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Author Topic: desktop icon and start up menu does not appear!!  (Read 3825 times)

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gc1074

    Topic Starter


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    desktop icon and start up menu does not appear!!
    « on: December 22, 2008, 02:16:08 AM »

    does  my computer attack  by VUNDO TROJAN?pls  help....
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    CBMatt

    • Mod & Malware Specialist


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    • OS: Windows 7
    Re: desktop icon and start up menu does not appear!!
    « Reply #1 on: December 22, 2008, 02:38:30 AM »
    Press Ctrl + Alt + Del to open the Task Manager.  Click on File > New Task and then type explorer and click OK.

    If that doesn't work, can you get into Safe Mode With Networking?
    http://www.computerhope.com/issues/chsafe.htm

    If either of these methods help you get to your desktop, then please follow the steps here and post back with as many of the requested logs as you can provide:
    http://www.computerhope.com/forum/index.php/topic,46313.0.html
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