I have a problem and I am not sure it is related to my serial port or not. My wife recently bought an ovacue machine to measure fertility. Included was a data cable to connect to the computer’s serial port so that the accompanying program can chart her fertility. This worked well for a month. Now the data will not download to the computer. I have reinstalled the program and it still doesn’t work. I am posting here because the only troubleshooting help provided from the company is an 800 number. Do you think this a communication problem or a software problem? I checked my devise manger and it claims the port is fine. I also tried to update the driver but there is no update for it. Nor can I roll the driver back.
I am running Windows XP home with the second edition of updates
