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Author Topic: Computer crashed/Riddled with Trojans  (Read 2867 times)

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computerchic

    Topic Starter


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    Computer crashed/Riddled with Trojans
    « on: April 30, 2009, 04:52:55 PM »
    Hi..need help please.

    Dell laptop,windows xp,  friend asked me to help her as it was all messed up.
    Norton detected 3 Vundo's fixed them and then restarted, when it did,
    I got a black screen saying that computer wont start as it is missing
    hal.dll file.

    I have a windows disc, but wont boot from it.
    I can get into the bios, and tried to change boot order, still
    wont recognize cd, not sure if the drive is corrupted.

    Can I do anything from the bios to get things going again?
    Please help.

    Thanks!

    **Double post http://www.computerhope.com/forum/index.php/topic,82491.0.html
    « Last Edit: April 30, 2009, 06:14:15 PM by evilfantasy »