get a message that it has encountered a problem and needs to close, but I can run the exe file from the jump drive on the computer I downloaded it from.  So, it seems like the file is okay  I also cannot get the malwarebytes exe file to open on my computer either.  I don't get an error message, just nothing happens when I double click on it.  Any advice?

[Carbon Dudeoxide]

Try renaming them to something else.

Otherwise, try to get us a HijackThis Log.

[stanton1275]

Thanks, the renaming worked.  Superantispyware scan came back clean.  Here is the log from Hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:33:53 PM, on 12/13/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\SUPERAntiSpyware\d704472f-e30d-4b32-bef9-181bf55a7c18.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Trend Micro\HijackThis\sniper.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.bearshare.com/sidebar.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.bearshare.com/sidebar.html?src=ssb
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VirusScannerPro] C:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Mark Girard\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [BackupNotify] C:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O4 - HKCU\..\Run: [nah_Shell] C:\Documents and Settings\Mark Girard\nah_oeyy.exe
O4 - HKCU\..\Run: [HPseti] "C:\Documents and Settings\Mark Girard\Application Data\Google\runhh6110411.exe"
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [IW_Drop_Icon] C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe /DropDisc
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\d704472f-e30d-4b32-bef9-181bf55a7c18.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1205790166828
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SystemSuite Task Manager - Avanquest Publishing USA, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 14693 bytes

Let me know if this helps.  Thanks.

[stanton1275]

Malwarebytes log

Malwarebytes' Anti-Malware 1.31
Database version: 1456
Windows 5.1.2600 Service Pack 3

12/14/2008 12:04:16 PM
mbam-log-2008-12-14 (12-04-15).txt

Scan type: Full Scan (C:\|)
Objects scanned: 141352
Time elapsed: 49 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 10
Registry Values Infected: 3
Registry Data Items Infected: 1
Folders Infected: 1
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Documents and Settings\Mark Girard\Application Data\Google\mscscc.dll (Trojan.FakeAlert) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\nah_Shell (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\HPseti (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Perfect Defender 2009 (Rogue.PerfectDefender) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Mark Girard\Local Settings\Temp\TDSS3db0.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSScfum.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSSnrsr.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSSofxh.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSSriqp.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\drivers\TDSSpaxt.sys (Trojan.TDSS) -> Delete on reboot.
C:\Program Files\Perfect Defender 2009\pd.dll (Rogue.PerfectDefender) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mark Girard\Application Data\Google\runhh6110411.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\Mark Girard\Application Data\Google\mscscc.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\system32\TDSSfxwp.dll (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system32\TDSStkdv.log (Trojan.TDSS) -> Delete on reboot.

[CBMatt]

Click Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices.

• Scroll down to “Non-plug and Play Drivers” and click the plus icon to open those drivers.
  
• Then search for TDSSserv.sys
  
• Let me know if you find this or not.
• If you do find it, right click on it, and select “Disable”. Do not try to uninstall it.

You should then continue with the following steps...

Please print these instructions as they will be needed later when Internet access is not available.
 
Download SDFix by AndyManchesta and save it to your desktop. http://rapidshare.com/files/156236231/SDFix.exe.html

When using this tool, you must use the Administrator's account or an account with Administrative rights

• Double click SDFix.exe and it will extract the files to %systemdrive%
  
• (this is the drive that contains the Windows Directory, typically C:\SDFix).
  
• DO NOT use it just yet.

.Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
 
Open the SDFix folder and double click RunThis.bat to start the script.

• Type Y to begin the cleanup process.
  
• It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
  
• When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
  
• Copy and paste the contents of the results file Report.txt in your next reply.

[stanton1275]

Thanks.  I found and disabled TDSSserv.sys and followed the rest of the instructions.  Here is the report:


SDFix: Version 1.236
Run by Mark Girard on Wed 12/17/2008 at 09:19 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :
 


                                 Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-17 21:40:24
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4]
"p0"="C:\Program Files\DAEMON Tools Lite\"
"h0"=dword:00000000
"khjeh"=hex:f0,c6,9e,f3,27,10,77,aa,6f,f3,cd,5e,12,a6,12,0b,ec,3f,08,5a,d8,..

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001]
"a0"=hex:20,01,00,00,43,cb,be,20,09,31,df,e8,f7,87,e1,82,35,66,d0,7f,e5,..
"khjeh"=hex:4c,b4,2b,4d,16,03,92,21,b9,32,29,4e,ea,82,36,14,d7,d9,e0,cd,93,..

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40]
"khjeh"=hex:e9,47,0a,1f,a1,d7,e4,5e,72,e5,8d,16,f4,c7,7e,74,04,bc,d9,19,2d,..
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\TDSSserv.sys]
"start"=dword:00000001
"type"=dword:00000001
"imagepath"=str(2):"\systemroot\system32\drivers\TDSSpaxt.sys"
"group"="file system"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\TDSSserv.sys\modules]
"TDSSserv"="\systemroot\system32\drivers\TDSSpaxt.sys"
"TDSSl"="\systemroot\system32\TDSSofxh.dll"
"tdssservers"="\systemroot\system32\TDSSosvd.dat"
"tdssmain"="\systemroot\system32\TDSSnrsr.dll"
"tdsslog"="\systemroot\system32\TDSSriqp.dll"
"tdssadw"="\systemroot\system32\TDSScfum.dll"
"tdssinit"="\systemroot\system32\TDSSfxwp.dll"
"tdssurls"="\systemroot\system32\TDSSnmxh.log"
"tdsspanels"="\systemroot\system32\TDSSsihc.dll"
"tdsserrors"="\systemroot\system32\TDSSrhym.log"
"TDSSproc"="\systemroot\system32\TDSStkdv.log"
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4]
"p0"="C:\Program Files\DAEMON Tools Lite\"
"h0"=dword:00000000
"khjeh"=hex:f0,c6,9e,f3,27,10,77,aa,6f,f3,cd,5e,12,a6,12,0b,ec,3f,08,5a,d8,..

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001]
"a0"=hex:20,01,00,00,43,cb,be,20,09,31,df,e8,f7,87,e1,82,35,66,d0,7f,e5,..
"khjeh"=hex:4c,b4,2b,4d,16,03,92,21,b9,32,29,4e,ea,82,36,14,d7,d9,e0,cd,93,..

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40]
"khjeh"=hex:e9,47,0a,1f,a1,d7,e4,5e,72,e5,8d,16,f4,c7,7e,74,04,bc,d9,19,2d,..
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\TDSSserv.sys]
"start"=dword:00000001
"type"=dword:00000001
"imagepath"=str(2):"\systemroot\system32\drivers\TDSSpaxt.sys"
"group"="file system"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules]
"TDSSserv"="\systemroot\system32\drivers\TDSSpaxt.sys"
"TDSSl"="\systemroot\system32\TDSSofxh.dll"
"tdssservers"="\systemroot\system32\TDSSosvd.dat"
"tdssmain"="\systemroot\system32\TDSSnrsr.dll"
"tdsslog"="\systemroot\system32\TDSSriqp.dll"
"tdssadw"="\systemroot\system32\TDSScfum.dll"
"tdssinit"="\systemroot\system32\TDSSfxwp.dll"
"tdssurls"="\systemroot\system32\TDSSnmxh.log"
"tdsspanels"="\systemroot\system32\TDSSsihc.dll"
"tdsserrors"="\systemroot\system32\TDSSrhym.log"
"TDSSproc"="\systemroot\system32\TDSStkdv.log"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg]
"s1"=dword:2df9c43f
"s2"=dword:110480d0
"h0"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4]
"p0"="C:\Program Files\DAEMON Tools Lite\"
"h0"=dword:00000000
"khjeh"=hex:f0,c6,9e,f3,27,10,77,aa,6f,f3,cd,5e,12,a6,12,0b,ec,3f,08,5a,d8,..

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001]
"a0"=hex:20,01,00,00,43,cb,be,20,09,31,df,e8,f7,87,e1,82,35,66,d0,7f,e5,..
"khjeh"=hex:4c,b4,2b,4d,16,03,92,21,b9,32,29,4e,ea,82,36,14,d7,d9,e0,cd,93,..

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40]
"khjeh"=hex:e9,47,0a,1f,a1,d7,e4,5e,72,e5,8d,16,f4,c7,7e,74,04,bc,d9,19,2d,..
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TDSSserv.sys]
"start"=dword:00000001
"type"=dword:00000001
"imagepath"=str(2):"\systemroot\system32\drivers\TDSSpaxt.sys"
"group"="file system"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules]
"TDSSserv"="\systemroot\system32\drivers\TDSSpaxt.sys"
"TDSSl"="\systemroot\system32\TDSSofxh.dll"
"tdssservers"="\systemroot\system32\TDSSosvd.dat"
"tdssmain"="\systemroot\system32\TDSSnrsr.dll"
"tdsslog"="\systemroot\system32\TDSSriqp.dll"
"tdssadw"="\systemroot\system32\TDSScfum.dll"
"tdssinit"="\systemroot\system32\TDSSfxwp.dll"
"tdssurls"="\systemroot\system32\TDSSnmxh.log"
"tdsspanels"="\systemroot\system32\TDSSsihc.dll"
"tdsserrors"="\systemroot\system32\TDSSrhym.log"
"TDSSproc"="\systemroot\system32\TDSStkdv.log"
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4]
"p0"="C:\Program Files\DAEMON Tools Lite\"
"h0"=dword:00000000
"khjeh"=hex:f0,c6,9e,f3,27,10,77,aa,6f,f3,cd,5e,12,a6,12,0b,ec,3f,08,5a,d8,..

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001]
"a0"=hex:20,01,00,00,43,cb,be,20,09,31,df,e8,f7,87,e1,82,35,66,d0,7f,e5,..
"khjeh"=hex:4c,b4,2b,4d,16,03,92,21,b9,32,29,4e,ea,82,36,14,d7,d9,e0,cd,93,..

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40]
"khjeh"=hex:e9,47,0a,1f,a1,d7,e4,5e,72,e5,8d,16,f4,c7,7e,74,04,bc,d9,19,2d,..
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\TDSSserv.sys]
"start"=dword:00000001
"type"=dword:00000001
"imagepath"=str(2):"\systemroot\system32\drivers\TDSSpaxt.sys"
"group"="file system"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\TDSSserv.sys\modules]
"TDSSserv"="\systemroot\system32\drivers\TDSSpaxt.sys"
"TDSSl"="\systemroot\system32\TDSSofxh.dll"
"tdssservers"="\systemroot\system32\TDSSosvd.dat"
"tdssmain"="\systemroot\system32\TDSSnrsr.dll"
"tdsslog"="\systemroot\system32\TDSSriqp.dll"
"tdssadw"="\systemroot\system32\TDSScfum.dll"
"tdssinit"="\systemroot\system32\TDSSfxwp.dll"
"tdssurls"="\systemroot\system32\TDSSnmxh.log"
"tdsspanels"="\systemroot\system32\TDSSsihc.dll"
"tdsserrors"="\systemroot\system32\TDSSrhym.log"
"TDSSproc"="\systemroot\system32\TDSStkdv.log"

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"="C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe:*:Enabled:Earthlink"
"C:\\WINDOWS\\system32\\mshta.exe"="C:\\WINDOWS\\system32\\mshta.exe:*:Enabled:Microsoft (R) HTML Application host"
"C:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"="C:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe:*:Enabled:HP Software Update Client"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\LIvVE\\System\\mIC.exe"="C:\\Program Files\\LIvVE\\System\\mIC.exe:*:Enabled:mIC"
"C:\\Program Files\\NewTech Infosystems\\NTI CD-Maker\\LiveUpdate.exe"="C:\\Program Files\\NewTech Infosystems\\NTI CD-Maker\\LiveUpdate.exe:*:Enabled:LiveUpdate Microsoft ?"
"C:\\Program Files\\Macromedia\\Dreamweaver MX\\Dreamweaver.exe"="C:\\Program Files\\Macromedia\\Dreamweaver MX\\Dreamweaver.exe:*:Enabled:Dreamweaver MX"
"C:\\Program Files\\Macromedia\\Fireworks MX\\Fireworks.exe"="C:\\Program Files\\Macromedia\\Fireworks MX\\Fireworks.exe:*:Enabled:Fireworks MX"
"C:\\Program Files\\GameSpy Arcade\\Aphex.exe"="C:\\Program Files\\GameSpy Arcade\\Aphex.exe:*:Enabled:GameSpy Arcade"
"C:\\Program Files\\GameSpy Arcade\\Services\\gspoker\\Poker-GS.exe"="C:\\Program Files\\GameSpy Arcade\\Services\\gspoker\\Poker-GS.exe:*:Enabled:GameSpy Poker by Jeff Anderson"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"
"C:\\Program Files\\BearShare Applications\\BearShare\\BearShare.exe"="C:\\Program Files\\BearShare Applications\\BearShare\\BearShare.exe:*:Enabled:BearShare"
"C:\\Program Files\\BitLord\\BitLord.exe"="C:\\Program Files\\BitLord\\BitLord.exe:*:Enabled:BitLord"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"
"C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager"
"C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe"="C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager"
"C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy.exe:*:Enabled:hpqcopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe:*:Enabled:hpiscnapp.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\WINDOWS\\explorer.exe"="C:\\WINDOWS\\explorer.exe:*:Enabled:Windows Explorer"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager"
"C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe"="C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager"
"C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application"

Remaining Files :



Files with Hidden Attributes :

Sun 31 Dec 2006             0 A.SH. --- "C:\RECYCLER\S-1-5-18\Dc44.tmp"
Fri 25 Nov 2005         1,024 ...HR --- "C:\WINDOWS\system32\NTICDMK32.dll"
Fri 25 Nov 2005         1,024 A..HR --- "C:\WINDOWS\system32\ntiembed.dll"
Fri  8 Dec 2006         4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sat 15 Mar 2008       228,383 ...HR --- "C:\WINDOWS\system32\drivers\etc\Hosts.bak"

Finished!

[stanton1275]

Should TDSServ.sys still be on my computer?  I noticed it is still located in the where you it was described before.

Thanks again.

[CBMatt]

This infection requires a few steps in order for it to be removed.  All I've had you do so far is disable it in hopes of making it weaker/inactive.  Now we get to the good stuff...

Download ComboFix by sUBs from one of the below links.  Be sure to save it to the Desktop.

http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Close any open web browsers (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your anti-virus, and any anti-spyware real-time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

1. Go to Start > Run > type Notepad.exe and click OK to open Notepad.
It must be Notepad, not Wordpad.
2. Copy the text in the below code box by highlighting all the text and pressing Ctrl+C

Code: [Select]

KillAll::

File::
C:\WINDOWS\system32\drivers\TDSSpaxt.sys
C:\WINDOWS\system32\TDSSofxh.dll
C:\WINDOWS\system32\TDSSosvd.dat
C:\WINDOWS\system32\TDSSnrsr.dll
C:\WINDOWS\system32\TDSSriqp.dll
C:\WINDOWS\system32\TDSScfum.dll
C:\WINDOWS\system32\TDSSfxwp.dll
C:\WINDOWS\system32\TDSSnmxh.log
C:\WINDOWS\system32\TDSSsihc.dll
C:\WINDOWS\system32\TDSSrhym.log
C:\WINDOWS\system32\TDSStkdv.log

Registry::
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\TDSSserv.sys]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\TDSSserv.sys\modules]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\TDSSserv.sys]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TDSSserv.sys]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\TDSSserv.sys]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\TDSSserv.sys\modules]

3. Go to the Notepad window and click Edit > Paste
4. Then click File > Save
5. Name the file CFScript.txt - Save the file to your Desktop
6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!



ComboFix will begin to execute, just follow the prompts.
After reboot (in case it asks to reboot), it will produce a log for you.
Post that log (Combofix.txt) in your next reply, along with a new HijackThis log.

Note: Do not click ComboFix's window while it is running. That may cause your system to freeze

Remember to re-enable your anti-virus and anti-spyware protection when ComboFix is complete.

[stanton1275]

Thanks so much.  Here is the log:

ComboFix 08-12-17.01 - Mark Girard 2008-12-18  8:58:38.2 - NTFSx86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1151.646 [GMT -5:00]
Running from: c:\documents and settings\Mark Girard\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Mark Girard\Desktop\CFScript.txt
 * Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
c:\windows\system32\drivers\TDSSpaxt.sys
c:\windows\system32\TDSScfum.dll
c:\windows\system32\TDSSfxwp.dll
c:\windows\system32\TDSSnmxh.log
c:\windows\system32\TDSSnrsr.dll
c:\windows\system32\TDSSofxh.dll
c:\windows\system32\TDSSosvd.dat
c:\windows\system32\TDSSrhym.log
c:\windows\system32\TDSSriqp.dll
c:\windows\system32\TDSSsihc.dll
c:\windows\system32\TDSStkdv.log
.

(((((((((((((((((((((((((   Files Created from 2008-11-18 to 2008-12-18  )))))))))))))))))))))))))))))))
.

2008-12-17 23:54 . 2008-12-17 23:54   <DIR>   d--------   c:\program files\Windows Sidebar
2008-12-17 23:51 . 2008-12-17 23:56   <DIR>   d--------   c:\program files\Symantec
2008-12-17 23:51 . 2008-12-18 00:22   <DIR>   d--------   c:\documents and settings\All Users\Application Data\Symantec
2008-12-17 23:51 . 2008-12-17 23:56   123,952   --a------   c:\windows\system32\drivers\SYMEVENT.SYS
2008-12-17 23:51 . 2008-12-17 23:56   60,800   --a------   c:\windows\system32\S32EVNT1.DLL
2008-12-17 23:51 . 2008-12-17 23:56   10,563   --a------   c:\windows\system32\drivers\SYMEVENT.CAT
2008-12-17 23:51 . 2008-12-17 23:56   805   --a------   c:\windows\system32\drivers\SYMEVENT.INF
2008-12-17 22:22 . 2008-12-17 22:22   <DIR>   d--------   c:\documents and settings\All Users\Symantec Temporary Files
2008-12-17 21:23 . 2008-12-17 21:23   552   --a------   c:\windows\system32\d3d8caps.dat
2008-12-17 21:17 . 2008-12-17 21:17   578,560   --a------   c:\windows\system32\dllcache\user32.dll
2008-12-17 21:11 . 2008-12-17 21:11   <DIR>   d--------   c:\windows\ERUNT
2008-12-17 20:57 . 2008-12-17 21:44   <DIR>   d--------   C:\SDFix
2008-12-15 08:41 . 2008-12-15 08:41   <DIR>   d--------   c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2008-12-14 17:32 . 2008-12-14 17:48   1,393   --a------   c:\windows\imsins.BAK
2008-12-14 11:13 . 2008-12-14 11:13   <DIR>   d--------   c:\documents and settings\Mark Girard\Application Data\Malwarebytes
2008-12-13 18:29 . 2008-12-13 18:29   <DIR>   d--------   c:\program files\Trend Micro
2008-12-13 13:55 . 2008-12-14 11:13   <DIR>   d--------   c:\program files\Malwarebytes' Anti-Malware
2008-12-13 13:55 . 2008-12-13 13:55   <DIR>   d--------   c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-13 13:55 . 2008-12-03 19:59   38,496   --a------   c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-13 13:55 . 2008-12-03 19:59   15,504   --a------   c:\windows\system32\drivers\mbam.sys
2008-12-13 13:53 . 2008-12-13 13:56   <DIR>   d--------   c:\program files\SUPERAntiSpyware
2008-12-13 13:53 . 2008-12-13 13:53   <DIR>   d--------   c:\documents and settings\Mark Girard\Application Data\SUPERAntiSpyware.com
2008-12-13 11:14 . 2008-12-13 11:14   <DIR>   d--------   c:\program files\CCleaner
2008-12-09 19:13 . 2008-12-09 19:13   <DIR>   d--------   C:\N360_BACKUP
2008-12-01 12:05 . 2008-12-01 12:05   <DIR>   d--------   c:\windows\system32\en
2008-12-01 12:05 . 2008-12-01 12:05   <DIR>   d--------   c:\windows\system32\bits
2008-12-01 11:50 . 2008-12-01 11:50   <DIR>   d--------   c:\windows\EHome
2008-11-30 23:59 . 2004-08-25 04:05   <DIR>   d--------   c:\documents and settings\Administrator\Application Data\Symantec
2008-11-30 23:59 . 2004-08-25 03:49   <DIR>   d--------   c:\documents and settings\Administrator\Application Data\Sonic
2008-11-30 23:59 . 2004-08-25 04:05   <DIR>   d--------   c:\documents and settings\Administrator\Application Data\Apple Computer
2008-11-30 23:59 . 2008-11-30 23:59   <DIR>   d--------   c:\documents and settings\Administrator
2008-11-28 12:24 . 2008-11-28 12:25   <DIR>   d--------   c:\program files\iTunes
2008-11-28 12:24 . 2008-11-28 12:24   <DIR>   d--------   c:\program files\iPod
2008-11-28 12:24 . 2008-11-28 12:25   <DIR>   d--------   c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-18 14:04   ---------   d-----w   c:\program files\Common Files\Symantec Shared
2008-12-18 13:47   ---------   d-----w   c:\program files\Norton 360
2008-12-18 04:59   ---------   d-----w   c:\documents and settings\Mark Girard\Application Data\Symantec
2008-12-15 19:20   ---------   d-----w   c:\documents and settings\Mark Girard\Application Data\HPAppData
2008-12-14 22:18   ---------   d-----w   c:\documents and settings\All Users\Application Data\Trymedia
2008-12-13 18:52   ---------   d-----w   c:\program files\Common Files\Wise Installation Wizard
2008-12-13 16:04   ---------   d-----w   c:\program files\Spybot - Search & Destroy
2008-12-13 16:04   ---------   d-----w   c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-13 16:03   ---------   d-----w   c:\documents and settings\Mark Girard\Application Data\Lavasoft
2008-11-28 17:24   ---------   d-----w   c:\program files\Common Files\Apple
2008-11-28 17:22   ---------   d-----w   c:\program files\QuickTime
2008-10-24 11:21   455,296   ----a-w   c:\windows\system32\drivers\mrxsmb.sys
2008-10-24 04:01   ---------   d-----w   c:\program files\HighMAT CD Writing Wizard
2008-06-30 18:44   324,976   ----a-w   c:\program files\mozilla firefox\components\coFFPlgn.dll
2008-12-01 12:55   122,880   ----a-w   c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.

(((((((((((((((((((((((((((((   snapshot@2008-12-18_ 8.55.13.40   )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-12-18 14:02:55   16,384   ----atw   c:\windows\Temp\Perflib_Perfdata_768.dat
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayExcluded]
@="{4433A54A-1AC8-432F-90FC-85F045CF383C}"
[HKEY_CLASSES_ROOT\CLSID\{4433A54A-1AC8-432F-90FC-85F045CF383C}]
2008-10-31 12:24   576352   --a------   c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayPending]
@="{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}"
[HKEY_CLASSES_ROOT\CLSID\{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}]
2008-10-31 12:24   576352   --a------   c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayProtected]
@="{476D0EA3-80F9-48B5-B70B-05E677C9C148}"
[HKEY_CLASSES_ROOT\CLSID\{476D0EA3-80F9-48B5-B70B-05E677C9C148}]
2008-10-31 12:24   576352   --a------   c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"Google Update"="c:\documents and settings\Mark Girard\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2008-09-07 133104]
"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\wcescomm.exe" [2006-06-20 1207080]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]
"IW_Drop_Icon"="c:\program files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe" [2004-07-30 1123840]
"InstantTray"="c:\program files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe" [2004-05-06 772096]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\d704472f-e30d-4b32-bef9-181bf55a7c18.exe" [2008-12-04 1809648]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2007-07-11 185896]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"PinnacleDriverCheck"="c:\windows\system32\PSDrvCheck.exe" [2003-11-10 406016]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
"HPHmon05"="c:\windows\system32\hphmon05.exe" [2003-05-22 483328]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-10-14 49152]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2005-01-12 241664]
"eabconfg.cpl"="c:\program files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-07-30 286720]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2004-03-01 200766]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-03-25 335872]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-09-03 111936]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2003-10-07 159744]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-12-01 29744]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-02-18 51048]
"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512]
"ATIModeChange"="Ati2mdxx.exe" [2001-09-04 c:\windows\system32\Ati2mdxx.exe]
"AGRSMMSG"="AGRSMMSG.exe" [2005-03-04 c:\windows\AGRSMMSG.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe [2008-01-11 39792]
Adobe Reader Synchronizer.lnk - c:\program files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2007-05-11 738968]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-10-14 214360]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
Quicken Scheduled Updates.lnk - c:\program files\Quicken\bagent.exe [2004-01-29 57344]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"HideClock"= 0 (0x0)

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"DisallowRun"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-03 14:56 352256 c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.I420"= vdrcodec.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"SymWSC"=2 (0x2)
"SNDSrvc"=3 (0x3)
"SBService"=2 (0x2)
"SAVScan"=2 (0x2)
"navapsvc"=2 (0x2)
"ccPwdSvc"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\mshta.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Macromedia\\Dreamweaver MX\\Dreamweaver.exe"=
"c:\\Program Files\\Macromedia\\Fireworks MX\\Fireworks.exe"=
"c:\\Program Files\\BitLord\\BitLord.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[stanton1275]

Too much for just one.  Here's the rest.  Thanks again.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3783:TCP"= 3783:TCP:Gamespy
"27900:UDP"= 27900:UDP:Gamespy
"28900:TCP"= 28900:TCP:Gamespy
"29900:TCP"= 29900:TCP:Gamespy
"29901:TCP"= 29901:TCP:Gamespy
"13139:UDP"= 13139:UDP:Gamespy
"6515:UDP"= 6515:UDP:Gamespy
"6500:TCP"= 6500:TCP:Gamespy
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R0 atiide;atiide;c:\windows\system32\DRIVERS\atiide.sys [2004-08-25 5632]
R0 VOBID;VOBID;c:\windows\system32\DRIVERS\vobid.sys [2003-08-01 29239]
R1 SASDIFSV;SASDIFSV;\??\c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2008-12-04 8944]
R1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2008-12-04 55024]
R1 vobiw;vobiw;c:\windows\system32\drivers\vobiw.sys [2004-07-06 188416]
R2 LiveUpdate Notice;LiveUpdate Notice;"c:\program files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [2008-02-18 149352]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2007-10-28 24652]
R3 cdrdrv;Cdrdrv;c:\windows\system32\Drivers\Cdrdrv.sys [2004-08-03 62976]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-12-18 99376]
R3 SASENUM;SASENUM;\??\c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-12-04 7408]
S2 tmpreflt;tmpreflt;\??\c:\progra~1\VCOM\SYSTEM~1\tmpreflt.sys []
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys [2008-01-12 23888]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;"c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-01-18 29744]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt   REG_MULTI_SZ      hpqcxs08 hpqddsvc

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2008-10-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2008-12-18 c:\windows\Tasks\GoogleUpdateTaskUser.job
- c:\documents and settings\Mark Girard\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-09-07 21:43]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.cnn.com/
mDefault_Page_URL = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
mStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://securityresponse.symantec.com/avcenter/fix_homepage
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
FF - ProfilePath - c:\documents and settings\Mark Girard\Application Data\Mozilla\Firefox\Profiles\i8mqttkv.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - component: c:\documents and settings\Mark Girard\Application Data\Mozilla\Firefox\Profiles\i8mqttkv.default\extensions\{463F6CA5-EE3C-4be1-B7E6-7FEE11953374}\platform\WINNT\components\FoxyTunes.dll
FF - component: c:\program files\Mozilla Firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\documents and settings\Mark Girard\Application Data\Mozilla\Firefox\Profiles\i8mqttkv.default\extensions\[email protected]\platform\WINNT_x86-msvc\plugins\npmnqmp07076007.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-18 09:03:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
  Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe??8?2?5?2? ???B???B?

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1108)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\program files\Analog Devices\SoundMAX\SMAgent.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Apoint2K\ApntEx.exe
c:\progra~1\MI3AA1~1\rapimgr.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqste08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
.
**************************************************************************
.
Completion time: 2008-12-18  9:10:41 - machine was rebooted
ComboFix-quarantined-files.txt  2008-12-18 14:10:34
ComboFix2.txt  2008-12-18 13:56:08

Pre-Run: 13,551,325,184 bytes free
Post-Run: 13,527,056,384 bytes free

278   --- E O F ---   2008-12-18 05:03:18

[stanton1275]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:34:47 AM, on 12/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Mark Girard\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
C:\Program Files\SUPERAntiSpyware\d704472f-e30d-4b32-bef9-181bf55a7c18.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\sniper.exe.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://securityresponse.symantec.com/avcenter/fix_homepage/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Mark Girard\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [IW_Drop_Icon] C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe /DropDisc
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\d704472f-e30d-4b32-bef9-181bf55a7c18.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1205790166828
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: SystemSuite Task Manager - Unknown owner - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 13024 bytes

[CBMatt]

Okay, things are looking much better.  How is your computer running now?

[stanton1275]

It's running great.  Thanks so much.  What do you recommend going forward?  I have Norton 360, but I'm not partial to it.  Thanks so much, again.