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Author Topic: no problem just curious if one is developing  (Read 8155 times)

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nondaj

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    no problem just curious if one is developing
    « on: January 28, 2009, 11:32:11 AM »
    My Setup:

    Computer Specs:
             
       Dell XPS400 Dimension                     
       XP-Pro    Version 2002  SP2             
       Pentium ® D   CPU 2.80 GHz                                 
    2.79 GHz, 2.00 GB of Ram

    E Drive – Sony CD-RW   CRX217 E
                   IDE\CD Rom Sony
    F Drive – HL-DT-ST     DVD+-RW
                   GWA4164B
       
    Video Card – Nvidia GeForce 6800

    Sound Card – Sigma Tel High Defin.
             Audio CODEC

    Protection Programs installed:
         ESET NOD32 antivirus program
         Malwarebytes
         CCLeaner
         SuperAntiSpyware
         Advanced Sytem Care from OBIT

    Why do the logon windows change from time to time?

    I experience black screens, blue screens, Windows Logo Screen, a screen which gives a choice of XP logon or safety mode logon but usually goes so fast do not have time to make a choice, and then the regular logon screen to access desktop.

    These screens operate in differing sequences much of the time with differing wait times in between their presentation.  Am not experiencing any PC difficulties, however, not sure if this inconsistencey re loggin in is an indication of developing problem or an ongoing situation which needs attention.

    Can anyone advise?

          



    Broni


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    Re: no problem just curious if one is developing
    « Reply #1 on: January 28, 2009, 07:58:18 PM »
    Download, and install WhoCrashed: http://www.resplendence.com/download/whocrashedSetup.exe
    Open it, click Analyze button.
    WhoCrashed will create report.
    Copy, and paste it into your next reply.

    nondaj

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      Re: no problem just curious if one is developing
      « Reply #2 on: January 28, 2009, 09:46:00 PM »
      OK will do and get back to you.

      nondaj

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        Re: no problem just curious if one is developing
        « Reply #3 on: January 29, 2009, 09:36:25 AM »
        Have downloaded and installed program you recommended but when I try to click on the Analyze Button nothing happens.  The little green bar at the very top of the screen turns yellow but no other window opens.

        Have written to tech support and reported same - waiting for an answer unless you can advise more.

        nondaj

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          Re: no problem just curious if one is developing
          « Reply #4 on: January 29, 2009, 09:47:03 AM »
          Forgot to ad in case this is helpful:

          Have IE6 and SP3  Have avoided installing both due to finding IE7 less easy to use and SP3 gave me many problems.  Have been advised however that MS has gotten many of the bugs out of SP3 so maybe should try again.

          Just hate to compromise my PC right now as I use it in my teaching and the semester has just started so am super busy right now developing program.  Will wait a bit to try SP3 should I again have problems.

          Broni


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          Re: no problem just curious if one is developing
          « Reply #5 on: January 29, 2009, 04:54:27 PM »
          For now, you can wait with SP3. Service packs should be installed on flawlessly working computers only.

          Open Windows Explorer. Navigate to C:\Windows\Minidump folder. are there any *.dmp files there?
          If so, zip all of them, and attach them to your next reply.

          nondaj

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            Re: no problem just curious if one is developing
            « Reply #6 on: January 29, 2009, 05:11:34 PM »
            at C:\windows\minidump - not a file in sight!  :o

            Broni


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            Re: no problem just curious if one is developing
            « Reply #7 on: January 29, 2009, 05:47:27 PM »
            Tell me more about this:
            Quote
            I experience black screens, blue screens, Windows Logo Screen, a screen which gives a choice of XP logon or safety mode logon but usually goes so fast do not have time to make a choice
            Maybe, you're just seeing regular booting sequence screens?

            nondaj

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              Re: no problem just curious if one is developing
              « Reply #8 on: January 29, 2009, 10:22:06 PM »
              perhaps so; just sometimes they go fast and I am at my desktop in nothing flat.  Then as the screens progress through logon, find myself waiting and waiting for them to progress.

              Again was just curious as to why this happens.  There was for a time when the sequence was out of order but of late it seems to be same screens opening in order.

              Certainly not looking for trouble - just trying to understand situation and thus avoid problems if they are developing.

              I rarely get that blue screen of death but do get them at times. So far they have not caused serious problems and am now keeping a log of same.

              So if all is well thanks for your time and effort in trying to help me understand my PC.  Will just keep on keepin' on unless you have other suggestions.

              Again thanks.

              Broni


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              Re: no problem just curious if one is developing
              « Reply #9 on: January 29, 2009, 11:16:45 PM »
              You're welcome :)

              nondaj

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                Re: no problem just curious if one is developing
                « Reply #10 on: January 30, 2009, 10:07:00 AM »
                One more question - the Who Crashed program I downloaded, is it something I can now uninstall or is it something I can use in future?  Remember I am a novice yet in PC life so interpreting some tech programs is yet beyond me. :P

                Always cautious about installing programs and keeping same that might conflict with other software that I have.

                ALAN_BR



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                  Re: no problem just curious if one is developing
                  « Reply #11 on: January 30, 2009, 10:25:56 AM »
                  It may be worth viewing the system events.
                  Right click My Computer, select Manage, third item down is Event Viewer.

                  All sorts of terrible things happen and are buried in the various logs.
                  The only time Windows tells you instead of burying it in the logs is on a BSOD.

                  Normally the logs are in date/time order, and it can be interesting to see what happened on Patch Tuesday ! !

                  If you click on the top header "type" above the left column, everything is sorted based upon nastiness, and all the Errors and Warnings will be grouped together.

                  Quite often a "problem" in one of the logs has no apparent cause, until you look in the other logs for their events at that same time.

                  Regards
                  Alan

                  nondaj

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                    Re: no problem just curious if one is developing
                    « Reply #12 on: January 30, 2009, 03:59:46 PM »
                    Well, that was very informative.  But have little clue as to what it all means so that I could avoid what might be coming down :)

                    And afraid I do not know what what Patch Tuesday is.  Can enlighten?

                    ALAN_BR



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                      Re: no problem just curious if one is developing
                      « Reply #13 on: January 30, 2009, 04:32:07 PM »
                      Your ESET protection is good.  I use that.
                      I also use CCleaner to remove junk, but it is not intended to provide protection.
                      You also need a Firewall that is better than Windows built in Firewall.
                      I am happy using Comodo.  I have no opinion upon the quality of what you are using.

                      Patch Tuesday.

                      If you don't  know Patch Tuesday you don't know what you are missing ! !

                      This is the magic second Tuesday of the month which sometimes falls on the "Ides of March" when disaster struck Cesar.
                      Patch Tuesday has similar potential for disaster to every Windows computer,
                      it is when Microsoft download security patches to fix the holes for viruses that have been running wild on the internet for the last few months.

                      I always image my partition before Patch Tuesday because sometimes some computers misfire as a result of a "patch".  If I get a crash I can restore my image and try again.

                      If you have not been getting the benefit of Patch Tuesday you have a tremendous number of security vulnerabilities in your system, and are more likely to get a virus, Trojan, or something that might cause your symptoms :-
                      "I experience black screens, blue screens, Windows Logo Screen, ... "

                      You may benefit from a malware check.
                      I am not authorised to advise upon malware procedures,
                      but hopefully an authority will come by and advise.

                      Regards
                      Alan

                      nondaj

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                        Re: no problem just curious if one is developing
                        « Reply #14 on: January 30, 2009, 04:57:38 PM »
                        Your post is certainly informative.  Will take all into consideration.  As for Patch Tuesday - had never heard of it.  Must check among my more literate PC friends to see what they do.

                        I have MalWareBytes, CCleaner, SuperAntiSpyware, and Advanced SystemsCare Pro from Obit - all are protection programs or cleaners etc., and of course ESET for antivirus.  Will think about another Firewall and remember yours.  As a novice it gets difficult when one persons says one thing about a program while another recommends yet another program.

                        I guess in the end it is a person's personal choice and experiences as to what they recommend.  So I tread slowly and carefully.

                        Right now am about to experience SP3 again.  Had many problems when I used it before but guess bugs might be out of it by now.  So when work load lightens so I can be sure my PC is functioning well, will give SP3 another whirl.

                        My work dictates that in order to access the big school PC and download what I need, I have to install IE7.  Had that and did not care for it at all so went back to IE6.  So to avoid IE7, I went to school, downloaded the program I needed to my school address, then forwarded that to my PC at home to work on it.  It all worked out but is a big job to have to do every month to report stats to the school computer.  So may be forced to IE7 in the future just for convenience sake.  :(

                        Thanks for all your informative suggestions.  Appreciate your time and efforts.

                        Broni


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                        Re: no problem just curious if one is developing
                        « Reply #15 on: January 30, 2009, 05:11:17 PM »
                        As for "Who crashed", you may keep it. It's very small program, so it doesn't take space.

                        nondaj

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                          Re: no problem just curious if one is developing
                          « Reply #16 on: January 30, 2009, 06:08:24 PM »
                          OK will do and if have any difficulties will run and post the results.  Guess this winds up the thread.  Thanks once more for following through.


                          nondaj

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                            Re: no problem just curious if one is developing
                            « Reply #17 on: January 30, 2009, 06:12:54 PM »
                            Just got to thinking is Patch Tuesday the same as all the updates that MS sends out?  I update regularly whether Tuesday or not.  Not sure if updates and Patch Tuesday are one and the same.

                            Will keep track of the second Tuesday of each month to see what I can learn :o

                            Broni


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                            Re: no problem just curious if one is developing
                            « Reply #18 on: January 30, 2009, 06:23:46 PM »
                            Quote
                            if updates and Patch Tuesday are one and the same
                            Yes.

                            nondaj

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                              Re: no problem just curious if one is developing
                              « Reply #19 on: January 30, 2009, 09:33:54 PM »
                              OK thanks will be on watch out especially re Patch Tuesday.

                              ALAN_BR



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                                Re: no problem just curious if one is developing
                                « Reply #20 on: January 31, 2009, 09:47:50 AM »
                                Hi

                                1.
                                Viewing events is safe - no damage can be done.
                                Mostly they will be information.
                                If the computer has or is developing a fault then you may observe some yellow warnings or red errors.
                                If these are at the start of the day it could explain start-up difficulties.

                                For advice on any event, right click and select properties;
                                in the next window click the button with two sheets of paper to copy all the data to clipboard,
                                then Ctrl V will paste the information into a Forum post if you want help.

                                2.
                                Have you considered Firefox ?
                                I am one of many that consider it far safer than I.E.
                                In the bottom right corner is a button to make it imitate I.E.
                                Firefox will coexist with I.E., so you can choose which version of I.E. to retain for those hazardous sites (such as your school) that insist you run the hazards of Active X.

                                Regards
                                Alan

                                nondaj

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                                  Re: no problem just curious if one is developing
                                  « Reply #21 on: January 31, 2009, 08:30:43 PM »
                                  I looked at my Event Viewer and was staryellow tled to see in the first log and last log many many warnings and red errors!

                                  Not sure whether I should be worried or not.  And anyway to learn more about how to avoid such do you know?

                                  Will try Firefox and see how it goes.  I know when I tried it some time ago got rather weary of switching back and forth back and forth because some of my stuff I was working on wanted IE, especially if someone sent me something in an email to look at.  But for security measures maybe should give Firefox another try.

                                  nondaj

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                                    Re: no problem just curious if one is developing
                                    « Reply #22 on: January 31, 2009, 09:58:00 PM »
                                    Am trying Firefox but got no further with it than IE6 re accessing the college computer for  stats input.  In fact had to use my Administrator Account rather than the User Account to even open up the college mail program that I use.  Even then it would not work re getting me to a class roster spreadsheet.  Guess it is the school computer and the way they have it configured that demands IE7 >:(

                                    Bones92



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                                    Re: no problem just curious if one is developing
                                    « Reply #23 on: January 31, 2009, 11:03:34 PM »
                                    Pull a me then. Go Opera web browser.

                                    http://www.opera.com/

                                    ALAN_BR



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                                      Re: no problem just curious if one is developing
                                      « Reply #24 on: February 01, 2009, 10:44:34 AM »
                                      nondaj

                                      When my event log has a Red warning I worry.
                                      When there is no warning I worry that it is hiding something ! !

                                      A red warning "Ftdisk, data may have been lost" caused me to take action,
                                      my daughter now has to follow strict rules before plugging her IPOD into the USB ports of my computer.

                                      Many people never bother to look at the event logs.
                                      Some of them live one day at a time and one BSOD at a time ! !

                                      I like to have a look once a week to be sure of "normality"

                                      This is how I investigate an error :-
                                      A SYSTEM error at 20/01/2009 18:43:32
                                      I look for interesting events at related times in the other logs.
                                      The Application log shows at 18:43:22 MsiInstaller caused event 11724
                                      I right click and find that PerfectDisk 2008 was removed successfully.
                                      I now remember that it was upgraded, and obviously the old version was removed without Windows prior approval ! !
                                      Windows surprised me at how good a job it did,
                                      it noticed something that might have been bad (e.g. a virus deleting anti-virus) and it put an "error" in the log.
                                      (I miss the old days of Windows 9x when warnings went on the screen, but I guess M.$ tech support could not keep up with all the phone calls when customers knew how bad their computers were ! !)

                                      Had I not found a valid cause, I would have investigated further as follows :-
                                      1.  Select the error;  sshot-39
                                      2.  Double click to see its properties;  sshot-40
                                      3.  Click on the link http://go.microsoft.com/fwlink/events.asp. which was above the hand.  This launches the Help and Support center.
                                      I do not know if I have had too many security patches, or if it always works so badly for everyone, but for me the Help and Support Center does not know why I woke it up.
                                      Once it is awake I click on the link a second time, and then Help and Support knows what is wrong and it gives me sshot-41

                                      As you can see from the slide bar, it is like an iceberg, only the top 10% is visible.  By sliding down there is a lot more information, and if that is not enough it can link you to M.$ Knowledge Databases.

                                      The first stage is to investigate a problem as above.
                                      That will often show unusual but reasonable causes (e.g. user actions such as upgrading software).

                                      I think if you have many errors and warnings upon start-up then it would be prudent to investigate.

                                      You might find an error due to the Internet Connection not being available when ESET wants a virus signature update - something changed on my internet and for several days no updates arrived, I had to reconfigure ESET to update once per hour instead of only at start-up.

                                      If an error really worries you and you want advice, sshot-40 has 3 buttons centre right,
                                      just click the bottom one and all the information is placed in your clipboard ready for Ctrl' V  to paste into a forum post for help.

                                      If I.E.7 is essential for school, so be it.
                                      You should never have any problem having Firefox or Opera as preferred alternatives for normal non-school work.

                                      You may be able to use all 3 browsers simultaneously - but look out for BSOD's ! !
                                       
                                      Best wishes
                                      Alan


                                      [attachment deleted by admin]

                                      nondaj

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                                        Re: no problem just curious if one is developing
                                        « Reply #25 on: February 01, 2009, 12:09:20 PM »
                                        OK have copied your response and when have time will study same and watch the management area more closely knowing a little bit more about it now.  Not sure how long a thread is permitted to run but am sure I will have many more questions re this matter.   If not suppose some moderator will so inform me.

                                        I again am having differing concerns about my logon windows sequence.  It changes is what concerns me.  This  AM the PC booted up as such:

                                        black screen and wait wait wait for next screen ( OR sometimes I get
                                        a black screen with a flickering cursor
                                        then black 'screen of choice' between XP and Safe mode (it goes so fast cannot
                                                  really get a handle on this one)
                                        next the  Win. Logo screen with little rolling marbles (?)
                                        on occasion another black screen with a wait so long I think I may have to reboot
                                        next a blue screen, short wait for the little logon window for name and password
                                        then desktop appears (sometimes icons snap to immediately); other times takes quite a few seconds before icons appear

                                        Where the sequence changes is in the beginning five screens; some being omitted others coming in differing sequence.

                                        So think this management operation now that I am aware of it will be helpful to me after I study and learn how to use it.

                                        Thanks for all your support and information - off to carry through now.

                                        ALAN_BR



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                                          Re: no problem just curious if one is developing
                                          « Reply #26 on: February 01, 2009, 12:48:37 PM »
                                          It may be sufficient to look at the first red warning of the day when the computer is switched on.  That may well reveal a problem that causes all the following warnings and the chaotic start-up.

                                          AN EASY ALTERNATIVE.
                                          Take home an I.T. support guy from your school.
                                          What can be a tedious and long process of selecting and copying and pasting and posting and waiting for the next step and and and etc.
                                          is so very easy for some-one familiar with computers and sat at your keyboard.

                                          You might have to buy him a beer,
                                          or he might volunteer if the I.T. manager authorises his paid overtime for improving your ability to supply school reports via software that has to comply with I.T. department requirements.

                                          Regards
                                          Alan

                                          nondaj

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                                            Re: no problem just curious if one is developing
                                            « Reply #27 on: February 01, 2009, 06:54:07 PM »
                                            You have to be kidding about an IT guy coming home from our school to help.  They half the time do not return phone calls when called and half the time they are not even in their office when you do call.  If the latter happens one can get shuttled around and around from person to person who knows next to nothing about the programs.

                                            Some times I think there must be a bunch of no nothings in the department because each semester they are changing something on their PC programs.  They are worse than MS fiddling around with updates or putting out Versions of windows that fail to do the job really well and so another version comes.  XP was doing fine, then Vista rather failed I hear and now another version is in the wings!

                                            Personally I remember Win3.1 and loved that format.