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Author Topic: Computer Restarts during SAS  (Read 3127 times)

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homebuilder

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    Computer Restarts during SAS
    « on: January 06, 2009, 06:52:17 PM »
    Hey everyone. I've been trying to run the basic procedures that you instruct us to use, but I am having a problem. Something is getting in the way of SAS as it scans causing my computer to restart...the msg goes something like this....

    "A problem has occurred attempting to access win32. Computer must retart for the inconvenience. Save your work.
    Computer will start in XX minutes...
    Restart initiated by DCOM "

    Something like that. It's also preventing my Security Center for automatically loading and turning off my antivirus and firewalls.

    Any idea where i can start to tackle this POS?

    homebuilder

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      Rookie

      Re: Computer Restarts during SAS
      « Reply #1 on: January 06, 2009, 09:17:55 PM »
      Here are the logs. I finally got my comp to get thru them w/o restarting due to DCOM

      [attachment deleted by admin]

      homebuilder

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        Rookie

        Re: Computer Restarts during SAS
        « Reply #2 on: January 06, 2009, 10:18:27 PM »
        here is the combofix log.

        Also, sometimes when I run SAS i get "Adware.Vundo Variant/Rel" detections and other times not. Anyone have any ideas?

        Thanks

        [attachment deleted by admin]

        CBMatt

        • Mod & Malware Specialist


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        Re: Computer Restarts during SAS
        « Reply #3 on: January 07, 2009, 05:22:08 PM »
        You have an infected system file, so this could end up being tricky, but we'll see what we can do.  Go here: http://www.eset.eu/online-scanner to run an online scannner from ESET.
        Note: You will need to use Internet explorer for this scan
        Check the box next to YES, I accept the Terms of Use.
        Click Start.
        When asked, allow the ActiveX control to install.
        Click Start.
        Make sure that the option Remove found threats is checked, and the option Scan unwanted applications is checked.
        Click Scan.
        Wait for the scan to finish.
        Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
        Copy and paste that log (or attach it if you wish) as a reply to this topic, along with a new HijackThis log and new ComboFix log.
        Quote
        An undefined problem has an infinite number of solutions.
        —Robert A. Humphrey

        homebuilder

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          Re: Computer Restarts during SAS
          « Reply #4 on: January 07, 2009, 08:13:30 PM »
          unfortunately, IE fails before it can install properly. Either way I'm just going to format. Altho now I can't get my F8 button to work so that I can accept the microsoft terms

          CBMatt

          • Mod & Malware Specialist


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          • Sad and lonely...and loving every minute of it.
          • Thanked: 167
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          • OS: Windows 7
          Re: Computer Restarts during SAS
          « Reply #5 on: January 08, 2009, 01:07:36 AM »
          I hate to say it, but you have a pretty bad infection.  If you have a proper Microsoft Windows CD (it is shiny and says "Microsoft" all over it), you may be able to delete the file (if the system will let you) and then replace it with a clean version.  Even then, it's still a bit of a longshot.

          What exactly do you need your F8 key for?  When trying to reformat, are you taken to a screen that says something along the lines of "Press F8 to Continue/Accept Terms"?  I haven't reformatted in quite awhile and it's different for each brand of computer, so please bear with me.

          Also, is your keyboard wireless?  And do you have another keyboard that you can try?
          Quote
          An undefined problem has an infinite number of solutions.
          —Robert A. Humphrey