Redirectred searches and can't update.

[ziggy]

Running XP PRO.  Cannot access any microsoft site to update windows. Cannot update AVG. If I do a search with Yahoo and click on one of the hits, I get redirected to somewhere else. If I try to click on a Microsoft site hit, I get sent to Google.
It doesn't matter if I use IE or FireFox, same results.  BUT if I use the Firefox and CoolPreviews I can view the hit site.
Ran Trendmicro and Pandasoftware on line scans and that didn't help. Have run spyware Dr. and several others with no help.
Don't think I can update any of the software programs--or is that redundant?
 

 Any ideas?

Thanks.

[patio]

Do you have an XP CD ? ?

[spacecat9]

virus probably, i had a virus recently that gave me popups every where and opened site norton 360 said there was no virus. i got mcfee of a freind and ran it and foud the virus. problem solved.

try a system restore first. to before this started to happen. avg has a secound back door update site i will dig around for the address. the you can change the update source in avg its a work aroung for when you keys not being recognised. i'll reply this afternoon with that info but i got to go now stuff to do.

[ziggy]

I do have a XP CD. 

Tried to restore a date week before the problem started and it didn't do any good.



***

[spacecat9]

i would try uninstalling fire fox. then uninstalling internet explore and reinstalling it in add remove programs even go back to the old internet explore version if window update has updated it. it may clear out the bug that's causing it.

to un install and reinstall ie explore its done through the add remove windows components option on the side bar left hand side of add remove programs just un-tick it then reboot then add the tick confirm and reinstall. it may work.

[patio]

Go to Start/Run and type in sfc /scannow and hit Enter...have the XP CD handy as it will ask for it.
When it finishes re-boot and see how things are...if no improvement you've probably been hijacked.
Travel to our Virus and Spyware section and follow the guide at the top of the Main Page.

[patio]

I get redirected to somewhere else. If I try to click on a Microsoft site hit, I get sent to Google.
It doesn't matter if I use IE or FireFox, same results.  BUT if I use the Firefox and CoolPreviews I can view the hit site.
Ran Trendmicro and Pandasoftware on line scans and that didn't help. Have run spyware Dr. and several others with no help.

Are you ziggy or akash ? ?
This is the 2nd thread you have hijacked today...

[evilfantasy]

I spammed them for the signature

[ziggy]

I am ziggy.  Don't know where the other guy came from.

[evilfantasy]

Click Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices.

• Scroll down to “Non-plug and Play Drivers” and click the plus icon to open those drivers.
  
• Then search for TDSSserv.sys
  
• Let me know if you find this or not.
• If you do find it, right click on it, and select “Disable”. Do not try to uninstall it.
  
• Also if this is found and you disable it.
• Now reboot and see if you can run the other scans that would not run.

.
----------

Now follow the directions here > http://www.computerhope.com/forum/index.php/topic,46313.msg290095.html#msg290095

[ziggy]

Click Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices.

• Scroll down to “Non-plug and Play Drivers” and click the plus icon to open those drivers.
  
• Then search for TDSSserv.sys
  
• Let me know if you find this or not.
• If you do find it, right click on it, and select “Disable”. Do not try to uninstall it.
  
• Also if this is found and you disable it.
• Now reboot and see if you can run the other scans that would not run.

.
----------

Now follow the directions here > http://www.computerhope.com/forum/index.php/topic,46313.msg290095.html#msg290095

It is not there.

[evilfantasy]

Before you begin the SDFix instructions you should copy these instructions in a Notepad file and save them to your desktop or print them for easy reference. Much of SDFix will be done in Safe mode and you will be unable to access this web page after booting into Safe mode.

Download SDFix by AndyManchesta and save it to your desktop.

When using this tool, you must use the Administrator's account or an account with Administrative rights

* Now, double-click on the SDFix icon that should now be residing on your desktop. If a Open File - Security Warning box opens, click on the Run button.
* A window will now open showing SDFix being extracted into the C:\SDFix folder.     
* Once the installation program has finished extracting SDFix, it will open a Notepad with further instructions.
* DO NOT use it just yet.

Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

When your computer has started in safe mode, and you see the desktop, close all open Windows.

* Click on the Start button, click on the Run menu option, and type the following text from the Code Box into the Open: field then click the OK  button.

Code: [Select]

C:\SDFix\RunThis.bat
* SDFix window will open containing some brief info and a disclaimer on the use of the tool.
* Type Y on your keyboard and then press Enter to begin the cleanup process.
* It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.
* When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
* Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
* Copy and paste the contents of the results file Report.txt in your next reply.

[ziggy]

I'm beginning to think I have this new worm.  Check: http://www.f-secure.com/

Haven't had time to try the above procedure yet.  May have to reformat and reinstall.

 

[evilfantasy]

Reformat, reinstall and get everything back the way you want it can take sometimes half of a day. Running the above scan takes about 5 - 10 minutes. Your choice...

[ziggy]

I'll go your way...

Thanks.

Will post when I finish the instructions.