media player

[amy day]

I am using win xp pro. When I put in game cd's an error message comes up
Media player has encountered a problem and must close.
Both of my computers are doing this ,only one is connected to the internet.
I have no clue what this could be.
Thank you.
Amy Day

[merlin_2]

options are hold down the f8 key on boot up......black screen appears with options.......chose last good config..
system restore another option......try loading the disk an use open with option......maybe it stuck on wmp.....

error messages on wmp>>http://www.microsoft.com/windows/windowsmedia/9series/player/playererrors.aspx

[amy day]

Well it's not the media player that I assumed. When I tried the rugrats game it came up with the same thing except it said
Rurats adventure has encountered a problem.
It's the error that gives you the option to report the problem or not.
This game worked last friday then my sister borrowed it and when I got it back it started this and the one that said 'media player' was a Tonka game.
I did a system restore back to 2 weeks ago and it didn't change.