Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: user32.dll blue screen error  (Read 13111 times)

0 Members and 1 Guest are viewing this topic.

Broni


    Mastermind
  • Kraków my love :)
  • Thanked: 614
    • Computer Help Forum
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 8
Re: user32.dll blue screen error
« Reply #15 on: February 03, 2009, 05:27:59 PM »
Did you remove CD?

msu715

    Topic Starter


    Beginner

    Thanked: 1
    Re: user32.dll blue screen error
    « Reply #16 on: February 03, 2009, 05:29:19 PM »
    Ooops my bad, I'll do that now

    msu715

      Topic Starter


      Beginner

      Thanked: 1
      Re: user32.dll blue screen error
      « Reply #17 on: February 03, 2009, 05:31:54 PM »
      I removed the CD but it keeps going through a cycle of the Windows XP screen then reboots over and over again.

      Broni


        Mastermind
      • Kraków my love :)
      • Thanked: 614
        • Computer Help Forum
      • Computer: Specs
      • Experience: Experienced
      • OS: Windows 8
      Re: user32.dll blue screen error
      « Reply #18 on: February 03, 2009, 05:33:12 PM »
      Go back to my reply #5, and try those steps.

      msu715

        Topic Starter


        Beginner

        Thanked: 1
        Re: user32.dll blue screen error
        « Reply #19 on: February 03, 2009, 06:07:37 PM »
        Once it's done installing, I remove the CD and change the boot sequence back to internal HDD right?

        Broni


          Mastermind
        • Kraków my love :)
        • Thanked: 614
          • Computer Help Forum
        • Computer: Specs
        • Experience: Experienced
        • OS: Windows 8
        Re: user32.dll blue screen error
        « Reply #20 on: February 03, 2009, 06:20:23 PM »
        You don't have to change boot order. CD drive being the first one is perfectly fine.

        msu715

          Topic Starter


          Beginner

          Thanked: 1
          Re: user32.dll blue screen error
          « Reply #21 on: February 03, 2009, 06:47:17 PM »
          OK the reinstall worked fine, no more virus problems...HOWEVER, my internet explorer doesn't work, when I try to open it it says "The procedure entry point SHRegGetValueW could not be located in the dynamic link library SHLWAPI.dll" What does this mean?

          Broni


            Mastermind
          • Kraków my love :)
          • Thanked: 614
            • Computer Help Forum
          • Computer: Specs
          • Experience: Experienced
          • OS: Windows 8
          Re: user32.dll blue screen error
          « Reply #22 on: February 03, 2009, 07:01:20 PM »
          Go Start>Run ("Start Search" in Vista), type in:
          sfc /scannow
          Click OK (hit Enter in Vista).
          Have Windows CD/DVD handy.
          If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD.
          If sfc won't find any errors in Windows XP, it'll simply quit, without any message.

          evilfantasy

          • Malware Removal Specialist


          • Genius
          • Calm like a bomb
          • Thanked: 493
          • Experience: Experienced
          • OS: Windows 11
          Re: user32.dll blue screen error
          « Reply #23 on: February 03, 2009, 07:04:27 PM »
          Why are you working the same problem in two threads?

          Funny, Broni and I are giving the exact same advice...

          http://www.computerhope.com/forum/index.php/topic,76041.0.html

          The rootkit is still there. We just need to get Windows working.

          Broni


            Mastermind
          • Kraków my love :)
          • Thanked: 614
            • Computer Help Forum
          • Computer: Specs
          • Experience: Experienced
          • OS: Windows 8
          Re: user32.dll blue screen error
          « Reply #24 on: February 03, 2009, 07:10:07 PM »
          LOOOOOOOL
          msu715 - 50 lashes!
          evil, what do you want to do?
          I think, it's better, if he stays in your thread, since the computer is still infected??

          msu715

            Topic Starter


            Beginner

            Thanked: 1
            Re: user32.dll blue screen error
            « Reply #25 on: February 03, 2009, 07:11:46 PM »
            Alright Broni, I'll stick with evil fantasy thanks for your help

            evilfantasy

            • Malware Removal Specialist


            • Genius
            • Calm like a bomb
            • Thanked: 493
            • Experience: Experienced
            • OS: Windows 11
            Re: user32.dll blue screen error
            « Reply #26 on: February 03, 2009, 07:13:51 PM »
            Yea we should stay there since the rootkit is still active. Hopefully the SCF will work and we can get back to cleanup.

            Broni


              Mastermind
            • Kraków my love :)
            • Thanked: 614
              • Computer Help Forum
            • Computer: Specs
            • Experience: Experienced
            • OS: Windows 8
            Re: user32.dll blue screen error
            « Reply #27 on: February 03, 2009, 07:33:36 PM »
            If sfc doesn't work for some reason, I also read, that the above error may be caused by KB834707 update, if installed on corrupt SP2 installation.

            evilfantasy

            • Malware Removal Specialist


            • Genius
            • Calm like a bomb
            • Thanked: 493
            • Experience: Experienced
            • OS: Windows 11
            Re: user32.dll blue screen error
            « Reply #28 on: February 03, 2009, 07:49:44 PM »
            We got it back with Dial-a-fix :)

            Broni


              Mastermind
            • Kraków my love :)
            • Thanked: 614
              • Computer Help Forum
            • Computer: Specs
            • Experience: Experienced
            • OS: Windows 8
            Re: user32.dll blue screen error
            « Reply #29 on: February 03, 2009, 08:11:21 PM »
            Cool :)