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Author Topic: My computer is frozen  (Read 3619 times)

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Penguinboy68

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    My computer is frozen
    « on: March 16, 2009, 08:41:12 AM »
    Okay so everytime I turn on my computer it freezes after the startup screen. . Right before this all happened I was trying to remove malware. Theres nothing I can do and I need help.

    Zylstra

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    Re: My computer is frozen
    « Reply #1 on: March 16, 2009, 09:52:32 AM »
    Hello, Again  :)
    Were you able to boot to Safemode?
    Instructions on how to enter Safe Mode are located here:
    http://www.computerhope.com/issues/chsafe.htm

    Penguinboy68

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      Re: My computer is frozen
      « Reply #2 on: March 16, 2009, 10:09:58 AM »
      Yes. I got to the system restore. I picked the date to restore back to but nothing happens after i press next.

      Zylstra

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      Re: My computer is frozen
      « Reply #3 on: March 17, 2009, 09:03:55 AM »
      When you press F8 to enter safemode, instead of selecting "SafeMode" Try using "Last Known Good Configuration".
      This is a system restore feature, and it will only select the last configuration where the system was running.

      Penguinboy68

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        Re: My computer is frozen
        « Reply #4 on: March 17, 2009, 10:15:41 AM »
        I tried that and everything loads but as soon as i click on something it freezes so yeahhh