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Author Topic: vista errors/oxc0000098/ntoskrnl.exe  (Read 13285 times)

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pendel

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    Re: vista errors/oxc0000098/ntoskrnl.exe
    « Reply #15 on: February 17, 2009, 03:09:49 AM »
    Dell pc acpi x86 based QUAD CORE 9.6Ghz Q6600 4GB/500GB & GeForce 7050 GALAXY (140271350778)‏
    this is all i can tell you because it was purchased new custom built from e-bay.........the screen you show does not appear on my computer it just starts with a large screen saying american megatrends and a load of writing that lasts for a millisecond that i cant hold or read then  into vista from black screen,,,,,,my other computer windows xp does though so i know what your saying. Ill keep trying

    Broni


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    Re: vista errors/oxc0000098/ntoskrnl.exe
    « Reply #16 on: February 17, 2009, 06:17:13 PM »
    The screen, I posted won't appear until you press certain button to access BIOS.
    I can see from the Everest report, that you have AMI BIOS.
    When your computer starts, hold DEL key.

    pendel

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      Re: vista errors/oxc0000098/ntoskrnl.exe
      « Reply #17 on: February 18, 2009, 06:03:03 AM »
      No that didn't work either, it goes straight into the windows black screen with the moving green bars, sorry Broni, thanks for your very kind help and  patience, now it really does look like the last resort, dare i say it [shop]  :'(             kind regards......  Del

      pendel

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        Re: vista errors/oxc0000098/ntoskrnl.exe
        « Reply #18 on: February 18, 2009, 07:35:08 AM »
        Hey Broni, sorry about that last message, went back and tried again and in it went it must have been a bit of crap under the Del key, ok so what next now that i can get into the big unknown mysteries of my computer?

        Broni


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        Re: vista errors/oxc0000098/ntoskrnl.exe
        « Reply #19 on: February 18, 2009, 05:12:53 PM »
        Look at the screenshots in my reply #14.
        Using arrow key, move the highlight from "Main" to "Boot", then hit Enter.
        Boot section will be displayed.
        Using arrow key, highlight CD drive, and then using "+" key move the drive to the first position.
        When done, press F10 to "Save and exit".
        Restart computer, and watch for:
        Press any key to boot from CD

        pendel

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          Re: vista errors/oxc0000098/ntoskrnl.exe
          « Reply #20 on: February 19, 2009, 12:31:10 PM »
          done all that but just got a black  screen the disc never started,,,,,,,,,,,,, back to the drawing board..

          Broni


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          Re: vista errors/oxc0000098/ntoskrnl.exe
          « Reply #21 on: February 19, 2009, 06:36:36 PM »
          Well, we're back to original suspicion - hardware problem.
          If the computer doesn't want to boot from bootable disk, then it's either RAM, or motherboard issue.
          Do you have more than one RAM stick?
          If so, try to start computer with one stick at a time.

          pendel

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            Re: vista errors/oxc0000098/ntoskrnl.exe
            « Reply #22 on: February 20, 2009, 04:01:26 AM »
            Well Broni, i was looking on the microsoft site and theres a lot of issues about vista having driver compatability problems and they are still looking into these problems what i cant understand is i have had the computer only six months and its been fine because i have never had this computer connected to the internet i've only used it for music software but over the last two weeks i had to connect and thats when the problem started so there must lie the answer, its fine until it uploads any updates for vista and then its back to re-instating everything from disc , i've now unchecked the box that lets it download updates it was pissing me off,,,,,,,,,,,so i dont know mabe i shall just get someone to look at it, i shall let you know what was the cause when its hopefully fixed, i just hope i dont have to wipe the hard drive  because i have installed a lot of music software which cost a fortune  ,many many thanks for your help, if you didnt live so far away i would buy you a beer,,thanks Broni all the best.............Del

            Broni


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            Re: vista errors/oxc0000098/ntoskrnl.exe
            « Reply #23 on: February 20, 2009, 02:04:21 PM »
            Quote
            i have had the computer only six months
            Your best bet - take advantage of the warranty. I wasn't aware, the machine is still under warranty.