ReImage.com - be aware

[BC_Programmer]

I'm starting to feel sorry for the poor fellows suckered in by their overly polite marketing staff...

[Broni]

I know, what you you mean. There was a guy from Symantec, on some other board, some other day, trying to defend Norton.
He didn't last too long

[BC_Programmer]

actually, come to think of it, I also feel sorry for their marketing staff, considering the juxtapose they are constantly placed in.

[NicholasBlack]

I'm curious to know how or what sort of antivirus technology is used in this scan. I'm not asking for a source code, just a generalization.

Reading the blog I found this. CCleanup: Or CCmuckup?, referring to CCleaner. That's a pretty bold statement about a program that has had Over 225 million downloads! If you don't know we suggest CCleaner on these forums as part of our malware removal guide. Not to remove malware but as a safe disk cleaner.

Learn about what CCleaner is before labeling it. It is in no way an antivirus. It is simply a disk cleaner for unneeded Windows/Browser files, cookies etc.

This what you say about CCleaner.

http://www.reimage.com/blog/?p=156

ResultCrashing Web Browser

    * Task manger still disabled.
    * Multiple viruses still present (system doctor, virusseigyo, advanced registry optimizer, winspyware protect).
    * Can’t change wallpaper.
    * Control panel has missing functions.
    * New: Internet explorer won’t load now.

Hi,

I think you may have missed the context of our test... when we ran it it was by checking out different applications on the same VMware:

The products reviewed below have been tested, trying to repair the same operating system (VMware) using different solutions. This example of a dysfunctional computer offers a clunky user experience, slower than usual boot and user will find surfing the Internet difficult.
http://www.reimage.com/blog/?p=156

In this case, yes, CCleaner didn't work. I will check and see tomorrow if I can provide the forum the actual link to the image so you won't have to take my word for it. Will keep you posted.

Sincerely,

Nicholas Black
Marketing Director
www.reimage.com
nico at reimage dot com
Office: +972 (3) 575-9-757 x104
Mobile: +972 (54) 250-9-777
Fax: +972 (3) 521-2-361

[evilfantasy]

* Task manger still disabled.
   * Multiple viruses still present (system doctor, virusseigyo, advanced registry optimizer, winspyware protect).
   * Can’t change wallpaper.
   * Control panel has missing functions.
   * New: Internet explorer won’t load now.

My point is that CCleaner isn't supposed to deal with any of those issues. It's just a disk cleaner. Nothing more. It has a few other functions but it's primary design is to clean your HD of junk files, hence the name. CCleaner. Crap Cleaner

[Broni]

The guy is all over: http://www.geekstogo.com/forum/ReImage-com-t223177.html#entry1419824
No comments on those RED sites, though...

[NicholasBlack]

The guy is all over: http://www.geekstogo.com/forum/ReImage-com-t223177.html#entry1419824
No comments on those RED sites, though...

Dear Broni,

Could you please explain what you mean by red sites so I can provide a proper answer?

Thanks,

Nicholas Black
Marketing Director
www.reimage.com
nico at reimage dot com
Office: +972 (3) 575-9-757 x104
Mobile: +972 (54) 250-9-777
Fax: +972 (3) 521-2-361

[NicholasBlack]

* Task manger still disabled.
   * Multiple viruses still present (system doctor, virusseigyo, advanced registry optimizer, winspyware protect).
   * Can’t change wallpaper.
   * Control panel has missing functions.
   * New: Internet explorer won’t load now.

My point is that CCleaner isn't supposed to deal with any of those issues. It's just a disk cleaner. Nothing more. It has a few other functions but it's primary design is to clean your HD of junk files, hence the name. CCleaner. Crap Cleaner

Point taken, the purpose of the test was to take a highly damaged machine and illustrate how Reimage receives the best results across a myriad of problems. We can achieve such results due to our unique approach to the repair process which also includes an anti-virus component.

Sincerely,

Nicholas Black
Marketing Director
www.reimage.com
nico at reimage dot com
Office: +972 (3) 575-9-757 x104
Mobile: +972 (54) 250-9-777
Fax: +972 (3) 521-2-361

[Broni]

Could you please explain what you mean by red sites so I can provide a proper answer?

My reply #59.

[Broni]

which also includes an anti-virus component

...which is based on what program, if I may ask?

[NicholasBlack]

Could you please explain what you mean by red sites so I can provide a proper answer?

My reply #59.

Could explain what the colors mean and how you get to see them? I am not familiar with this classification system...

[Broni]

how Reimage receives the best results across a myriad of problems. We can achieve such results due to our unique approach to the repair process

I'm sorry, no offense, please, but when I see words like the above in bold, I start feeling like I'm 30 years back in my old country, and listening to some communist propaganda.
If the program is so best, and unique, why was my computer called "dysfunctional"?
I guess, Reimage is totally "dysfunctional".

[BC_Programmer]

quote from Broni's Linked thread, from nicholasBlack

...We are working on fixing this...

Now, obviously it will take time for the devs to get word on what needs changing.

But as far as your wording goes... it just needs some string resources changed. There is nothing to "work" on so to speak, just add it to the devs queue  


Also it's been debated wether it is a valid/scam etc product. Even in the case that it is a valid product, I hate to say it (given your teams hard work) but if it's going to be a "good" product, it needs to change a LOT.

and regarding CCleaner, before analyzing how well a program works, perhaps it requires a bit of knowledge on what the program does?

Point taken, the purpose of the test was to take a highly damaged machine ...

by highly damaged I'm sure you mean well infected.


a highly damaged machine would be one of those "fell off the back of the truck" dealios.

[Broni]

Could explain what the colors mean and how you get to see them? I am not familiar with this classification system...

Well, that's another interesting approach from your company.
As I said in my reply $59, web sites rating come from widely used WOT: http://wot.com/
Since you're not familiar with WOT, that would be another  proof of what i said before:

yellow, and red marked site, actually had direct Reimage download links, which means, the links were posted there with full Reimage company approval.
I guess, they don't give a crap, where they advertise. $65 is $65....

[NicholasBlack]

how Reimage receives the best results across a myriad of problems. We can achieve such results due to our unique approach to the repair process

I'm sorry, no offense, please, but when I see words like the above in bold, I start feeling like I'm 30 years back in my old country, and listening to some communist propaganda.
If the program is so best, and unique, why was my computer called "dysfunctional"?
I guess, Reimage is totally "dysfunctional".

On a personal note: from one Pole to another, here is my answer:

Best of course is in comparison, which is what the test was. A comparison. And sure, what we do is unique. We have for international patents pending and based on 2 years of market research no one does what we do, at the same success level. (Hence the positive write-ups you mentioned). We agreed before that the language of the product needs to be less general and more linked to specific issues and as of today, since you useful comments, this has entered the product road-map.  

Sincerely,

Nicholas Black
Marketing Director
www.reimage.com
nico at reimage dot com
Office: +972 (3) 575-9-757 x104
Mobile: +972 (54) 250-9-777
Fax: +972 (3) 521-2-361